HP D1500 manual Whats This? help, Download printer software updates

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NOTE: The path to the Printer Properties dialog box can vary depending on the software program you are using.

What's This? help

Use the What's This? help to learn about the features that you see on the Printer Properties dialog box.

What's This? help

Use What's This? help to learn more about the available printing options.

To use What's This? help

1.Move the cursor over the feature that you want to learn more about.

2.Click the right mouse button. The What's This box is displayed.

3.Move the cursor over the What's This? box, and then click the left mouse button. An explanation of the feature is displayed.

Printer software

Download printer software updates

Download the latest printer software update every few months to ensure you have the latest features and improvements.

To download a printer software update

1.Make sure you are connected to the Internet.

2.From the Windows Start menu, click Programs or All Programs, point to HP, and then click HP Update.

The HP Update window is displayed.

3.Click Next.

HP Update searches the HP Web site for printer software updates.

•If the computer has the most recent version of the printer software installed, No updates are available for your system at this time is displayed in the

HP Update window.

•If the computer does not have the most recent version of the printer software installed, a list of options to download later versions of the software is displayed in the HP Update window.

4.If a software update is available, select the check box beside the update name.

5.Click Install.

6.Follow the onscreen instructions.

Download HP Photosmart Software

Installing the printer software update you download from the HP Web site does not update the HP Photosmart Software you might have installed on the computer. For information about updating the HP Photosmart Software, see the HP Photosmart Help.

