HP 6980 manual PictBridge problems, Images in a connected digital camera do not print

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If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo, try the following solutions:

If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo, install a photo print cartridge and a tri-color print cartridge in the printer.

PictBridge problems

Images in a connected digital camera do not print

There are several reasons why images in a connected digital camera do not print:

●The digital camera is not PictBridge-compatible.

●The digital camera is not in PictBridge mode.

●The images are not in a supported format.

●You did not select any photos on the camera for printing.

Check the documentation that came with the camera to ensure it supports PictBridge.

If the camera does support PictBridge, make sure the camera is set to PictBridge mode. For instructions on setting the camera to PictBridge mode, see the documentation that came with the camera.

Verify that the digital camera is saving photos in a file format that the PictBridge transfer feature supports:

●EXIF/JPEG

●JPEG

Before you connect the digital camera to the front USB port on the printer, select some photos on the camera for printing.

PictBridge lights are flashing

State of the lights

Connection light and the Error light are flashing

Connection light is on and the Error light is flashing

Task

The printer has lost connection with the camera while printing.

Check the USB connection.

The camera has lost power.

Replace the camera batteries or connect it to a power supply.

User's guide

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Image 117

Contents Users guide Acknowledgements Hewlett-Packard Company noticesContents Ethernet problems 137 Welcome Special features Get started Printer featuresOptional accessories Buttons and lights Power button and lightQuiet mode button Print Cancel buttonResume button Print Cartridge Status lightsPaper trays PictBridge lightsTray Printed pages are deposited in the Out tray Out trayPhoto/envelope feeder Photos EnvelopesPostcards Print cartridges Use print cartridgesReplace print cartridges Ink-backup mode output Ink-backup modeInstalled print cartridge Exit ink-backup modeAutomatic paper-type sensor Connect to the printer To change a USB connection to a wireless connectionWireless networking basics Wireless networkingWi-Fi 802.11g and 802.11b To change a USB connection to an Ethernet connectionAdapters and access points Access pointsWireless network examples What you need for a wireless infrastructure network Infrastructure modeAd hoc mode Communication modesWireless network settings Switch between 802.11b and 802.11gWireless profiles Wireless securityPrinting Wireless network examplesAd hoc networks Infrastructure networksWireless profiles Mixed wired and wireless networksExample Network name Ssid Wireless network locationProfile Atwork AthomePrinter is configured for network1 Laptop is configured for network2Laptop is reconfigured for network1 Wireless security Ad hoc networks wireless direct-connectAdd security to the network Authentication Definition Authentication and encryptionTypes of authentication Authentication typeEncryption type Types of encryptionWi-Fi Protected Access WPA WEP is a network feature Wired equivalent privacy WEPWEP keys To add WEP encryptionSecureEasySetup button Configure the printer for an open systemOpen system State of the Wireless Status light Printer status Wireless Status lightReport Page button Wireless radioNetwork light Status of the icon Status of the printer network connectionWireless Status light How the wireless radio worksDisable and enable the wireless radio Disable the wireless radioHP Report Turn radio offPrint an HP Report Understand the HP Report Select the languageGeneral information MeaningDNS Server WirelessMiscellaneous Embedded Web server EWSOpen the embedded Web server Configure Bluetooth settings on a network printerParameter Reset the printer to the factory default settingsNetworking glossary Default settingOption NumbersUsers guide Chapter Users guide Wired Ethernet networking Ethernet basics Hardware Hubs, switches, and routersCables Network communicationIP address What you need for a wired networkInternet connections RendezvousDSL or cable Internet connection without a gateway Ethernet network examplesInstall the printer on an Ethernet network Connect the printer to an Ethernet networkEthernet network without an Internet connection Install the printer software Previous installationsState of the Link Task Light Go to step Ethernet lights Software installationLink light State of the Link light State of the printerState of the Activity State of the printer light Bluetooth wireless printingIf the Bluetooth device requires the address of the printer Configure Bluetooth settingsIf the Bluetooth device displays the name of the printer Click Bluetooth SettingsIf your printer is connected to a network Option Description Print borderless photos Print photosGuidelines Prepare to printPrint Source Upper trayQuality Best or Maximum dpi Print photos with a border HP Real Life technologies Install the photo print cartridge Photo print cartridgeOpen HP Real Life technologies Color options Maximum dpiGray photo print cartridge