HP 8300 8300 manual Care and maintenance, Order maintenance and scanning supplies

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9 Care and maintenance

This section presents information about how to care for and maintain the scanner.

Order maintenance and scanning supplies

Clean the scanner glass

Clean the transparent materials adapter (TMA)

Clean and maintain the automatic document feeder (ADF)

Occasional cleaning of the scanner helps ensure high-quality scans. The amount of care necessary depends upon several factors, including the amount of use and the environment. You should perform routine cleaning as necessary.

Routine cleaning and maintenance should include cleaning the scanner glass, the transparent materials adapter (TMA), and the automatic document feeder (ADF).

Caution Avoid placing items that have sharp edges in the scanner. Doing so can damage the scanner. Before placing an item on the scanner glass, make sure that the item does not contain wet glue, correction fluid, or other substances that can be transferred to the glass.

Order maintenance and scanning supplies

You can purchase maintenance parts online. Items such as the HP ADF cleaning cloth or the ADF roller replacement kit are available for worldwide delivery.

1.Visit the HP scanner support Web site at www.hp.com/support.

2.Enter the scanner model number, and then press Enter.

Clean the scanner glass

1.Disconnect the universal serial bus (USB) cable and power cable from the scanner.

2.Open the scanner lid.

3.Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glass cleaner. Dry the glass with a dry, soft, lint-free cloth.

Caution Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass. Avoid isopropyl alcohol because it can leave streaks on the glass.

Do not spray the glass cleaner directly on the glass. If too much glass cleaner is applied, the cleaner could leak under the glass and damage the scanner.

4.When you have finished, reconnect the USB cable and power cable to the scanner.

Note For instructions about how to clean the underside of the scanner glass, visit www.hp.com/support. Follow the online instructions to select your country/ region and language, select the option to see support and troubleshooting information, and then enter the scanner product name and model number.

User Guide

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Contents HP Scanjet 8300 series Trademark credits Copyright and licenseContents Contact HP Support Scanner error messages Error Automatic document feeder ADF HP Scanjet 8300 series UserGuide Scanner hardwareCustomizable button labels Scanning softwareScanner front panel buttons Supported OS Available scanning softwareWindows Program PurposeMacintosh Program Program Purpose Supported OSLook for the HP Smart Document Scan Software Where to get additional informationHP Scanjet 8300 series Setup and Support Guide Windows Software How to see if the software is installedMacintosh users Windows usersHP Scan Pro help AccessibilityButton Disable Utility WIndows Windows How to use the scanner buttonsCustomizable buttons Macintosh Function Customizable buttonWindows Program controlling button Customizable button Customizable button Customizable button Copy buttons Scan Document To buttons Windows HP software installed on the computerPower Save button Cancel buttonButton Settings button User Guide Scan from the HP scanning software Windows How to start a scanScan from HP Solution Center Scan from the scanner front panel buttonsScan from other software programs Scan using HP Scan ProScan from the HP scanning software Macintosh Scan from the HP Photosmart SoftwareScan from HP Photosmart Studio Load originals in the ADF How to scan documentsScan with the automatic document feeder ADF Choose acceptable paper for the ADFScan two-sided documents from the ADF Windows Program ProcedureScan one-sided documents from the ADF Scan a document for editable text Press customizable button Scan a document as an imageMacintosh Procedure Windows Program Procedure Scan multiple pictures with one scan How to scan pictures and filmScan pictures Scan a pictureScan positives such as 35 mm slides Scan filmUser Guide Scan negatives User Guide Windows Place the film templates in the scanner storage slot Make copies Other scanning functionsUser Guide Scan to a destination From the Destination menu, select Text File or Image File Save a document or image to a drive or CDSend a scan to an e-mail program HP Photosmart Software Macintosh Do one of the following Change scan settings Configure the customizable buttons for document scanning Configure the scannerOpen the HP Button Settings Utility Configure buttons tabAssign a profile to a customizable button Configure the customizable buttons for picture scanningGeneral info tab HP Smart Document Scan Software scan profilesChapter Clean the scanner glass Care and maintenanceOrder maintenance and scanning supplies Clean the ADF window Clean the transparent materials adapter TMAClean and maintain the automatic document feeder ADF Use the cleaning cloth in the ADFUser Guide Clean the feed-roller assembly manually Maintain the ADF Scanner has stopped working correctly TroubleshootingScanner initialization or hardware problems Reset the scannerAction Scanner operation problemsCheck the cables Cable typeScanned image is fuzzy Scanner will not turn onScanner lamp stays on Scanner does not scan right awayScanner buttons are not working correctly Click Scanners and Cameras Non-HP scanning program opens when a button is pressedButtons do not work Slides, negatives, and TMA issues Scanned images are dark Automatic document feeder ADF problemsIncorrect colors print, or the image is too light or dark Dots or streaks appear in the scanned imageScanned images have streaks or scratches Paper jamming, skewing, misfeeds, or multiple-page feedsPaper does not feed from the ADF Bottom of the scanned image is cut offClear a jam from the start of the paper path An item loaded in the ADF jams repeatedlyClear jams from the ADF Clear a jam at the end of the paper path Remove a paper jam within the ADF Contact HP Support Replace the feed-roller assemblyError Scanner error messagesClose the ADF lid