HP 950C Requirements Requirements on page a, Longer processing times, Time, Printer software

Page 45

Getting Help When Things Go Wrong

4

Why won’t it print? continued

What is the problem?

Possible cause

To solve the problem…

The printer is really slow.	Your computer may have less	1	Check the amount of RAM and processor
	than the minimum system		speed in your computer. See “System
	requirements.		Requirements” on page A- 5.
		2	Free up some space on your hard drive.
			Having less than 100MB of free space on
			your computer’s hard drive can mean
			longer processing times.

	Too many software programs	Close all unnessary software programs.
	may be running at the same
	time.

	You may be using outdated	Check the printer driver you are using. Be sure
	printer software.	to check HP’s web site for the most recent
		software updates (see page 45 for web site
		addresses).

	You may be printing a	Be patient.
	complex document
	containing graphics or
	photographs.

	You may have chosen 2400	1	If you meant to disable PhotoREt, be
	dpi by disabling PhotoREt.		patient.
		2	If you didn’t mean to disable PhotoREt, go
			to the Setup tab and click PhotoREt. See
			“Setup Tab” on page 6.

	You may be using a	1	Attach the printer’s USB cable directly to
	You may be using a		the computer, rather than at the end of a
	USB cable and other USB		the computer, rather than at the end of a
	USB cable and other USB		daisy chain.
	devices are in use.		daisy chain.
	devices are in use.	2	Avoid using other devices in the daisy
		2	Avoid using other devices in the daisy
			chain while printing.

	You may be trying to print	Enable Hardware ECP to speed photo
	a photo.	printing.
		1	Open the HP DeskJet Toolbox (see
			page 8).
		2	Click on the Configuration tab.
		3	Check Attempt to Use Hardware ECP.
		4	Apply your changes and try printing your
			photo again.

39

Image 45

Contents 950C Series English Acknowledgments Table of Contents Page Introduction Special Features of Your HP DeskJet PrinterThank You For Buying an HP DeskJet Printer Printer Literature about your printerFinding More Information For Windows 3.1x UsersGuide Buttons and Lights Printing BasicsPaper Trays TrayOUT Tray Photo Tray Printer Maintenance TipsPhoto Tray load Photo paper hereFinding the HP Printer Properties Dialog Box How to PrintPrinter Setup From your software program, try this Click File PrintOr try this Select the appropriate page settings Setup TabCancel -Cancels your changes and closes the dialog box Printer Properties Dialog BoxAdvanced Tab Features TabCheck here to choose a Two-Sided printing method Check here to print multiple pages per sheet. ChooseHP DeskJet Toolbox Printer Services TabFor Windows 95, 98, and Windows NT Level tab…Beyond the Basics Getting the Right PaperPrinting on Different Types of Paper and Media X 11 in. or A4 Photo Paper Orientation Choose appropriate orientation Paper, GlossyPaper Type Choose appropriate HP Photo Paper type For best results use HP Photo PaperSlot. Push the envelope in until it stops Stack of envelopesSize of the envelope Print the envelopePaper Type Choose Plain Paper Print Quality Choose Normal Cards Paper from the in trayPrint the cards Pull out the in trayPaper Size Choose appropriate card size Paper Type Choose appropriate HP Greeting Card typeFor best results use HP Greeting Card Paper Align the card edges before inserting the cardsLabels Iron-on TransfersPaper Size Choose appropriate size Paper Type Choose HP Iron-On T-Shirt TransfersTransparencies Paper Type Choose transparency type Posters BannersPoster Printing Check this box and choose size 2x2, 3x3, or Paper Type Choose HP Banner Paper or Plain PaperBegin printing Manual Two-Sided Printing Book Binding Tablet BindingPaper Type Choose appropriate type HP print settings to choose Guidelines to rememberBeyond the Basics Print Cartridge Status Light flashes when one Using and Caring for Your Print CartridgesProblem with color print Cartridge Yellow indicator arrowConsider replacing the color Existing print cartridgeLow on ink Consider replacing the blackReplacing Print Cartridges Using and Caring for Your Print CartridgesTo replace a print cartridge Cradle latchRemove the protective vinyl tape ContactsStoring Print Cartridges When Do You Need to Clean? Cleaning Print CartridgesIf You See Missing Lines or Dots If You See Ink StreaksNozzle plate Clean Manually Cleaning the Print CartridgesManually Cleaning the Print Cartridge Cradle Cradle wallPrint a test page. From the HP Toolbox, click Print a Test Troubleshooting Tips Select Start Run Your printer software didn’t install properlyRemove HP DeskJet 950C Series software Program Manager, selectGetting Help When Things Go Wrong Control PanelClick the Device Manager tab Are secure Insert the Rear Access DoorTray Tray correctly Close the printer’s top coverWhy won’t it print? Open RunYou may be using a Setup Tab onEnable Hardware ECP to speed photo Click on the Configuration tabBe patient Flashing Data Flashing Be resetClose the top cover Light is flashing All of the lights are Printer may need toLeft Poster Printing on Rather than using plain paper Make sure that you are using mediaMedia Intended for HP DeskJet printers Wrong side of the media Down950C Series ProgramsYou may not have fully Go to the Setup tab in the printerEngaged the Photo Tray Slowly slide it toward the printer Far may crease your photo paperHP Customer Care Audio Tips U.S. Only HP Customer Care OnlineHP Customer Care User Forums HP Customer Care by EmailHP Customer Care Repair Printer SoftwareHP Customer Care by Phone After the Free Phone Support Period Extended Warranty OptionsUsing a Parallel Cable Setup InstructionsIf a New Hardware Found dialog box appears, click Cancel More About Your PrinterInstall USB software. a Click Next Using a USB Cable Requires WindowsInstall printer software. a Click Next Check Specify a Location, then click BrowseBlack Text Print Speed SpecificationsMedia Handling Language codesLegal Information Regulatory NoticesHewlett-Packard Company HP Year 2000 Warranty Limited Warranty StatementIndex Borders Normal mode 6 Maintenance Print cartridges 25 printerReplacement 27 status 25 status light 1 storing 29 using LabelsPrinter properties 6 problems installing 33 settings Printer Accessories iii, A-6buttonsProblems Banner printing ColorSetting up printer iii settings, see print settings setup ServicesSingle envelope slot 2 size Speed, printingPrinting in Windows AppendixWindows 3.1x Features Tab Windows 3.1x Setup TabUse the Services tab to perform routine printer maintenance Windows 3.1x Services TabWindows 3.1x Color Tab Check here to print in shades of gray Choose Manual, thenHow Do I? Windows 3.1x HP DeskJet 950C ToolboxSystem Requirements Minimum Printing MarginsPrinter Quick Start Posters and User’s Guides Supplies and AccessoriesPart Name Part Number Quick Start Language PosterPaper and Other Media Availability of special media varies by countryPaper Type/Description Part Number Ordering Information LAS ROZAS, Madrid Sweden BasicwegVenezuela 58 2 239-4244/4133 Palo Alto, CA 94304, U.S.AReduction and Elimination Environmental StatementRecycling Energy Consumption