HP 8300 8300 Where to get additional information, HP Scanjet 8300 series Setup and Support Guide

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Do one of the following:

Look for the HP Photosmart Software computer desktop.

Windows

Software	How to see if the software is installed
HP Smart Document Scan	Do one of the following:
Software	● Look for the HP Smart Document Scan Software
	● Look for the HP Smart Document Scan Software
	icon on the computer desktop.

●Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to 8350, 8390, and then look for HP Smart Document Scan Software.

HP Photosmart Software

icon on the

Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to 8350, 8390, and then look for HP Photosmart Essential or HP Photosmart Premier.

Macintosh

Software

HP Device Manager

HP Photosmart Studio

HP Scan Pro

How to see if the software is installed

Look for the HP Device Manager icon in the Dock.

Look for the HP Photosmart Studio icon in the Dock.

Open the Applications folder, open the Hewlett- Packard folder, and then look for the HP Scan Pro icon.

Where to get additional information

The scanner comes with several sources of additional information.

HP Scanjet 8300 series Setup and Support Guide

Use the HP Scanjet 8300 series Setup and Support Guide that came with the scanner to set up and connect the scanner hardware, decide what options to install, test the installation, and troubleshoot installation problems.

User Guide

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Contents HP Scanjet 8300 series Trademark credits Copyright and licenseContents Contact HP Support Scanner error messages Error Guide HP Scanjet 8300 series UserScanner hardware Automatic document feeder ADFScanning software Scanner front panel buttonsCustomizable button labels Windows Program Available scanning softwarePurpose Supported OSMacintosh Program Program Purpose Supported OSHP Scanjet 8300 series Setup and Support Guide Where to get additional informationWindows Software How to see if the software is installed Look for the HP Smart Document Scan SoftwareMacintosh users Windows usersAccessibility Button Disable Utility WIndowsHP Scan Pro help How to use the scanner buttons Customizable buttonsWindows Macintosh Customizable button Windows Program controlling buttonFunction Customizable button Customizable button Customizable button Copy buttons Scan Document To buttons Windows HP software installed on the computerCancel button Button Settings buttonPower Save button User Guide Scan from HP Solution Center How to start a scanScan from the scanner front panel buttons Scan from the HP scanning software WindowsScan from the HP scanning software Macintosh Scan using HP Scan ProScan from the HP Photosmart Software Scan from other software programsScan from HP Photosmart Studio Scan with the automatic document feeder ADF How to scan documentsChoose acceptable paper for the ADF Load originals in the ADFWindows Program Procedure Scan one-sided documents from the ADFScan two-sided documents from the ADF Scan a document for editable text Press customizable button Scan a document as an imageMacintosh Procedure Windows Program Procedure Scan pictures How to scan pictures and filmScan a picture Scan multiple pictures with one scanScan positives such as 35 mm slides Scan filmUser Guide Scan negatives User Guide Windows Place the film templates in the scanner storage slot Make copies Other scanning functionsUser Guide Scan to a destination Save a document or image to a drive or CD Send a scan to an e-mail programFrom the Destination menu, select Text File or Image File HP Photosmart Software Macintosh Do one of the following Change scan settings Open the HP Button Settings Utility Configure the scannerConfigure buttons tab Configure the customizable buttons for document scanningGeneral info tab Configure the customizable buttons for picture scanningHP Smart Document Scan Software scan profiles Assign a profile to a customizable buttonChapter Care and maintenance Order maintenance and scanning suppliesClean the scanner glass Clean and maintain the automatic document feeder ADF Clean the transparent materials adapter TMAUse the cleaning cloth in the ADF Clean the ADF windowUser Guide Clean the feed-roller assembly manually Maintain the ADF Scanner initialization or hardware problems TroubleshootingReset the scanner Scanner has stopped working correctlyCheck the cables Scanner operation problemsCable type ActionScanner lamp stays on Scanner will not turn onScanner does not scan right away Scanned image is fuzzyScanner buttons are not working correctly Non-HP scanning program opens when a button is pressed Buttons do not workClick Scanners and Cameras Slides, negatives, and TMA issues Incorrect colors print, or the image is too light or dark Automatic document feeder ADF problemsDots or streaks appear in the scanned image Scanned images are darkPaper does not feed from the ADF Paper jamming, skewing, misfeeds, or multiple-page feedsBottom of the scanned image is cut off Scanned images have streaks or scratchesAn item loaded in the ADF jams repeatedly Clear jams from the ADFClear a jam from the start of the paper path Clear a jam at the end of the paper path Remove a paper jam within the ADF Contact HP Support Replace the feed-roller assemblyError Scanner error messagesClose the ADF lid