HP 8300 8300 manual Scanner error messages, Error

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A Scanner error messages

The scanner LCD panel displays error messages under certain error conditions. For help responding to an error message, see the appropriate topic:

●Error 01

●Error 02

●Error 03

●Error 04

●Error 05

●Error 06

●Error 07

●Error 08

●Error 09

●Error 10

●Error 16

●Error 17

●Error 19

Error 01

Press the Power Save button to turn the scanner off, and then turn the scanner on again by pressing one of the front panel buttons. If the message is still displayed, contact HP Support. For more information, see Contact HP Support.

Error 02

Press the Power Save button to turn the scanner off, and then turn the scanner on again by pressing one of the front panel buttons. If the message is still displayed, contact HP Support. For more information, see Contact HP Support.

Error 03

Press the Power Save button to turn the scanner off, and then turn the scanner on again by pressing one of the front panel buttons. If the message is still displayed, contact HP Support. For more information, see Contact HP Support.

Error 04

Follow these steps to resolve the error:

1.Check the USB connection between the scanner and the computer. For more help, see Check the cables.

2.Verify that the scanner is correctly enumerated on the host. If not, try uninstalling and then reinstalling the software. For more information, see the printed Setup and Support Guide that came with the scanner.

3.If the problem persists, contact HP Support. For more information, see Contact HP Support.

Error 05

Press the Power Save button to turn the scanner off, and then turn the scanner on again by pressing one of the front panel buttons. If the message is still displayed, contact HP Support. For more information, see Contact HP Support.

62	HP Scanjet 8300 series

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Contents HP Scanjet 8300 series Copyright and license Trademark creditsContents Contact HP Support Scanner error messages Error HP Scanjet 8300 series User GuideScanner hardware Automatic document feeder ADFScanner front panel buttons Scanning softwareCustomizable button labels Available scanning software Windows ProgramPurpose Supported OSProgram Purpose Supported OS Macintosh ProgramWhere to get additional information HP Scanjet 8300 series Setup and Support GuideWindows Software How to see if the software is installed Look for the HP Smart Document Scan SoftwareWindows users Macintosh usersButton Disable Utility WIndows AccessibilityHP Scan Pro help Customizable buttons How to use the scanner buttonsWindows Macintosh Windows Program controlling button Customizable buttonFunction Customizable button Customizable button Customizable button Copy buttons Windows HP software installed on the computer Scan Document To buttonsButton Settings button Cancel buttonPower Save button User Guide How to start a scan Scan from HP Solution CenterScan from the scanner front panel buttons Scan from the HP scanning software WindowsScan using HP Scan Pro Scan from the HP scanning software MacintoshScan from the HP Photosmart Software Scan from other software programsScan from HP Photosmart Studio How to scan documents Scan with the automatic document feeder ADFChoose acceptable paper for the ADF Load originals in the ADFScan one-sided documents from the ADF Windows Program ProcedureScan two-sided documents from the ADF Scan a document for editable text Scan a document as an image Press customizable buttonMacintosh Procedure Windows Program Procedure How to scan pictures and film Scan picturesScan a picture Scan multiple pictures with one scanScan film Scan positives such as 35 mm slidesUser Guide Scan negatives User Guide Windows Place the film templates in the scanner storage slot Other scanning functions Make copiesUser Guide Scan to a destination Send a scan to an e-mail program Save a document or image to a drive or CDFrom the Destination menu, select Text File or Image File HP Photosmart Software Macintosh Do one of the following Change scan settings Configure the scanner Open the HP Button Settings UtilityConfigure buttons tab Configure the customizable buttons for document scanningConfigure the customizable buttons for picture scanning General info tabHP Smart Document Scan Software scan profiles Assign a profile to a customizable buttonChapter Order maintenance and scanning supplies Care and maintenanceClean the scanner glass Clean the transparent materials adapter TMA Clean and maintain the automatic document feeder ADFUse the cleaning cloth in the ADF Clean the ADF windowUser Guide Clean the feed-roller assembly manually Maintain the ADF Troubleshooting Scanner initialization or hardware problemsReset the scanner Scanner has stopped working correctlyScanner operation problems Check the cablesCable type ActionScanner will not turn on Scanner lamp stays onScanner does not scan right away Scanned image is fuzzyScanner buttons are not working correctly Buttons do not work Non-HP scanning program opens when a button is pressedClick Scanners and Cameras Slides, negatives, and TMA issues Automatic document feeder ADF problems Incorrect colors print, or the image is too light or darkDots or streaks appear in the scanned image Scanned images are darkPaper jamming, skewing, misfeeds, or multiple-page feeds Paper does not feed from the ADFBottom of the scanned image is cut off Scanned images have streaks or scratchesClear jams from the ADF An item loaded in the ADF jams repeatedlyClear a jam from the start of the paper path Clear a jam at the end of the paper path Remove a paper jam within the ADF Replace the feed-roller assembly Contact HP SupportScanner error messages ErrorClose the ADF lid