HP 8300 8300 manual Slides, negatives, and TMA issues

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3.Click the icon for the HP Scanjet 8300 series scanner.

4.On the menu bar, click File, and then click Properties. The scanner properties dialog box is displayed.

5.Click the Events tab.

6.From the Select an event drop-down list, click the button you want to configure. For example, click Copy button.

7.In the Actions area of the dialog box, select Start this program, and then select HP scanning software from the drop-down list.

8.Click OK.

Wrong HP Smart Document Scan Software profile is used when a button is pressed (Windows)

Use the HP Button Settings Utility to check which HP Smart Document Scan Software profiles are configured for which buttons. If necessary, reset the profile configured for the button.

For more information, see Configure the scanner customizable buttons.

Slides, negatives, and TMA issues

Use this section to help resolve issues with 35 mm slides or 35 mm negatives that have been scanned by using the TMA.

●HP image-scanning software is not installed on the computer (Windows)

●HP image-scanning software is not installed on the computer (Mac)

●Incorrect colors print, or the image is too light or dark

●Dots or streaks appear in the scanned image

●The scanned images are dark

●The TMA does not work

●No light or only dim light is visible in the TMA after selecting slides or negatives in the Scan dialog box

HP image-scanning software is not installed on the computer (Windows)

In order to use the transparent materials adapter (TMA) to scan slides and negatives, HP image-scanning software must be installed on the computer. If you do not see an HP Solution Center icon on the computer desktop click Start, point to Programs or All Programs, point to HP, and then look for HP Solution Center. If HP image scanning software is not installed on the computer, follow the software installation instructions in the printed Setup and Support Guide that came with the scanner to install HP image- scanning software.

HP image-scanning software is not installed on the computer (Mac)

In order to use the transparent materials adapter (TMA) to scan slides and negatives, HP image-scanning software must be installed on the computer. If you do not see an HP Device Manager icon in the dock, click Applications, and then look for HP Device Manager or HP Photosmart Studio. If HP image scanning software is not installed on the computer, follow the software installation instructions in the printed Setup and Support Guide that came with the scanner to install HP image-scanning software.

User Guide

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Contents HP Scanjet 8300 series Trademark credits Copyright and licenseContents Contact HP Support Scanner error messages Error Guide HP Scanjet 8300 series UserScanner hardware Automatic document feeder ADFScanning software Scanner front panel buttonsCustomizable button labels Windows Program Available scanning softwarePurpose Supported OSMacintosh Program Program Purpose Supported OSHP Scanjet 8300 series Setup and Support Guide Where to get additional informationWindows Software How to see if the software is installed Look for the HP Smart Document Scan SoftwareMacintosh users Windows usersAccessibility Button Disable Utility WIndowsHP Scan Pro help How to use the scanner buttons Customizable buttonsWindows Macintosh Customizable button Windows Program controlling buttonFunction Customizable button Customizable button Customizable button Copy buttons Scan Document To buttons Windows HP software installed on the computerCancel button Button Settings buttonPower Save button User Guide Scan from HP Solution Center How to start a scanScan from the scanner front panel buttons Scan from the HP scanning software WindowsScan from the HP scanning software Macintosh Scan using HP Scan ProScan from the HP Photosmart Software Scan from other software programsScan from HP Photosmart Studio Scan with the automatic document feeder ADF How to scan documentsChoose acceptable paper for the ADF Load originals in the ADFWindows Program Procedure Scan one-sided documents from the ADFScan two-sided documents from the ADF Scan a document for editable text Press customizable button Scan a document as an imageMacintosh Procedure Windows Program Procedure Scan pictures How to scan pictures and filmScan a picture Scan multiple pictures with one scanScan positives such as 35 mm slides Scan filmUser Guide Scan negatives User Guide Windows Place the film templates in the scanner storage slot Make copies Other scanning functionsUser Guide Scan to a destination Save a document or image to a drive or CD Send a scan to an e-mail programFrom the Destination menu, select Text File or Image File HP Photosmart Software Macintosh Do one of the following Change scan settings Open the HP Button Settings Utility Configure the scannerConfigure buttons tab Configure the customizable buttons for document scanningGeneral info tab Configure the customizable buttons for picture scanningHP Smart Document Scan Software scan profiles Assign a profile to a customizable buttonChapter Care and maintenance Order maintenance and scanning suppliesClean the scanner glass Clean and maintain the automatic document feeder ADF Clean the transparent materials adapter TMAUse the cleaning cloth in the ADF Clean the ADF windowUser Guide Clean the feed-roller assembly manually Maintain the ADF Scanner initialization or hardware problems TroubleshootingReset the scanner Scanner has stopped working correctlyCheck the cables Scanner operation problemsCable type ActionScanner lamp stays on Scanner will not turn onScanner does not scan right away Scanned image is fuzzyScanner buttons are not working correctly Non-HP scanning program opens when a button is pressed Buttons do not workClick Scanners and Cameras Slides, negatives, and TMA issues Incorrect colors print, or the image is too light or dark Automatic document feeder ADF problemsDots or streaks appear in the scanned image Scanned images are darkPaper does not feed from the ADF Paper jamming, skewing, misfeeds, or multiple-page feedsBottom of the scanned image is cut off Scanned images have streaks or scratchesAn item loaded in the ADF jams repeatedly Clear jams from the ADFClear a jam from the start of the paper path Clear a jam at the end of the paper path Remove a paper jam within the ADF Contact HP Support Replace the feed-roller assemblyError Scanner error messagesClose the ADF lid
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