HP Enterprise Flow N9120 L2683B201 manual Product care and support

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	The image is completely black or completely white	28
	Scanned images are not straight	28
	Scanned images contain streaks or scratches	28
	Vertical white stripes appear on the printed page	29
	Scan files are too large	29
	The imprinter is not printing or the print quality is poor	29
	Scanner buttons are not working correctly	30
	Buttons do not work	30
	An unexpected program opens when a button is pressed	30
	Wrong profile is used when the Scan button is pressed	30
	Automatic document feeder problems	31
	Clear a jam from the automatic document feeder	31
	Automatic document feeder does not feed paper	33
	The bottom of the scanned image is cut off	33
	Additional troubleshooting information	34
5	Product care and support
	Maintenance, troubleshooting, and support	35
	Getting assistance	35
6	Regulatory information and product specifications	36
7	Accessibility	39

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Contents HP Scanjet Enterprise N9120/Flow N9120 Copyright and license Trademark creditsContents Product care and support Scanner overview Use the scannerScanner front panel buttons Scanner lamp setting Icon Button name Description CopyLoad original documents Use the automatic document feederHow to load documents Load original documents Load an original on the scanner glass Associate a quick start button with scanning software How to scanScan from scanning software Scan from HP Smart Document Scan Software How to copyScan from ISIS- or TWAIN-compliant scanning software Useful scanner features Work with HP Smart Document Scan Software profilesView profiles Create profilesScan extra long documents Automatically rotate scanned pagesFilter out color from a document color dropout Disable Misfeed Multipick Detection Use scanner hardware compression for faster scansInstall or replace a print cartridge in the imprinter Set up and use the imprinterScan without reviewing Set up and use the imprinter Cartridge Status section, click Record Replacement Position the imprinterTest the imprinter Imprinter tabClean the imprinter Cartridge Status section, click Clean ImprinterUse the imprinter Cartridge Status section, click Test ImprinterOrder maintenance and scanning supplies Care and maintenanceClean the automatic document feeder Clean the automatic document feeder Chapter Clean the scanner glass Clean the scanner fan filtersHP Scanner Tools Utility scanner maintenance information Maintenance tabReplacement Replace the feed roller and separation padHP Scanner Tools Utility scanner maintenance information Troubleshooting Scanner LEDsCheck that the scanner has power Installation troubleshootingCheck the USB connection Scanner operation problems Uninstall and then reinstall the HP Scanjet utilitiesScanner will not turn on Scanner lamp stays onScanner does not scan right away Scanner scans only one side of a double-sidedScanned image is fuzzy Scanned pages are out of order at the scan destinationOptimizing scanning and task speeds Image is completely black or completely whiteScanned images are not straight Scanned images contain streaks or scratchesImprinter tab, and then click Clean Imprinter Vertical white stripes appear on the printedScan files are too large Imprinter is not printing or the print quality is poorAn unexpected program opens when a button is pressed Wrong profile is used when the Scan button is pressedScanner buttons are not working correctly Buttons do not workAutomatic document feeder problems Clear a jam from the automatic document feederOpen automatically, gently pry it open Automatic document feeder does not feed paper Bottom of the scanned image is cut offAdditional troubleshooting information Maintenance, troubleshooting, and support Post-warranty period Extending or upgrading your warrantyProduct care and support Getting assistanceRegulatory information and product specifications Hewlett-Packard limited warranty statement Materials disposalChapter Accessibility Accessibility featuresLED Reader Control of the scanner buttonsChapter Accessibility