HP 950C manual Why won’t it print?

Page 43

Getting Help When Things Go Wrong

4

Why won’t it print? continued

 

What is the problem?

Possible cause

To solve the problem…

 

You may be out of ink.

1

Lift the printer cover and check the Print

A blank page came

 

 

Cartridge status icons to make sure you are

 

 

not out of ink. See “Print Cartridge Status”

out of the printer.

 

 

 

 

on page 25.

 

 

 

 

 

2

If you are out of ink, replace the print

 

 

 

cartridge. See “Replacing Print Cartridges”

 

 

 

on page 27.

 

 

3

Print your document again.

You may have forgotten to

Make sure you have removed the protective

remove the vinyl tape from

piece of vinyl tape on each of the print

the print cartridge.

cartridges. See “Replacing Print Cartridges”

 

on page 27.

 

 

 

You may be trying to print

1

Save the fax in a graphic format, such as

a fax.

 

TIFF.

 

2

Place it in a word processing document and

 

 

print it from there.

37

Image 43
Contents 950C Series English Acknowledgments Table of Contents Page Printer Literature about your printer Special Features of Your HP DeskJet PrinterIntroduction Thank You For Buying an HP DeskJet PrinterFor Windows 3.1x Users Finding More InformationGuide Buttons and Lights Printing BasicsTray Paper TraysOUT Tray Photo paper here Printer Maintenance TipsPhoto Tray Photo Tray loadFinding the HP Printer Properties Dialog Box How to PrintFrom your software program, try this Click File Print Printer SetupOr try this Printer Properties Dialog Box Setup TabSelect the appropriate page settings Cancel -Cancels your changes and closes the dialog boxCheck here to print multiple pages per sheet. Choose Features TabAdvanced Tab Check here to choose a Two-Sided printing methodLevel tab… Printer Services TabHP DeskJet Toolbox For Windows 95, 98, and Windows NTGetting the Right Paper Beyond the BasicsPrinting on Different Types of Paper and Media X 11 in. or A4 Photo Paper For best results use HP Photo Paper Paper, GlossyOrientation Choose appropriate orientation Paper Type Choose appropriate HP Photo Paper typePrint the envelope Stack of envelopesSlot. Push the envelope in until it stops Size of the envelopePaper Type Choose Plain Paper Print Quality Choose Normal Pull out the in tray Paper from the in trayCards Print the cardsAlign the card edges before inserting the cards Paper Type Choose appropriate HP Greeting Card typePaper Size Choose appropriate card size For best results use HP Greeting Card PaperLabels Iron-on TransfersPaper Size Choose appropriate size Paper Type Choose HP Iron-On T-Shirt TransfersTransparencies Paper Type Choose transparency type Posters BannersPoster Printing Check this box and choose size 2x2, 3x3, or Paper Type Choose HP Banner Paper or Plain PaperBegin printing Manual Two-Sided Printing Book Binding Tablet BindingPaper Type Choose appropriate type HP print settings to choose Guidelines to rememberBeyond the Basics Yellow indicator arrow Using and Caring for Your Print CartridgesPrint Cartridge Status Light flashes when one Problem with color print CartridgeConsider replacing the black Existing print cartridgeConsider replacing the color Low on inkCradle latch Using and Caring for Your Print CartridgesReplacing Print Cartridges To replace a print cartridgeRemove the protective vinyl tape ContactsStoring Print Cartridges If You See Ink Streaks Cleaning Print CartridgesWhen Do You Need to Clean? If You See Missing Lines or DotsNozzle plate Clean Manually Cleaning the Print CartridgesCradle wall Manually Cleaning the Print Cartridge CradlePrint a test page. From the HP Toolbox, click Print a Test Troubleshooting Tips Program Manager, select Your printer software didn’t install properlySelect Start Run Remove HP DeskJet 950C Series softwareControl Panel Getting Help When Things Go WrongClick the Device Manager tab Close the printer’s top cover Insert the Rear Access DoorAre secure Tray Tray correctlyWhy won’t it print? Open RunClick on the Configuration tab Setup Tab onYou may be using a Enable Hardware ECP to speed photoAll of the lights are Printer may need to Flashing Be resetBe patient Flashing Data Close the top cover Light is flashingLeft Poster Printing on Wrong side of the media Down Make sure that you are using mediaRather than using plain paper Media Intended for HP DeskJet printers950C Series ProgramsFar may crease your photo paper Go to the Setup tab in the printerYou may not have fully Engaged the Photo Tray Slowly slide it toward the printerHP Customer Care by Email HP Customer Care OnlineHP Customer Care Audio Tips U.S. Only HP Customer Care User ForumsHP Customer Care Repair Printer SoftwareHP Customer Care by Phone After the Free Phone Support Period Extended Warranty OptionsMore About Your Printer Setup InstructionsUsing a Parallel Cable If a New Hardware Found dialog box appears, click CancelCheck Specify a Location, then click Browse Using a USB Cable Requires WindowsInstall USB software. a Click Next Install printer software. a Click NextBlack Text Print Speed SpecificationsMedia Handling Language codesRegulatory Notices Legal InformationHewlett-Packard Company HP Year 2000 Warranty Limited Warranty StatementIndex Labels Maintenance Print cartridges 25 printerBorders Normal mode 6 Replacement 27 status 25 status light 1 storing 29 usingColor Printer Accessories iii, A-6buttonsPrinter properties 6 problems installing 33 settings Problems Banner printingSpeed, printing ServicesSetting up printer iii settings, see print settings setup Single envelope slot 2 sizePrinting in Windows AppendixWindows 3.1x Features Tab Windows 3.1x Setup TabCheck here to print in shades of gray Choose Manual, then Windows 3.1x Services TabUse the Services tab to perform routine printer maintenance Windows 3.1x Color TabHow Do I? Windows 3.1x HP DeskJet 950C ToolboxSystem Requirements Minimum Printing MarginsQuick Start Language Poster Supplies and AccessoriesPrinter Quick Start Posters and User’s Guides Part Name Part NumberAvailability of special media varies by country Paper and Other MediaPaper Type/Description Part Number Ordering Information Palo Alto, CA 94304, U.S.A BasicwegLAS ROZAS, Madrid Sweden Venezuela 58 2 239-4244/4133Energy Consumption Environmental StatementReduction and Elimination Recycling