HP G3110 L2698A manual Scanner installation troubleshooting, Uninstall and reinstall the software

Contents User Guide HP Scanjet G3110Page 1 How to use the scanner ContentsCare and maintenance Troubleshooting5 Product support 4 Regulatory information and product specificationsWhere to get additional information 1 How to use the scannerAccessibility Button Disable UtilityButton and accessories overview How to use the HP Photosmart softwareButtons Buttons Transparent materials adapter TMAScan from the scanner buttons Scan from the HP Solution Center Scan from the HP Solution CenterButton and accessories overview Scan film Scan pictures and documents Scanning overviewScan pictures and documents Change scan settingsScan from other software programs Preview a scanned imageScan documents Scan multiple pictures with one scanScan to e-mail Scan to a PDF fileMake copies Make copiesScan positives such as 35 mm slides or negatives Scan filmScan positives such as 35 mm slides or negatives Tips for scanning transparent itemsFigure 1-3 A cropped image from a slide Tips for scanning transparent itemsClean the scanner glass 2 Care and maintenanceClean the transparent materials adapter TMA Clean the scanner glass Clean the transparent materials adapter TMAOrder maintenance and scanner supplies Order maintenance and scanner suppliesScanner initialization or hardware problems 3 TroubleshootingReset the scanner Scanner initialization or hardware problemsAdditional troubleshooting information Scanner operation problemsButtons appear not to work Issues with scanning documents or text OCR Scanner has stopped working properlyScanner will not turn on Scanner glass needs to be cleanedScanner does not scan right away Buttons appear not to workScanner glass needs to be cleaned Issues with scanning documents or text OCRScanned image is fuzzy Scanner is scanning items very slowlyThe image cannot be enlarged Slides, negatives, and TMA issuesIncorrect colors print, or the image is too light or dark Dots or streaks appear in the scanned imageScanner installation troubleshooting Uninstall and reinstall the softwareUninstall and reinstall the software Check the cables Check the cables Cable typeAction Scanner specifications 4 Regulatory information and product specificationsTransparent materials adapter TMA specifications Scanner specificationsRecycle and restricted material information Environmental specificationsRecycling Product restricted materialPage 5 Product support Accessibility Getting assistanceGetting assistance Windows environment4. Post-warranty period 5. Extending or upgrading your warrantyGetting assistance 26 Product support Index