HP D1500 manual Printer Toolbox, To open the printer Toolbox

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•When you remove a print cartridge from the printer, store it in an airtight plastic container to protect your print cartridge and to prevent the ink from drying out.

•Keep all unused print cartridges in their original sealed packages until they are needed. Store print cartridges at room temperature (15° to 35° C or 59° to 95° F).

•Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge.

CAUTION: Always turn the printer off with the Power button before you unplug the power cord or turn off a power strip. This allows the printer to store the print cartridges properly. When you store the printer, always leave the active print cartridges inside the printer.

Printer Toolbox

The printer Toolbox contains a number of useful tools to enhance the performance of the printer.

Use the printer Toolbox to perform the following tasks:

•Align the print cartridges

•Automatically clean print cartridges

•Print a test page

•View estimated ink levels

To open the printer Toolbox

1.Open the Printer Properties dialog box.

2.Click the Features tab, and then click the Printer services button. The Toolbox is displayed.

Maintenance

Printer Toolbox

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Contents HP Deskjet D1500 series Windows Help HP Deskjet D1500 Printer series Acknowledgements AccessibilityHewlett-Packard Company notices VisualContents Maintenance Printer softwareTroubleshooting HP support Technical informationWelcome SectionHP inkjet supplies recycling program Special features Get started Printer at a glancePower button and light Paper trayUnfold the paper tray To unfold the paper trayUse the paper tray Print cartridgesReplace print cartridges Ink-backup mode Exit ink-backup mode Ink-backup mode outputTo remove plastic tape from a print cartridge Connect the printer USBPrint photos Print borderless photosPrint Orientation Portrait or LandscapePrint photos with a border Small photos Exif Print To change the HP Real Life Technologies settingHP Real Life Technologies photo fix To print Exif Print-enhanced photosStorage Save money and ink when printing photosStore and handle photo paper HandlingPrint other documents Print e-mailPrint documents Print letters Print envelopes Click the Printing Shortcuts tabPrint postcards Print index cards and other small media Print labels Print transparencies Print brochuresTwo-sided printing Manual Print greeting cardsPrint Quality Best Greeting cardsPrint booklets Print Quality NormalLeft Edge Booklet Right Edge Booklet Print posters Paper Type Plain paper Orientation Portrait or LandscapePrint iron-on transfers Click Printer Features, and then set Mirror Image to On Print a test Printing tipsPrinting shortcuts Use printing shortcuts Create printing shortcutsDelete printing shortcuts To create a printing shortcutTo set the page order Set the page orderFast/Economical printing Click Document Options, and then click Layout OptionsTo print multiple pages on a single sheet of paper Print multiple pages on a single sheet of paperPrint in grayscale To print in grayscaleGeneral Everyday printing Two-sided printingPrint preview Change the print speed or quality Set a custom paper sizeSelect a paper type To define a custom paper sizePrint resolution Maximum dpiTo resize a document for a different paper size Resize a documentBound two-sided documents To print a two-sided document with a book bindingFlip Pages Up Preserve Layout Print a WebTo print a Web Presentation printing Set default print settings Make the HP Deskjet the default printerPrinter software Printer Properties dialog box To change the default print settingsTo open the Printer Properties dialog box Download printer software updates Whats This? helpPrint cartridges MaintenanceInstall print cartridges Selection numbersTo install a print cartridge Installation instructionsPrinting with one print cartridge Slide the print cartridge out of the carriage Align the print cartridges To align print cartridgesAutomatically clean print cartridges View estimated ink levelsRemove ink from your skin and clothing Manually clean print cartridgesMaintain the printer body To remove smudges, stains, or dried ink from the exteriorTo manually clean print cartridge contacts To prepare to cleanMaintain print cartridges Printer Toolbox To open the printer ToolboxShop for ink supplies To order print cartridges from your desktopPrint cartridge error messages TroubleshootingError messages