HP 950C manual You may not have fully, Engaged the Photo Tray Slowly slide it toward the printer

Page 50

4Getting Help When Things Go Wrong

Is there a problem with your printout? continued

What is the problem?

Possible cause

To solve the problem…

Photos aren’t printing correctly when I use the Photo Tray.

You may not have fully

1

Push the Photo Tray Button down and

engaged the Photo Tray.

 

slowly slide it toward the printer.

 

2

Stop when you feel resistance. Pushing too

 

 

far may crease your photo paper.

 

 

You may not have inserted the

Insert the photo media glossy side down.

photo media correctly.

 

 

 

 

 

You may not have selected

1

Go to the Setup tab in the printer

the appropriate Paper Type

 

software. See “Setup Tab” on page 6.

or Paper Size.

2

Select HP Premium Plus Photo Paper,

 

 

Glossy as the Paper Type.

 

3

Select Photo 4 x 6 in., 102 x 152 mm (with

 

 

tear-off tab) as the Paper Size.

 

4

Click Apply, and then OK.

 

5

Print your document.

 

 

 

You may not have selected

1

Go to the Setup tab in the printer software.

Best print quality.

 

See “Setup Tab” on page 6.

 

2

Select Best print quality.

 

 

 

44

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Contents 950C Series English Acknowledgments Table of Contents Page Thank You For Buying an HP DeskJet Printer Special Features of Your HP DeskJet PrinterIntroduction Printer Literature about your printerGuide Finding More InformationFor Windows 3.1x Users Printing Basics Buttons and LightsOUT Tray Paper TraysTray Photo Tray load Printer Maintenance TipsPhoto Tray Photo paper hereHow to Print Finding the HP Printer Properties Dialog BoxOr try this Printer SetupFrom your software program, try this Click File Print Cancel -Cancels your changes and closes the dialog box Setup TabSelect the appropriate page settings Printer Properties Dialog BoxCheck here to choose a Two-Sided printing method Features TabAdvanced Tab Check here to print multiple pages per sheet. ChooseFor Windows 95, 98, and Windows NT Printer Services TabHP DeskJet Toolbox Level tab…Printing on Different Types of Paper and Media Beyond the BasicsGetting the Right Paper X 11 in. or A4 Photo Paper Paper Type Choose appropriate HP Photo Paper type Paper, GlossyOrientation Choose appropriate orientation For best results use HP Photo PaperSize of the envelope Stack of envelopesSlot. Push the envelope in until it stops Print the envelopePaper Type Choose Plain Paper Print Quality Choose Normal Print the cards Paper from the in trayCards Pull out the in trayFor best results use HP Greeting Card Paper Paper Type Choose appropriate HP Greeting Card typePaper Size Choose appropriate card size Align the card edges before inserting the cardsIron-on Transfers LabelsPaper Type Choose HP Iron-On T-Shirt Transfers Paper Size Choose appropriate sizeTransparencies Paper Type Choose transparency type Banners PostersPaper Type Choose HP Banner Paper or Plain Paper Poster Printing Check this box and choose size 2x2, 3x3, orManual Two-Sided Printing Book Binding Tablet Binding Begin printingHP print settings to choose Guidelines to remember Paper Type Choose appropriate typeBeyond the Basics Problem with color print Cartridge Using and Caring for Your Print CartridgesPrint Cartridge Status Light flashes when one Yellow indicator arrowLow on ink Existing print cartridgeConsider replacing the color Consider replacing the blackTo replace a print cartridge Using and Caring for Your Print CartridgesReplacing Print Cartridges Cradle latchContacts Remove the protective vinyl tapeStoring Print Cartridges If You See Missing Lines or Dots Cleaning Print CartridgesWhen Do You Need to Clean? If You See Ink StreaksManually Cleaning the Print Cartridges Nozzle plate CleanPrint a test page. From the HP Toolbox, click Print a Test Manually Cleaning the Print Cartridge CradleCradle wall Troubleshooting Tips Remove HP DeskJet 950C Series software Your printer software didn’t install properlySelect Start Run Program Manager, selectClick the Device Manager tab Getting Help When Things Go WrongControl Panel Tray Tray correctly Insert the Rear Access DoorAre secure Close the printer’s top coverWhy won’t it print? Run OpenEnable Hardware ECP to speed photo Setup Tab onYou may be using a Click on the Configuration tabClose the top cover Light is flashing Flashing Be resetBe patient Flashing Data All of the lights are Printer may need toLeft Poster Printing on Media Intended for HP DeskJet printers Make sure that you are using mediaRather than using plain paper Wrong side of the media DownPrograms 950C SeriesEngaged the Photo Tray Slowly slide it toward the printer Go to the Setup tab in the printerYou may not have fully Far may crease your photo paperHP Customer Care User Forums HP Customer Care OnlineHP Customer Care Audio Tips U.S. Only HP Customer Care by EmailPrinter Software HP Customer Care RepairHP Customer Care by Phone Extended Warranty Options After the Free Phone Support PeriodIf a New Hardware Found dialog box appears, click Cancel Setup InstructionsUsing a Parallel Cable More About Your PrinterInstall printer software. a Click Next Using a USB Cable Requires WindowsInstall USB software. a Click Next Check Specify a Location, then click BrowseSpecifications Black Text Print SpeedLanguage codes Media HandlingHewlett-Packard Company Legal InformationRegulatory Notices Limited Warranty Statement HP Year 2000 WarrantyIndex Replacement 27 status 25 status light 1 storing 29 using Maintenance Print cartridges 25 printerBorders Normal mode 6 LabelsProblems Banner printing Printer Accessories iii, A-6buttonsPrinter properties 6 problems installing 33 settings ColorSingle envelope slot 2 size ServicesSetting up printer iii settings, see print settings setup Speed, printingAppendix Printing in WindowsWindows 3.1x Setup Tab Windows 3.1x Features TabWindows 3.1x Color Tab Windows 3.1x Services TabUse the Services tab to perform routine printer maintenance Check here to print in shades of gray Choose Manual, thenWindows 3.1x HP DeskJet 950C Toolbox How Do I?Minimum Printing Margins System RequirementsPart Name Part Number Supplies and AccessoriesPrinter Quick Start Posters and User’s Guides Quick Start Language PosterPaper Type/Description Part Number Paper and Other MediaAvailability of special media varies by country Ordering Information Venezuela 58 2 239-4244/4133 BasicwegLAS ROZAS, Madrid Sweden Palo Alto, CA 94304, U.S.ARecycling Environmental StatementReduction and Elimination Energy Consumption