HP G3110 L2698A manual Regulatory information and product specifications, Product support

Page 4

Slides, negatives, and TMA issues

18

The image cannot be enlarged

18

Incorrect colors print, or the image is too light or dark

18

Dots or streaks appear in the scanned image

18

The scanned images are dark

18

The TMA does not work at all

18

No light or only dim light is visible in the TMA after selecting a slides or negatives

 

scanning shortcut

19

Scanner installation troubleshooting

19

Uninstall and reinstall the software

19

Check the cables

20

4 Regulatory information and product specifications

 

Scanner specifications

21

Transparent materials adapter (TMA) specifications

21

Environmental specifications

22

Recycle and restricted material information

22

Recycling

22

Product restricted material

22

Disposal of Waste Equipment by Users in Private Households in the European Union

23

5 Product support

 

Accessibility

24

Getting assistance

24

Index

27

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Contents HP Scanjet G3110 User GuidePage Contents 1 How to use the scannerCare and maintenance Troubleshooting4 Regulatory information and product specifications 5 Product support1 How to use the scanner Where to get additional informationAccessibility Button Disable UtilityHow to use the HP Photosmart software Button and accessories overviewButtons Buttons Transparent materials adapter TMAScan from the HP Solution Center Scan from the scanner buttons Scan from the HP Solution CenterButton and accessories overview Scan film Scan pictures and documents Scanning overviewChange scan settings Scan pictures and documentsScan from other software programs Preview a scanned imageScan multiple pictures with one scan Scan documentsScan to a PDF file Scan to e-mailMake copies Make copiesScan film Scan positives such as 35 mm slides or negativesScan positives such as 35 mm slides or negatives Tips for scanning transparent itemsTips for scanning transparent items Figure 1-3 A cropped image from a slide2 Care and maintenance Clean the scanner glassClean the transparent materials adapter TMA Clean the scanner glass Clean the transparent materials adapter TMAOrder maintenance and scanner supplies Order maintenance and scanner supplies3 Troubleshooting Scanner initialization or hardware problemsReset the scanner Scanner initialization or hardware problemsScanner operation problems Additional troubleshooting informationButtons appear not to work Issues with scanning documents or text OCR Scanner has stopped working properlyScanner glass needs to be cleaned Scanner will not turn onScanner does not scan right away Buttons appear not to workIssues with scanning documents or text OCR Scanner glass needs to be cleanedScanned image is fuzzy Scanner is scanning items very slowlySlides, negatives, and TMA issues The image cannot be enlargedIncorrect colors print, or the image is too light or dark Dots or streaks appear in the scanned imageUninstall and reinstall the software Scanner installation troubleshootingUninstall and reinstall the software Check the cables Cable type Check the cablesAction 4 Regulatory information and product specifications Scanner specificationsTransparent materials adapter TMA specifications Scanner specificationsEnvironmental specifications Recycle and restricted material informationRecycling Product restricted materialPage Accessibility Getting assistance 5 Product supportGetting assistance Windows environment5. Extending or upgrading your warranty 4. Post-warranty periodGetting assistance 26 Product support Index