Incorrect print cartridge or print cartridge missingPrint cartridge is in the wrong slot Print cartridge problem messagePrint cartridge carriage is stuck Non-HP print cartridgesPreviously used genuine HP cartridge Solution 2 Contact HP customer supportOriginal HP ink depleted Printing in ink-backup mode Low on inkPaper Mismatch or Paper Size message To set the paper size in Microsoft WordInstallation program stops Installation problemsThere was an error writing to USB port Out of paperSolution To resolve the problem Unknown Device message displaysTo reinstall the printer software Power light is on or flashingPrinter name does not appear Printer does not print If an error message appearsIf no error message appears What the flashing light meansSolution 2 Print a test Solution 1 Make sure the printer is turned onUnable to print To clear the print queue Solution 3 Clear the print queueSolution 4 Check the printer cable connection To disconnect and reconnect the USB cableTo verify that the product is set as the default printer Solution 5 Verify the printer driver configurationTo verify the print driver To check if the printer is paused or offline Solution 6 Check if the printer is paused or offlineSolution 7 Clear the print queue manually To clear the print queue manuallyTo verify the software application Solution 8 Restart the print spoolerTo stop and restart the print spooler To print from NotepadDocument prints slowly Print cartridge problemsIf the printer still does not print Solution 1 Remove and reinstall the print cartridges Resolving print cartridge error messagesTo verify and install the correct print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Print in ink-backup modePrint cartridge carriage is stalled Solution 1 Turn the power off and onSolution 2 Clear any paper jams To turn off the printerTo verify the power source Solution 3 Move the printer carriageSolution 4 Verify the power source To move the printer carriagePaper jam Paper problemsSolution 5 Remove and reinstall the print cartridges To clear a paper jamPrinter does not feed paper Solution 3 Check the paper Solution 1 Make sure the paper tray is not emptySolution 2 Check the rear door of the printer To check the paper in the paper trayTo set the paper size Paper typeSolution 4 Use the HP Paper Feed Cleaning Kit Solution 5 Clean the rollersSolution 6 Contact HP support for service To clean the rollersPrinter prints on multiple sheets at once Check the paper tray Problems with borderless documentsPhotos do not print correctly Check the printer propertiesBorderless printing guidelines Image is printed at an angleFading occurs on the edges of a photo Streaks appear in a light portion of a photoPhoto has an unwanted border For small photo paper For small photo paper with a tear-off tabPrint quality is poor Solution 2 Check the paper loaded in the input tray Solution 1 HP recommends using genuine HP print cartridgesWrong, inaccurate, or bleeding colors Solution 3 Check the paper type Solution 4 Check to see if the product is in ink-backup modeSolution 6 Clean the print cartridges Solution 5 Check the print settingsInk is not filling the text or graphics completely Solution 2 Check the print settings Solution 4 Clean the print cartridgesSolution 2 Check the print quality setting Solution 1 Check the paper typeSolution 3 Rotate the image Solution 4 Clean the print cartridge nozzles Solution 1 Make sure the paper is loaded correctlyPrintouts have horizontal streaks or lines Solution 2 Check the paper type Solution 5 Clean the print cartridgesSolution 1 Check the print settings Printouts are faded or have dull colorsSolution 3 Clean the print cartridges Printouts seem blurry or fuzzyPrintouts are slanted or skewed Solution 2 Check the resolution of the imagePrintouts have vertical streaks Ink streaks on the back of the paper Text and images are misaligned Paper is not picked up from the input tray SolutionDocument is misprinted Text edges are jaggedDocument is printed off-center or at an angle If you continue to have problemsDocument does not reflect the new print settings Envelope is printed at an angleInk cartridge warranty information HP supportPhone support period Placing a call After the phone support periodPrinter specifications Technical informationPlastics Material safety data sheetsPaper use Recycling programEnvironmental product stewardship program 103 Appendix B LED indicator statement FCC statementTechnical information HP Deskjet D1500 Printer series declaration of conformity Index Index109 USB