HP 950C manual Be patient Flashing Data, Close the top cover Light is flashing, Flashing Be reset

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4Getting Help When Things Go Wrong

What do the flashing lights mean?

What is the problem?

Possible cause

To solve the problem…

The Power Light	is	Your printer may be receiving	Be patient.
flashing.		data.
The Resume Light	is	You may be out of paper.	1	Insert paper.
flashing.			2	Press the Resume Button .
		You may have a paper jam.	1	Pull the paper out of either the IN tray or
				the OUT tray.
			2	Press the Resume Button	on the front of
				the printer.
			3	If you were printing labels, make sure a
				label did not become unglued from the
				label sheet while going through the printer.
			4	If the paper jam has cleared, print your
				document again.
			5	If the paper jam hasn’t cleared, open the
				Rear Access Door by turning the knob
				(counter clockwise) and removing the door.
			6	Pull the jammed paper out of the printer,
				then replace the Rear Access Door.
		You may be printing a two-	1	Follow the on-screen directions for how to
		sided document by hand and		insert the paper.
		the first side has finished	2	Press the Resume Button .
		printing.
The Print Cartridge Status		The top cover may be open.	Close the top cover.
Light is flashing.
		There may be a problem with	See “Print Cartridge Status” on page 25.
		one of the print cartridges.
All of the lights are		The printer may need to	1	Press the Power Button	to turn the printer
flashing.		be reset.		off. Then press the Power Button again to
				turn the printer back on.
			2	If that doesn’t solve the problem, press the
				Power Button to turn the printer off.
			3	Unplug the printer.
			4	Plug the printer back in.
			5	Press the Power Button	to turn the printer
				on.

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Contents 950C Series English Acknowledgments Table of Contents Page Thank You For Buying an HP DeskJet Printer Special Features of Your HP DeskJet PrinterIntroduction Printer Literature about your printerFor Windows 3.1x Users Finding More InformationGuide Printing Basics Buttons and LightsTray Paper TraysOUT Tray Photo Tray load Printer Maintenance TipsPhoto Tray Photo paper hereHow to Print Finding the HP Printer Properties Dialog BoxFrom your software program, try this Click File Print Printer SetupOr try this Cancel -Cancels your changes and closes the dialog box Setup TabSelect the appropriate page settings Printer Properties Dialog BoxCheck here to choose a Two-Sided printing method Features TabAdvanced Tab Check here to print multiple pages per sheet. ChooseFor Windows 95, 98, and Windows NT Printer Services TabHP DeskJet Toolbox Level tab…Getting the Right Paper Beyond the BasicsPrinting on Different Types of Paper and Media X 11 in. or A4 Photo Paper Paper Type Choose appropriate HP Photo Paper type Paper, GlossyOrientation Choose appropriate orientation For best results use HP Photo PaperSize of the envelope Stack of envelopesSlot. Push the envelope in until it stops Print the envelopePaper Type Choose Plain Paper Print Quality Choose Normal Print the cards Paper from the in trayCards Pull out the in trayFor best results use HP Greeting Card Paper Paper Type Choose appropriate HP Greeting Card typePaper Size Choose appropriate card size Align the card edges before inserting the cardsIron-on Transfers LabelsPaper Type Choose HP Iron-On T-Shirt Transfers Paper Size Choose appropriate sizeTransparencies Paper Type Choose transparency type Banners PostersPaper Type Choose HP Banner Paper or Plain Paper Poster Printing Check this box and choose size 2x2, 3x3, orManual Two-Sided Printing Book Binding Tablet Binding Begin printingHP print settings to choose Guidelines to remember Paper Type Choose appropriate typeBeyond the Basics Problem with color print Cartridge Using and Caring for Your Print CartridgesPrint Cartridge Status Light flashes when one Yellow indicator arrowLow on ink Existing print cartridgeConsider replacing the color Consider replacing the blackTo replace a print cartridge Using and Caring for Your Print CartridgesReplacing Print Cartridges Cradle latchContacts Remove the protective vinyl tapeStoring Print Cartridges If You See Missing Lines or Dots Cleaning Print CartridgesWhen Do You Need to Clean? If You See Ink StreaksManually Cleaning the Print Cartridges Nozzle plate CleanCradle wall Manually Cleaning the Print Cartridge CradlePrint a test page. From the HP Toolbox, click Print a Test Troubleshooting Tips Remove HP DeskJet 950C Series software Your printer software didn’t install properlySelect Start Run Program Manager, selectControl Panel Getting Help When Things Go WrongClick the Device Manager tab Tray Tray correctly Insert the Rear Access DoorAre secure Close the printer’s top coverWhy won’t it print? Run OpenEnable Hardware ECP to speed photo Setup Tab onYou may be using a Click on the Configuration tabClose the top cover Light is flashing Flashing Be resetBe patient Flashing Data All of the lights are Printer may need toLeft Poster Printing on Media Intended for HP DeskJet printers Make sure that you are using mediaRather than using plain paper Wrong side of the media DownPrograms 950C SeriesEngaged the Photo Tray Slowly slide it toward the printer Go to the Setup tab in the printerYou may not have fully Far may crease your photo paperHP Customer Care User Forums HP Customer Care OnlineHP Customer Care Audio Tips U.S. Only HP Customer Care by EmailPrinter Software HP Customer Care RepairHP Customer Care by Phone Extended Warranty Options After the Free Phone Support PeriodIf a New Hardware Found dialog box appears, click Cancel Setup InstructionsUsing a Parallel Cable More About Your PrinterInstall printer software. a Click Next Using a USB Cable Requires WindowsInstall USB software. a Click Next Check Specify a Location, then click BrowseSpecifications Black Text Print SpeedLanguage codes Media HandlingRegulatory Notices Legal InformationHewlett-Packard Company Limited Warranty Statement HP Year 2000 WarrantyIndex Replacement 27 status 25 status light 1 storing 29 using Maintenance Print cartridges 25 printerBorders Normal mode 6 LabelsProblems Banner printing Printer Accessories iii, A-6buttonsPrinter properties 6 problems installing 33 settings ColorSingle envelope slot 2 size ServicesSetting up printer iii settings, see print settings setup Speed, printingAppendix Printing in WindowsWindows 3.1x Setup Tab Windows 3.1x Features TabWindows 3.1x Color Tab Windows 3.1x Services TabUse the Services tab to perform routine printer maintenance Check here to print in shades of gray Choose Manual, thenWindows 3.1x HP DeskJet 950C Toolbox How Do I?Minimum Printing Margins System RequirementsPart Name Part Number Supplies and AccessoriesPrinter Quick Start Posters and User’s Guides Quick Start Language PosterAvailability of special media varies by country Paper and Other MediaPaper Type/Description Part Number Ordering Information Venezuela 58 2 239-4244/4133 BasicwegLAS ROZAS, Madrid Sweden Palo Alto, CA 94304, U.S.ARecycling Environmental StatementReduction and Elimination Energy Consumption