HP MSR1000 Router manual Support and other resources, Contacting HP, Related information

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Support and other resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/wwalerts

After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources.

Related information

Documents

To find related documents, browse to the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals

For related documentation, navigate to the Networking section, and select a networking category.

For a complete list of acronyms and their definitions, see HP FlexNetwork Technology Acronyms.

Websites

HP.com http://www.hp.com

HP Networking http://www.hp.com/go/networking

HP manuals http://www.hp.com/support/manuals

HP download drivers and software http://www.hp.com/support/downloads

HP software depot http://www.software.hp.com

HP Education http://www.hp.com/learn

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Contents HP MSR1000 Routers Page Contents Page Safety recommendations Preparing for installationSafety symbols General safety recommendationsCleanness Examining the installation siteTemperature and humidity ESD prevention Cooling systemRack-mounting Lightning protectionRequirements Result Installation accessoriesInstallation checklist Components when observing or moving a removed Requirements Result Installation flowchart Installing the routerInstallation prerequisites Installation flow Mounting the router on a workbench Installing the routerInstalling the router in a rack Marking the positions of cage nuts Page Grounding the router through the rack Grounding the routerGrounding the router through the rack Grounding the router with a grounding strip Installing a SIC Installing an interface moduleRemoving the filler panel Installing a DsicFasten the captive screws to secure the Dsic Connecting interface cablesLogging in through the console port Connecting a console cableAttaching a USB device Connection description Setting terminal parametersSetting the serial port used by the HyperTerminal connection HyperTerminal window Verifying the installation Connecting an AC power cordPowering on the router Verifying before power-onDisplaying boot information Powering on the routerExamining the router after power-on Configuring basic settings for the routerYou can now configure the router Press Enter, and the following prompt appearsReplacing a Dsic Replacement procedureReplacing a SIC Removing a Dsic Power supply failure TroubleshootingSystem configuration problems No terminal displayGarbled terminal display Restoring the factory settingsNo response from the serial port ScenarioReset button usage guidelines Chassis views Appendix a Chassis views and technical specificationsMSR1002-4 Following figures are for illustration onlyMSR1002-4 MSR1003-8 Technical specificationsMSR1003-8 MSR1002-4 MSR1003-8 Panel LEDs Appendix B LEDsLED description State DescriptionSERIAL0 Appendix C Slot arrangement Related information Support and other resourcesContacting HP Convention Description ConventionsNetwork topology icons E G I L M N P R S T V W Index
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