HP 6980 manual Wireless access point filters MAC addresses, Wpa

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Chapter 11

Reduce interference in a wireless network

The following tips will help reduce the chances for interference in a wireless network:

●Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones, as these objects can disrupt radio signals.

●Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength.

●For an infrastructure network, position the WAP in a central location in line of sight with the wireless devices on the network.

●Keep all wireless devices on the network within range of one another.

A personal software firewall is blocking communication between the printer and the computer

The personal software firewall is a security program that protects a computer from intrusion. However, the personal firewall might block communication between the computer and the printer.

If you cannot communicate with the printer, try disabling the personal firewall. If you are still unable to communicate with the printer, then re-enable the firewall.

If disabling the firewall allows you to communicate with the printer, you might want to assign the printer a static IP address and then re-enable the firewall. To assign the printer a static IP address, see the network guide that came with the printer.

The wireless access point filters MAC addresses

MAC filtering is a security feature in which a Wireless Access Point (WAP) is configured with a list of MAC addresses (also called "hardware addresses") of devices that are allowed to gain access to the network through the WAP.

If the WAP does not have the hardware address of a device attempting to access the network, the WAP denies the device access to the network.

If the WAP filters MAC addresses, then the printer's MAC address must be added to the WAP's list of accepted MAC addresses.

1.Print an HP Report page.

2.Find the printer's hardware address on the HP Report page.

3.Open the WAP's configuration utility, then add the printer's hardware address to the list of accepted MAC addresses.

Printer has the wrong network settings

If one of these network settings in the printer is incorrect, you will not be able to communicate with the printer:

●Communication mode

●Network Name (SSID)

●Channel (Ad hoc networks only)

●Authentication Type

●Encryption

●WPA

Follow these steps to correct the printer's network settings:

