HP G3110 L2698A manual Issues with scanning documents or text OCR, Scanned image is fuzzy

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Issues with scanning documents or text (OCR)

Issues with scanning documents or text (OCR)

The scanner uses optical character recognition (OCR) to convert text on a page to text that you can edit on your computer.

•If you scan text but cannot edit it, make sure that you make the following selections during scanning:

◦HP Scanning (Select Document.)

◦Scan to (Select a word-processing program or Save to File.)

◦HP Scanning (Select Document.) NOTE: If you select Save to File, select a text file type from the File Type drop-down list.

•Scanned text might not appear on your computer exactly as it appeared on the original, especially if the original contains faint or smudged text. For example, some characters might be incorrect or missing. As you edit the text, compare the scanned text against the original, and then make corrections as necessary.

•To change text scanning options, click the Scan Document Settings button in the initial HP Scanning screen.

•The OCR software is installed by default when you install the HP Scanning software during scanner setup. If you use the Custom option when installing the software, you can choose not to install the OCR software. Try reinstalling the software using the default install options.

Scanned image is fuzzy

It is important that the item you scan comes in close contact with the scanner glass. If the resulting scanned image is not clear, check to see that the item is in full contact with the scanner glass.

Scanner is scanning items very slowly

•If you are scanning to edit text, the optical character recognition (OCR) software program causes the scanner to scan more slowly, which is normal. Wait for the item to scan.

•The resolution might be set too high. Reset the resolution to a lower level. The scanner software automatically selects the resolution to provide the best balance between image quality and file size.

To change the resolution, open the HP Solution Center, and then click Settings. Select Scan Settings. Use the drop-down list to change the resolution.

Scanner glass needs to be cleaned

Clean the scanner glass under the following conditions:

•Ink is on the glass.

•Fingerprints are on the glass.

•Items have excessive amount of dust or dirt on them.

•Smudges or other marks appear on scanned images.

•Haze or dust is on the glass.

Allow the glass to dry thoroughly before scanning another image.

Scanner operation problems

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Contents User Guide HP Scanjet G3110Page Troubleshooting Contents1 How to use the scanner Care and maintenance5 Product support 4 Regulatory information and product specificationsButton Disable Utility 1 How to use the scannerWhere to get additional information AccessibilityButtons Transparent materials adapter TMA How to use the HP Photosmart softwareButton and accessories overview ButtonsScanning overview Scan from the HP Solution CenterScan from the scanner buttons Scan from the HP Solution Center Button and accessories overview Scan film Scan pictures and documentsPreview a scanned image Change scan settingsScan pictures and documents Scan from other software programsScan documents Scan multiple pictures with one scanScan to e-mail Scan to a PDF fileMake copies Make copiesTips for scanning transparent items Scan filmScan positives such as 35 mm slides or negatives Scan positives such as 35 mm slides or negativesFigure 1-3 A cropped image from a slide Tips for scanning transparent itemsClean the scanner glass Clean the transparent materials adapter TMA 2 Care and maintenanceClean the scanner glass Clean the transparent materials adapter TMAOrder maintenance and scanner supplies Order maintenance and scanner suppliesScanner initialization or hardware problems 3 TroubleshootingScanner initialization or hardware problems Reset the scannerScanner has stopped working properly Scanner operation problemsAdditional troubleshooting information Buttons appear not to work Issues with scanning documents or text OCRButtons appear not to work Scanner glass needs to be cleanedScanner will not turn on Scanner does not scan right awayScanner is scanning items very slowly Issues with scanning documents or text OCRScanner glass needs to be cleaned Scanned image is fuzzyDots or streaks appear in the scanned image Slides, negatives, and TMA issuesThe image cannot be enlarged Incorrect colors print, or the image is too light or darkUninstall and reinstall the software Scanner installation troubleshootingUninstall and reinstall the software Check the cables Cable type Check the cablesAction Scanner specifications 4 Regulatory information and product specificationsScanner specifications Transparent materials adapter TMA specificationsProduct restricted material Environmental specificationsRecycle and restricted material information RecyclingPage Windows environment Accessibility Getting assistance5 Product support Getting assistance5. Extending or upgrading your warranty 4. Post-warranty periodGetting assistance 26 Product support Index
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