What's This? help

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Contents HP Deskjet D1500 series Windows Help HP Deskjet D1500 Printer series Acknowledgements AccessibilityHewlett-Packard Company notices VisualContents Maintenance Printer softwareTroubleshooting HP support Technical informationWelcome SectionHP inkjet supplies recycling program Special features Get started Printer at a glancePower button and light Paper trayUnfold the paper tray To unfold the paper trayReplace print cartridges Print cartridgesUse the paper tray Ink-backup mode To remove plastic tape from a print cartridge Ink-backup mode outputExit ink-backup mode Connect the printer USBPrint photos Print borderless photosPrint Orientation Portrait or LandscapePrint photos with a border Small photos Exif Print To change the HP Real Life Technologies settingHP Real Life Technologies photo fix To print Exif Print-enhanced photosStorage Save money and ink when printing photosStore and handle photo paper HandlingPrint other documents Print e-mailPrint documents Print letters Print envelopes Click the Printing Shortcuts tabPrint postcards Print index cards and other small media Print labels Print transparencies Print brochuresTwo-sided printing Manual Print greeting cardsPrint Quality Best Greeting cardsPrint booklets Print Quality NormalLeft Edge Booklet Right Edge Booklet Print posters Paper Type Plain paper Orientation Portrait or LandscapePrint iron-on transfers Click Printer Features, and then set Mirror Image to On Printing shortcuts Printing tipsPrint a test Use printing shortcuts Create printing shortcutsDelete printing shortcuts To create a printing shortcutTo set the page order Set the page orderFast/Economical printing Click Document Options, and then click Layout OptionsTo print multiple pages on a single sheet of paper Print multiple pages on a single sheet of paperPrint in grayscale To print in grayscalePrint preview Two-sided printingGeneral Everyday printing Change the print speed or quality Set a custom paper sizeSelect a paper type To define a custom paper sizePrint resolution Maximum dpiTo resize a document for a different paper size Resize a documentBound two-sided documents To print a two-sided document with a book bindingTo print a Web Print a WebFlip Pages Up Preserve Layout Presentation printing Printer software Make the HP Deskjet the default printerSet default print settings To open the Printer Properties dialog box To change the default print settingsPrinter Properties dialog box Download printer software updates Whats This? helpPrint cartridges MaintenanceInstall print cartridges Selection numbersPrinting with one print cartridge Installation instructionsTo install a print cartridge Slide the print cartridge out of the carriage Align the print cartridges To align print cartridgesAutomatically clean print cartridges View estimated ink levelsRemove ink from your skin and clothing Manually clean print cartridgesMaintain the printer body To remove smudges, stains, or dried ink from the exteriorMaintain print cartridges To prepare to cleanTo manually clean print cartridge contacts Printer Toolbox To open the printer ToolboxShop for ink supplies To order print cartridges from your desktopPrint cartridge error messages TroubleshootingError messages Incorrect print cartridge or print cartridge missingPrint cartridge is in the wrong slot Print cartridge problem messagePrint cartridge carriage is stuck Non-HP print cartridgesOriginal HP ink depleted Solution 2 Contact HP customer supportPreviously used genuine HP cartridge Printing in ink-backup mode Low on inkPaper Mismatch or Paper Size message To set the paper size in Microsoft WordInstallation program stops Installation problemsThere was an error writing to USB port Out of paperSolution To resolve the problem Unknown Device message displaysPrinter name does not appear Power light is on or flashingTo reinstall the printer software Printer does not print If an error message appearsIf no error message appears What the flashing light meansUnable to print Solution 1 Make sure the printer is turned onSolution 2 Print a test To clear the print queue Solution 3 Clear the print queueSolution 4 Check the printer cable connection To disconnect and reconnect the USB cableTo verify the print driver Solution 5 Verify the printer driver configurationTo verify that the product is set as the default printer To check if the printer is paused or offline Solution 6 Check if the printer is paused or offlineSolution 7 Clear the print queue manually To clear the print queue manuallyTo verify the software application Solution 8 Restart the print spoolerTo stop and restart the print spooler To print from NotepadIf the printer still does not print Print cartridge problemsDocument prints slowly To verify and install the correct print cartridges Resolving print cartridge error messagesSolution 1 Remove and reinstall the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Print in ink-backup modePrint cartridge carriage is stalled Solution 1 Turn the power off and onSolution 2 Clear any paper jams To turn off the printerTo verify the power source Solution 3 Move the printer carriageSolution 4 Verify the power source To move the printer carriagePaper jam Paper problemsSolution 5 Remove and reinstall the print cartridges To clear a paper jamPrinter does not feed paper Solution 3 Check the paper Solution 1 Make sure the paper tray is not emptySolution 2 Check the rear door of the printer To check the paper in the paper trayTo set the paper size Paper typeSolution 4 Use the HP Paper Feed Cleaning Kit Solution 5 Clean the rollersPrinter prints on multiple sheets at once To clean the rollersSolution 6 Contact HP support for service Check the paper tray Problems with borderless documentsPhotos do not print correctly Check the printer propertiesBorderless printing guidelines Image is printed at an anglePhoto has an unwanted border Streaks appear in a light portion of a photoFading occurs on the edges of a photo For small photo paper For small photo paper with a tear-off tabPrint quality is poor Wrong, inaccurate, or bleeding colors Solution 1 HP recommends using genuine HP print cartridgesSolution 2 Check the paper loaded in the input tray Solution 3 Check the paper type Solution 4 Check to see if the product is in ink-backup modeInk is not filling the text or graphics completely Solution 5 Check the print settingsSolution 6 Clean the print cartridges Solution 2 Check the print settings Solution 4 Clean the print cartridgesSolution 3 Rotate the image Solution 1 Check the paper typeSolution 2 Check the print quality setting Printouts have horizontal streaks or lines Solution 1 Make sure the paper is loaded correctlySolution 4 Clean the print cartridge nozzles Solution 2 Check the paper type Solution 5 Clean the print cartridgesSolution 1 Check the print settings Printouts are faded or have dull colorsSolution 3 Clean the print cartridges Printouts seem blurry or fuzzyPrintouts have vertical streaks Solution 2 Check the resolution of the imagePrintouts are slanted or skewed Ink streaks on the back of the paper Text and images are misaligned Paper is not picked up from the input tray SolutionDocument is misprinted Text edges are jaggedDocument is printed off-center or at an angle If you continue to have problemsDocument does not reflect the new print settings Envelope is printed at an angleInk cartridge warranty information HP supportPhone support period Placing a call After the phone support periodPrinter specifications Technical informationPlastics Material safety data sheetsPaper use Recycling programEnvironmental product stewardship program 103 Appendix B LED indicator statement FCC statementTechnical information HP Deskjet D1500 Printer series declaration of conformity Index Index109 USB