HP 6980 manual State of the Activity light, Cannot open the printers embedded web server EWS

Page 104

Chapter 11

(continued)

State of the Link light Task

Off	Verify the following:
	● The Ethernet cable is securely connected to the printer.
	●	The network hub, switch, or router is on and working
		properly.
	●	The printer is connected to the network.

Activity light

Follow these steps if the Link light is on, but the printer does not print:

1.Wait until the printer is idle.

2.Try to reprint the document.

3.Look at the Activity light on the back of the printer.

State of the Activity light

Flashing

Off

Task

The Ethernet connection is operating correctly. Try these solutions again.

Verify the following:

–The printer is selected in the application from which you are trying to print.

–The computer is connected to the network.

–A personal software firewall might block communication between the printer and the computer. Follow these steps.

Cannot open the printer's embedded web server (EWS)

Verify the following:

●You are not using a phone cord to connect the printer to the network

●The Ethernet cable is securely connected to the printer

●The network hub, switch, or router is on and working properly

●The computer that you are using is connected to the network

102	HP Deskjet 6980 series

Image 104

Contents Users guide Hewlett-Packard Company notices AcknowledgementsContents Ethernet problems 137 Welcome Special features Printer features Get startedOptional accessories Power button and light Buttons and lightsPrint Cancel button Quiet mode buttonResume button Print Cartridge Status lightsTray Paper traysPictBridge lights Out tray Printed pages are deposited in the Out trayPhoto/envelope feeder Envelopes PhotosPostcards Replace print cartridges Print cartridgesUse print cartridges Ink-backup mode Ink-backup mode outputInstalled print cartridge Exit ink-backup modeAutomatic paper-type sensor To change a USB connection to a wireless connection Connect to the printerWireless networking Wireless networking basicsWi-Fi 802.11g and 802.11b To change a USB connection to an Ethernet connectionWireless network examples Adapters and access pointsAccess points Infrastructure mode What you need for a wireless infrastructure networkAd hoc mode Communication modesSwitch between 802.11b and 802.11g Wireless network settingsWireless profiles Wireless securityWireless network examples PrintingAd hoc networks Infrastructure networksExample Wireless profilesMixed wired and wireless networks Wireless network location Network name SsidProfile Atwork AthomeLaptop is reconfigured for network1 Printer is configured for network1Laptop is configured for network2 Add security to the network Wireless securityAd hoc networks wireless direct-connect Authentication and encryption Authentication DefinitionTypes of authentication Authentication typeTypes of encryption Encryption typeWi-Fi Protected Access WPA Wired equivalent privacy WEP WEP is a network featureWEP keys To add WEP encryptionOpen system SecureEasySetup buttonConfigure the printer for an open system Wireless Status light State of the Wireless Status light Printer statusWireless radio Report Page buttonNetwork light Status of the icon Status of the printer network connectionHow the wireless radio works Wireless Status lightDisable and enable the wireless radio Disable the wireless radioPrint an HP Report HP ReportTurn radio off Select the language Understand the HP ReportGeneral information MeaningWireless DNS ServerEmbedded Web server EWS MiscellaneousConfigure Bluetooth settings on a network printer Open the embedded Web serverReset the printer to the factory default settings ParameterDefault setting Networking glossaryOption NumbersUsers guide Chapter Users guide Wired Ethernet networking Hardware Hubs, switches, and routers Ethernet basicsCables Network communicationWhat you need for a wired network IP addressInternet connections RendezvousEthernet network examples DSL or cable Internet connection without a gatewayEthernet network without an Internet connection Install the printer on an Ethernet networkConnect the printer to an Ethernet network State of the Link Task Light Go to step Install the printer softwarePrevious installations Software installation Ethernet lightsLink light State of the Link light State of the printerBluetooth wireless printing State of the Activity State of the printer lightConfigure Bluetooth settings If the Bluetooth device requires the address of the printerIf the Bluetooth device displays the name of the printer Click Bluetooth SettingsIf your printer is connected to a network Option Description Print photos Print borderless photosGuidelines Prepare to printQuality Best or Maximum dpi PrintSource Upper tray Print photos with a border HP Real Life technologies Open HP Real Life technologies Install the photo print cartridgePhoto print cartridge Maximum dpi Color optionsAdvanced color management Gray photo print cartridgePrint black-and-white photos Store and handle photo paperSave money when printing photos HandlingPrint photos from a digital CameraUse a PictBridge