HP 8300 8300 manual Close the ADF lid

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Error 06

Check to see that the scanner lamp is turned on. If the lamp is not turned on, contact HP Support. For more information, see Contact HP Support.

Error 07

Press the Power Save button to turn the scanner off, and then turn the scanner on again by pressing one of the front panel buttons. If the message is still displayed, contact HP Support. For more information, see Contact HP Support.

Error 08

Follow these steps to resolve the error:

1.Clear any paper jammed in the ADF. For more information, see Clear jams from the ADF.

2.Try performing a scan.

3.If the problem persists, see Clean and maintain the automatic document feeder (ADF).

Error 09

Follow these steps to resolve the error:

1.Close the program you are using to scan.

2.Disconnect the power cable from the scanner.

3.Check the scanner cables to make sure that they are securely attached to the scanner.

4.Reconnect the power cable, and then try to scan. If the problem persists, contact HP Support. For more information, see Contact HP Support.

Error 10

Close the ADF lid.

Error 16

1.Remove any loose pages from the ADF input tray.

2.Open the scanner lid.

3.Locate the ADF access door on the underside of the ADF.

4.Press the tabs on the door, and then pull the door toward you until it detaches from the ADF.

User Guide

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Contents HP Scanjet 8300 series Trademark credits Copyright and licenseContents Contact HP Support Scanner error messages Error Guide HP Scanjet 8300 series UserScanner hardware Automatic document feeder ADFCustomizable button labels Scanning softwareScanner front panel buttons Windows Program Available scanning softwarePurpose Supported OSMacintosh Program Program Purpose Supported OSHP Scanjet 8300 series Setup and Support Guide Where to get additional informationWindows Software How to see if the software is installed Look for the HP Smart Document Scan SoftwareMacintosh users Windows usersHP Scan Pro help AccessibilityButton Disable Utility WIndows Windows How to use the scanner buttonsCustomizable buttons Macintosh Function Customizable buttonWindows Program controlling button Customizable button Customizable button Customizable button Copy buttons Scan Document To buttons Windows HP software installed on the computerPower Save button Cancel buttonButton Settings button User Guide Scan from HP Solution Center How to start a scanScan from the scanner front panel buttons Scan from the HP scanning software WindowsScan from the HP scanning software Macintosh Scan using HP Scan ProScan from the HP Photosmart Software Scan from other software programsScan from HP Photosmart Studio Scan with the automatic document feeder ADF How to scan documentsChoose acceptable paper for the ADF Load originals in the ADFScan two-sided documents from the ADF Windows Program ProcedureScan one-sided documents from the ADF Scan a document for editable text Press customizable button Scan a document as an imageMacintosh Procedure Windows Program Procedure Scan pictures How to scan pictures and filmScan a picture Scan multiple pictures with one scanScan positives such as 35 mm slides Scan filmUser Guide Scan negatives User Guide Windows Place the film templates in the scanner storage slot Make copies Other scanning functionsUser Guide Scan to a destination From the Destination menu, select Text File or Image File Save a document or image to a drive or CDSend a scan to an e-mail program HP Photosmart Software Macintosh Do one of the following Change scan settings Open the HP Button Settings Utility Configure the scannerConfigure buttons tab Configure the customizable buttons for document scanningGeneral info tab Configure the customizable buttons for picture scanningHP Smart Document Scan Software scan profiles Assign a profile to a customizable buttonChapter Clean the scanner glass Care and maintenanceOrder maintenance and scanning supplies Clean and maintain the automatic document feeder ADF Clean the transparent materials adapter TMAUse the cleaning cloth in the ADF Clean the ADF windowUser Guide Clean the feed-roller assembly manually Maintain the ADF Scanner initialization or hardware problems TroubleshootingReset the scanner Scanner has stopped working correctlyCheck the cables Scanner operation problemsCable type ActionScanner lamp stays on Scanner will not turn onScanner does not scan right away Scanned image is fuzzyScanner buttons are not working correctly Click Scanners and Cameras Non-HP scanning program opens when a button is pressedButtons do not work Slides, negatives, and TMA issues Incorrect colors print, or the image is too light or dark Automatic document feeder ADF problemsDots or streaks appear in the scanned image Scanned images are darkPaper does not feed from the ADF Paper jamming, skewing, misfeeds, or multiple-page feedsBottom of the scanned image is cut off Scanned images have streaks or scratchesClear a jam from the start of the paper path An item loaded in the ADF jams repeatedlyClear jams from the ADF Clear a jam at the end of the paper path Remove a paper jam within the ADF Contact HP Support Replace the feed-roller assemblyError Scanner error messagesClose the ADF lid