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HP Deskjet 6980 series

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Contents Users guide Hewlett-Packard Company notices AcknowledgementsContents Ethernet problems 137 Welcome Special features Printer features Get startedOptional accessories Power button and light Buttons and lightsPrint Cancel button Quiet mode buttonResume button Print Cartridge Status lightsPaper trays PictBridge lightsTray Out tray Printed pages are deposited in the Out trayPhoto/envelope feeder Envelopes PhotosPostcards Print cartridges Use print cartridgesReplace print cartridges Ink-backup mode Ink-backup mode outputInstalled print cartridge Exit ink-backup modeAutomatic paper-type sensor To change a USB connection to a wireless connection Connect to the printerWireless networking Wireless networking basicsWi-Fi 802.11g and 802.11b To change a USB connection to an Ethernet connectionAdapters and access points Access pointsWireless network examples Infrastructure mode What you need for a wireless infrastructure networkAd hoc mode Communication modesSwitch between 802.11b and 802.11g Wireless network settingsWireless profiles Wireless securityWireless network examples PrintingAd hoc networks Infrastructure networksWireless profiles Mixed wired and wireless networksExample Wireless network location Network name SsidProfile Atwork AthomePrinter is configured for network1 Laptop is configured for network2Laptop is reconfigured for network1 Wireless security Ad hoc networks wireless direct-connectAdd security to the network Authentication and encryption Authentication DefinitionTypes of authentication Authentication typeTypes of encryption Encryption typeWi-Fi Protected Access WPA Wired equivalent privacy WEP WEP is a network featureWEP keys To add WEP encryptionSecureEasySetup button Configure the printer for an open systemOpen system Wireless Status light State of the Wireless Status light Printer statusWireless radio Report Page buttonNetwork light Status of the icon Status of the printer network connectionHow the wireless radio works Wireless Status lightDisable and enable the wireless radio Disable the wireless radioHP Report Turn radio offPrint an HP Report Select the language Understand the HP ReportGeneral information MeaningWireless DNS ServerEmbedded Web server EWS MiscellaneousConfigure Bluetooth settings on a network printer Open the embedded Web serverReset the printer to the factory default settings ParameterDefault setting Networking glossaryOption NumbersUsers guide Chapter Users guide Wired Ethernet networking Hardware Hubs, switches, and routers Ethernet basicsCables Network communicationWhat you need for a wired network IP addressInternet connections RendezvousEthernet network examples DSL or cable Internet connection without a gatewayInstall the printer on an Ethernet network Connect the printer to an Ethernet networkEthernet network without an Internet connection Install the printer software Previous installationsState of the Link Task Light Go to step Software installation Ethernet lightsLink light State of the Link light State of the printerBluetooth wireless printing State of the Activity State of the printer lightConfigure Bluetooth settings If the Bluetooth device requires the address of the printerIf the Bluetooth device displays the name of the printer Click Bluetooth SettingsIf your printer is connected to a network Option Description Print photos Print borderless photosGuidelines Prepare to printPrint Source Upper trayQuality Best or Maximum dpi Print photos with a border HP Real Life technologies Install the photo print cartridge Photo print cartridgeOpen HP Real Life technologies Maximum dpi Color optionsAdvanced color management Gray photo print cartridgePrint black-and-white photos Store and handle photo paperSave money when printing photos HandlingPrint photos from a digital CameraUse a PictBridge camera PictBridge printingConnection light Error light Use a Bluetooth camera phone Print photos from a Bluetooth cameraDisplay Print other documents MailLetters Documents Envelopes Brochures Print borderless brochuresQuality Normal or Best Greeting cards Print brochures with bordersPostcards Transparencies Quality Normal, Best, or Maximum dpiLabels Paper Size A4 or US LetterIndex cards and other small media Source Upper tray Paper Type Automatic or Plain paperIron-on transfers Banners CD/DVD tattoos Paper Type HP CD/DVD Tattoo Source Upper tray Printing tips General everyday printingPresentation printing Select a print qualitySet the page order Print collated copiesPrint multiple pages on a single sheet of paper Select the Copies and Pages paneSelect a paper type Select a paper sourceUse the automatic paper-type sensor Select a specific paper typeAutomatic two-sided printing Resize a document Print settings Setup dialog boxPrinter software Print dialog boxSet a default printer Manage the printer Mac OS X 10.3 and laterManage the printer Mac OS X Add a printerView and change the status of a print job Mac OS X Click Add PrinterUsers guide Maintenance Install print cartridgesPrint cartridge combinations Selection numbersInk-backup mode Installation instructionsRemove plastic tape Set the auto-off feature Select Power ManagementAlign the print cartridges Automatically clean print cartridges Calibrate colorPrint a test View estimated ink levelsManually clean print cartridges Gather cleaning suppliesMaintain the printer body Remove ink from your skin and clothingPrepare to clean Cleaning instructionsMaintain print cartridges Store print cartridgesHP Printer Utility Open the HP Printer Utility HP Printer Utility panesMac OS X 10.3 and later Mac OS XTroubleshooting Ethernet problemsPrinter does not print State of the Link light TaskState of the Activity light Cannot open the printers embedded web server EWSWireless communication problems Check the Wireless Status lightState of the Wireless Status light Task Wireless Status light is on State of the Wireless Status lightPrinter has the wrong network settings Printer communication modeProblem SolutionWireless access point filters MAC addresses WPAPrinter does not print Verify the followingCheck the printer lights Check the printer cable connectionPaper jam Check the print queueIf the printer still does not print Paper problems Accessories?Printer does not feed paper Printer ejects paperPaper mismatch Printer is stalledPrinter prints on multiple sheets at once Print cartridge problems Incorrect print cartridgePrint cartridge problem message Printing in ink-backup mode messagePrint cartridge is in the wrong slot message Check the printer settings Photos do not print correctlyReload the paper tray Colors are tinted or incorrectPart of the photo is faded Part of the photo is fadedFading occurs on the edges of a photo Fading occurs near the edges of a photoPictBridge problems Images in a connected digital camera do not printPictBridge lights are flashing State of the lights Bluetooth printing problems Banners do not print correctly Print quality is poorPrint is faded Blank pages printToo much or too little ink appears on Problems with borderless documents Document is misprintedToo much or too little ink appears on Streaks appear in a light portion of a photo Image is printed at an angleInk smears Photo has unwanted borderFading occurs on the edges of a printout Photo has an unwanted border For most paper typesError messages Problem with the print cartridge messageFor photo paper with a tear-off tab Out of paper messagePrinter lights are on or flashing Out-of-paper messagePrint Cartridge Status light is on or flashing If the status light is on and not flashingIf the status light is on and flashing Document prints slowly If you continue to have problems HP support processAccessories Automatic Two-Sided Printing Accessory duplexerInstall the duplexer Automatic two-sided printingAutomatic two-sided printing problems Option for two-sided printing cannot be selected Automatic Two-Sided Printing Accessory specifications Install the 250-Sheet Plain Paper Tray Accessory Sheet Plain Paper TrayLoad the 250-Sheet Plain Paper Tray Accessory Two partsSet the paper size Users guide 135 Use the 250-Sheet Plain Paper Tray Accessory Load paperAuto Two-Sided Print Accessory with Small Paper Tray Sheet Plain Paper Tray Accessory specificationsDimensions WeightPrint two-sided documents automatically Print postcards Slide the paper-width guide to the leftSource Rear tray Configure the printer to feed paper from the accessory Configure the printer to feed paper from the In trayPrint small photos Print envelopes Users guide 143 Source Rear tray Paper Type Plain paper Paper size is not supported by the duplexer Duplexing specifications Small paper tray specificationsUsers guide 147 Accessories SuppliesPaper USB cablesSpecifications Printer specificationsEnvironmental information Environmental statementReduction and elimination RecyclingPrint cartridge recovery Users guide 151152
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