camera PictBridge printingConnection light Error light Display Use a Bluetooth camera phonePrint photos from a Bluetooth camera Print other documents MailLetters Documents Envelopes Quality Normal or Best BrochuresPrint borderless brochures Greeting cards Print brochures with bordersPostcards Transparencies Quality Normal, Best, or Maximum dpiLabels Paper Size A4 or US LetterIndex cards and other small media Source Upper tray Paper Type Automatic or Plain paperIron-on transfers Banners CD/DVD tattoos Paper Type HP CD/DVD Tattoo Source Upper tray Printing tips General everyday printingPresentation printing Select a print qualitySet the page order Print collated copiesPrint multiple pages on a single sheet of paper Select the Copies and Pages paneSelect a paper type Select a paper sourceUse the automatic paper-type sensor Select a specific paper typeAutomatic two-sided printing Resize a document Print settings Setup dialog boxPrinter software Print dialog boxSet a default printer Manage the printer Mac OS X 10.3 and laterManage the printer Mac OS X Add a printerView and change the status of a print job Mac OS X Click Add PrinterUsers guide Maintenance Install print cartridgesPrint cartridge combinations Selection numbersInk-backup mode Installation instructionsRemove plastic tape Align the print cartridges Set the auto-off featureSelect Power Management Automatically clean print cartridges Calibrate colorPrint a test View estimated ink levelsManually clean print cartridges Gather cleaning suppliesMaintain the printer body Remove ink from your skin and clothingPrepare to clean Cleaning instructionsMaintain print cartridges Store print cartridgesHP Printer Utility Open the HP Printer Utility HP Printer Utility panesMac OS X 10.3 and later Mac OS XTroubleshooting Ethernet problemsPrinter does not print State of the Link light TaskState of the Activity light Cannot open the printers embedded web server EWSState of the Wireless Status light Task Wireless communication problemsCheck the Wireless Status light Wireless Status light is on State of the Wireless Status lightPrinter has the wrong network settings Printer communication modeProblem SolutionWireless access point filters MAC addresses WPAPrinter does not print Verify the followingCheck the printer lights Check the printer cable connectionIf the printer still does not print Paper jamCheck the print queue Paper problems Accessories?Printer does not feed paper Printer ejects paperPrinter prints on multiple sheets at once Paper mismatchPrinter is stalled Print cartridge problems Incorrect print cartridgePrint cartridge is in the wrong slot message Print cartridge problem messagePrinting in ink-backup mode message Check the printer settings Photos do not print correctlyReload the paper tray Colors are tinted or incorrectPart of the photo is faded Part of the photo is fadedFading occurs on the edges of a photo Fading occurs near the edges of a photoPictBridge lights are flashing State of the lights PictBridge problemsImages in a connected digital camera do not print Bluetooth printing problems Banners do not print correctly Print quality is poorToo much or too little ink appears on Print is fadedBlank pages print Too much or too little ink appears on Problems with borderless documentsDocument is misprinted Streaks appear in a light portion of a photo Image is printed at an angleFading occurs on the edges of a printout Ink smearsPhoto has unwanted border Photo has an unwanted border For most paper typesError messages Problem with the print cartridge messageFor photo paper with a tear-off tab Out of paper messagePrinter lights are on or flashing Out-of-paper messageIf the status light is on and flashing Print Cartridge Status light is on or flashingIf the status light is on and not flashing Document prints slowly If you continue to have problems HP support processAccessories Automatic Two-Sided Printing Accessory duplexerInstall the duplexer Automatic two-sided printingAutomatic two-sided printing problems Option for two-sided printing cannot be selected Automatic Two-Sided Printing Accessory specifications Install the 250-Sheet Plain Paper Tray Accessory Sheet Plain Paper TraySet the paper size Load the 250-Sheet Plain Paper Tray AccessoryTwo parts Users guide 135 Use the 250-Sheet Plain Paper Tray Accessory Load paperAuto Two-Sided Print Accessory with Small Paper Tray Sheet Plain Paper Tray Accessory specificationsDimensions WeightPrint two-sided documents automatically Print postcards Slide the paper-width guide to the leftSource Rear tray Print small photos Configure the printer to feed paper from the accessoryConfigure the printer to feed paper from the In tray Print envelopes Users guide 143 Source Rear tray Paper Type Plain paper Paper size is not supported by the duplexer Duplexing specifications Small paper tray specificationsUsers guide 147 Accessories SuppliesPaper USB cablesSpecifications Printer specificationsEnvironmental information Environmental statementReduction and elimination RecyclingPrint cartridge recovery Users guide 151152

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