Chapter 11
(continued)
State of the Wireless Status light | Task |
|
|
Off | Verify the following: |
| ● An Ethernet cable is not connected to |
| the printer. Connecting an Ethernet |
| cable to the printer automatically |
| turns off the wireless radio. Unplug |
| the cable. |
| ● The printer is plugged in. |
|
|
Wireless Status light is on
If the Wireless Status light is on, try reprinting the document, then look at the printer's wireless communications light:
State of the Wireless Status light
Flashes
Does not flash
Task
The printer's wireless communications feature is operating correctly. Try these solutions, again.
The wireless radio is functioning but the printer and the computer cannot communicate.
●The printer's network settings do not match the settings for the network. Follow these steps.
●The computer might be set to the wrong wireless profile. Follow these steps.
●A personal software firewall might block communication between the printer and the computer. Follow these steps.
Printer's network settings do not match the settings for the network
The printer's network settings must match those of the network.
104 | HP Deskjet 6980 series |