HP D1500 manual Appendix B

Page 107

Appendix B

Disposal of waste equipment by users in private households in the European Union

Technical information

104 Technical information

Image 107

Contents HP Deskjet D1500 series Windows Help HP Deskjet D1500 Printer series Visual AccessibilityHewlett-Packard Company notices AcknowledgementsContents Printer software MaintenanceTroubleshooting Technical information HP supportSection WelcomeHP inkjet supplies recycling program Special features Printer at a glance Get startedPaper tray Power button and lightTo unfold the paper tray Unfold the paper trayReplace print cartridges Print cartridgesUse the paper tray Ink-backup mode To remove plastic tape from a print cartridge Ink-backup mode outputExit ink-backup mode USB Connect the printerPrint borderless photos Print photosOrientation Portrait or Landscape PrintPrint photos with a border Small photos To print Exif Print-enhanced photos To change the HP Real Life Technologies settingHP Real Life Technologies photo fix Exif PrintHandling Save money and ink when printing photosStore and handle photo paper StoragePrint e-mail Print other documentsPrint documents Print letters Click the Printing Shortcuts tab Print envelopesPrint postcards Print index cards and other small media Print labels Print brochures Print transparenciesGreeting cards Print greeting cardsPrint Quality Best Two-sided printing ManualPrint Quality Normal Print bookletsLeft Edge Booklet Right Edge Booklet Paper Type Plain paper Orientation Portrait or Landscape Print postersPrint iron-on transfers Click Printer Features, and then set Mirror Image to On Printing shortcuts Printing tipsPrint a test To create a printing shortcut Create printing shortcutsDelete printing shortcuts Use printing shortcutsClick Document Options, and then click Layout Options Set the page orderFast/Economical printing To set the page orderTo print in grayscale Print multiple pages on a single sheet of paperPrint in grayscale To print multiple pages on a single sheet of paperPrint preview Two-sided printingGeneral Everyday printing To define a custom paper size Set a custom paper sizeSelect a paper type Change the print speed or qualityMaximum dpi Print resolutionTo print a two-sided document with a book binding Resize a documentBound two-sided documents To resize a document for a different paper sizeTo print a Web Print a WebFlip Pages Up Preserve Layout Presentation printing Printer software Make the HP Deskjet the default printerSet default print settings To open the Printer Properties dialog box To change the default print settingsPrinter Properties dialog box Whats This? help Download printer software updatesSelection numbers MaintenanceInstall print cartridges Print cartridgesPrinting with one print cartridge Installation instructionsTo install a print cartridge Slide the print cartridge out of the carriage To align print cartridges Align the print cartridgesView estimated ink levels Automatically clean print cartridgesTo remove smudges, stains, or dried ink from the exterior Manually clean print cartridgesMaintain the printer body Remove ink from your skin and clothingMaintain print cartridges To prepare to cleanTo manually clean print cartridge contacts To open the printer Toolbox Printer ToolboxTo order print cartridges from your desktop Shop for ink suppliesIncorrect print cartridge or print cartridge missing TroubleshootingError messages Print cartridge error messagesNon-HP print cartridges Print cartridge problem messagePrint cartridge carriage is stuck Print cartridge is in the wrong slotOriginal HP ink depleted Solution 2 Contact HP customer supportPreviously used genuine HP cartridge Low on ink Printing in ink-backup modeTo set the paper size in Microsoft Word Paper Mismatch or Paper Size messageOut of paper Installation problemsThere was an error writing to USB port Installation program stopsUnknown Device message displays Solution To resolve the problemPrinter name does not appear Power light is on or flashingTo reinstall the printer software What the flashing light means If an error message appearsIf no error message appears Printer does not printUnable to print Solution 1 Make sure the printer is turned onSolution 2 Print a test To disconnect and reconnect the USB cable Solution 3 Clear the print queueSolution 4 Check the printer cable connection To clear the print queueTo verify the print driver Solution 5 Verify the printer driver configurationTo verify that the product is set as the default printer To clear the print queue manually Solution 6 Check if the printer is paused or offlineSolution 7 Clear the print queue manually To check if the printer is paused or offlineTo print from Notepad Solution 8 Restart the print spoolerTo stop and restart the print spooler To verify the software applicationIf the printer still does not print Print cartridge problemsDocument prints slowly To verify and install the correct print cartridges Resolving print cartridge error messagesSolution 1 Remove and reinstall the print cartridges Solution 3 Print in ink-backup mode Solution 2 Clean the print cartridge contactsTo turn off the printer Solution 1 Turn the power off and onSolution 2 Clear any paper jams Print cartridge carriage is stalledTo move the printer carriage Solution 3 Move the printer carriageSolution 4 Verify the power source To verify the power sourceTo clear a paper jam Paper problemsSolution 5 Remove and reinstall the print cartridges Paper jamPrinter does not feed paper To check the paper in the paper tray Solution 1 Make sure the paper tray is not emptySolution 2 Check the rear door of the printer Solution 3 Check the paperPaper type To set the paper sizeSolution 5 Clean the rollers Solution 4 Use the HP Paper Feed Cleaning KitPrinter prints on multiple sheets at once To clean the rollersSolution 6 Contact HP support for service Check the printer properties Problems with borderless documentsPhotos do not print correctly Check the paper trayImage is printed at an angle Borderless printing guidelinesPhoto has an unwanted border Streaks appear in a light portion of a photoFading occurs on the edges of a photo For small photo paper with a tear-off tab For small photo paperPrint quality is poor Wrong, inaccurate, or bleeding colors Solution 1 HP recommends using genuine HP print cartridgesSolution 2 Check the paper loaded in the input tray Solution 4 Check to see if the product is in ink-backup mode Solution 3 Check the paper typeInk is not filling the text or graphics completely Solution 5 Check the print settingsSolution 6 Clean the print cartridges Solution 4 Clean the print cartridges Solution 2 Check the print settingsSolution 3 Rotate the image Solution 1 Check the paper typeSolution 2 Check the print quality setting Printouts have horizontal streaks or lines Solution 1 Make sure the paper is loaded correctlySolution 4 Clean the print cartridge nozzles Printouts are faded or have dull colors Solution 5 Clean the print cartridgesSolution 1 Check the print settings Solution 2 Check the paper typePrintouts seem blurry or fuzzy Solution 3 Clean the print cartridgesPrintouts have vertical streaks Solution 2 Check the resolution of the imagePrintouts are slanted or skewed Ink streaks on the back of the paper Text edges are jagged Paper is not picked up from the input tray SolutionDocument is misprinted Text and images are misalignedEnvelope is printed at an angle If you continue to have problemsDocument does not reflect the new print settings Document is printed off-center or at an angleHP support Ink cartridge warranty informationAfter the phone support period Phone support period Placing a callTechnical information Printer specificationsRecycling program Material safety data sheetsPaper use PlasticsEnvironmental product stewardship program 103 Appendix B FCC statement LED indicator statementTechnical information HP Deskjet D1500 Printer series declaration of conformity Index Index109 USB