Advanced color managementStore and handle photo paper Print black-and-white photosHandling Save money when printing photosCamera Print photos from a digitalUse a PictBridge camera PictBridge printingConnection light Error light Use a Bluetooth camera phone Print photos from a Bluetooth cameraDisplay Mail Print other documentsLetters Documents Envelopes Brochures Print borderless brochuresQuality Normal or Best Print brochures with borders Greeting cardsPostcards Quality Normal, Best, or Maximum dpi TransparenciesPaper Size A4 or US Letter LabelsSource Upper tray Paper Type Automatic or Plain paper Index cards and other small mediaIron-on transfers Banners CD/DVD tattoos Paper Type HP CD/DVD Tattoo Source Upper tray General everyday printing Printing tipsPresentation printing Select a print qualityPrint collated copies Set the page orderPrint multiple pages on a single sheet of paper Select the Copies and Pages paneSelect a paper source Select a paper typeUse the automatic paper-type sensor Select a specific paper typeAutomatic two-sided printing Resize a document Setup dialog box Print settingsPrinter software Print dialog boxManage the printer Mac OS X 10.3 and later Set a default printerManage the printer Mac OS X Add a printerClick Add Printer View and change the status of a print job Mac OS XUsers guide Install print cartridges MaintenancePrint cartridge combinations Selection numbersInstallation instructions Ink-backup modeRemove plastic tape Set the auto-off feature Select Power ManagementAlign the print cartridges Calibrate color Automatically clean print cartridgesPrint a test View estimated ink levelsGather cleaning supplies Manually clean print cartridgesMaintain the printer body Remove ink from your skin and clothingCleaning instructions Prepare to cleanMaintain print cartridges Store print cartridgesHP Printer Utility HP Printer Utility panes Open the HP Printer UtilityMac OS X 10.3 and later Mac OS XEthernet problems TroubleshootingPrinter does not print State of the Link light TaskCannot open the printers embedded web server EWS State of the Activity lightWireless communication problems Check the Wireless Status lightState of the Wireless Status light Task State of the Wireless Status light Wireless Status light is onPrinter communication mode Printer has the wrong network settingsProblem SolutionWPA Wireless access point filters MAC addressesVerify the following Printer does not printCheck the printer lights Check the printer cable connectionPaper jam Check the print queueIf the printer still does not print Accessories? Paper problemsPrinter does not feed paper Printer ejects paperPaper mismatch Printer is stalledPrinter prints on multiple sheets at once Incorrect print cartridge Print cartridge problemsPrint cartridge problem message Printing in ink-backup mode messagePrint cartridge is in the wrong slot message Photos do not print correctly Check the printer settingsReload the paper tray Colors are tinted or incorrectPart of the photo is faded Part of the photo is fadedFading occurs on the edges of a photo Fading occurs near the edges of a photoPictBridge problems Images in a connected digital camera do not printPictBridge lights are flashing State of the lights Bluetooth printing problems Print quality is poor Banners do not print correctlyPrint is faded Blank pages printToo much or too little ink appears on Problems with borderless documents Document is misprintedToo much or too little ink appears on Image is printed at an angle Streaks appear in a light portion of a photoInk smears Photo has unwanted borderFading occurs on the edges of a printout For most paper types Photo has an unwanted borderProblem with the print cartridge message Error messagesFor photo paper with a tear-off tab Out of paper messageOut-of-paper message Printer lights are on or flashingPrint Cartridge Status light is on or flashing If the status light is on and not flashingIf the status light is on and flashing Document prints slowly HP support process If you continue to have problemsAutomatic Two-Sided Printing Accessory duplexer AccessoriesAutomatic two-sided printing Install the duplexerAutomatic two-sided printing problems Option for two-sided printing cannot be selected Automatic Two-Sided Printing Accessory specifications Sheet Plain Paper Tray Install the 250-Sheet Plain Paper Tray AccessoryLoad the 250-Sheet Plain Paper Tray Accessory Two partsSet the paper size Users guide 135 Load paper Use the 250-Sheet Plain Paper Tray AccessorySheet Plain Paper Tray Accessory specifications Auto Two-Sided Print Accessory with Small Paper TrayDimensions WeightPrint two-sided documents automatically Slide the paper-width guide to the left Print postcardsSource Rear tray Configure the printer to feed paper from the accessory Configure the printer to feed paper from the In trayPrint small photos Print envelopes Users guide 143 Source Rear tray Paper Type Plain paper Paper size is not supported by the duplexer Small paper tray specifications Duplexing specificationsUsers guide 147 Supplies AccessoriesPaper USB cablesPrinter specifications SpecificationsEnvironmental statement Environmental informationReduction and elimination RecyclingUsers guide 151 Print cartridge recovery152

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