HP 6980 manual Paper problems, Accessories?, Printer does not feed paper, Printer ejects paper

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6.If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover.

Caution Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front.

7.Turn on the printer, and then press the Resume button.

8.Reprint the document.

Note If paper jams occur frequently, try using a heavier paper. See the reference guide for paper weight specifications.

Accessories?

If the Two-Sided Printing Accessory is attached to the printer, follow these steps to clear a paper jam from the Two-Sided Printing Accessory.

If the Auto Two-Sided Print Accessory with Small Paper Tray is attached to the printer, follow these steps to clear a paper jam Auto Two-Sided Print Accessory with Small Paper Tray.

Paper problems

Printer does not feed paper

Try one or more of the following solutions:

●Reduce the number of sheets in the In tray.

●Remove the paper from the In tray, and then reload it.

●Use a different type of paper.

Printer ejects paper

If the printer ejects the paper, try one of the following solutions:

●Move the printer away from direct sunlight. The printer might have been placed in direct sunlight, which can affect the Automatic Paper-Type Sensor.

●Select a paper type other than Automatic.

●If you are performing a color calibration, install both the tri-color and the photo print cartridges.

●If you are printing a borderless document and the Resume and Print Cartridge Status lights are flashing, follow the borderless printing guidelines.

●Verify that the protective piece of plastic tape has been removed from the print cartridges.

●If you are printing a borderless document and the Resume light and a Print Cartridge Status light are flashing, you might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed.

User's guide

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Contents Users guide Acknowledgements Hewlett-Packard Company noticesContents Ethernet problems 137 Welcome Special features Get started Printer featuresOptional accessories Buttons and lights Power button and lightPrint Cartridge Status lights Print Cancel buttonQuiet mode button Resume buttonPaper trays PictBridge lightsTray Printed pages are deposited in the Out tray Out trayPhoto/envelope feeder Photos EnvelopesPostcards Print cartridges Use print cartridgesReplace print cartridges Exit ink-backup mode Ink-backup modeInk-backup mode output Installed print cartridgeAutomatic paper-type sensor Connect to the printer To change a USB connection to a wireless connectionTo change a USB connection to an Ethernet connection Wireless networkingWireless networking basics Wi-Fi 802.11g and 802.11bAdapters and access points Access pointsWireless network examples Communication modes Infrastructure modeWhat you need for a wireless infrastructure network Ad hoc modeWireless security Switch between 802.11b and 802.11gWireless network settings Wireless profilesInfrastructure networks Wireless network examplesPrinting Ad hoc networksWireless profiles Mixed wired and wireless networksExample Athome Wireless network locationNetwork name Ssid Profile AtworkPrinter is configured for network1 Laptop is configured for network2Laptop is reconfigured for network1 Wireless security Ad hoc networks wireless direct-connectAdd security to the network Authentication type Authentication and encryptionAuthentication Definition Types of authenticationEncryption type Types of encryptionWi-Fi Protected Access WPA To add WEP encryption Wired equivalent privacy WEPWEP is a network feature WEP keysSecureEasySetup button Configure the printer for an open systemOpen system State of the Wireless Status light Printer status Wireless Status lightStatus of the icon Status of the printer network connection Wireless radioReport Page button Network lightDisable the wireless radio How the wireless radio worksWireless Status light Disable and enable the wireless radioHP Report Turn radio offPrint an HP Report Meaning Select the languageUnderstand the HP Report General informationDNS Server WirelessMiscellaneous Embedded Web server EWSOpen the embedded Web server Configure Bluetooth settings on a network printerParameter Reset the printer to the factory default settingsNumbers Default settingNetworking glossary OptionUsers guide Chapter Users guide Wired Ethernet networking Network communication Hardware Hubs, switches, and routersEthernet basics CablesRendezvous What you need for a wired networkIP address Internet connectionsDSL or cable Internet connection without a gateway Ethernet network examplesInstall the printer on an Ethernet network Connect the printer to an Ethernet networkEthernet network without an Internet connection Install the printer software Previous installationsState of the Link Task Light Go to step State of the Link light State of the printer Software installationEthernet lights Link lightState of the Activity State of the printer light Bluetooth wireless printingClick Bluetooth Settings Configure Bluetooth settingsIf the Bluetooth device requires the address of the printer If the Bluetooth device displays the name of the printerIf your printer is connected to a network Option Description Prepare to print Print photosPrint borderless photos GuidelinesPrint Source Upper trayQuality Best or Maximum dpi Print photos with a border HP Real Life technologies Install the photo print cartridge Photo print cartridgeOpen HP Real Life technologies Color options Maximum dpiGray photo print cartridge Advanced color managementStore and handle photo paper Print black-and-white photosHandling Save money when printing photosPictBridge printing Print photos from a digitalCamera Use a PictBridge cameraConnection light Error light Use a Bluetooth camera phone Print photos from a Bluetooth cameraDisplay Mail Print other documentsLetters Documents Envelopes Brochures Print borderless brochuresQuality Normal or Best Print brochures with borders Greeting cardsPostcards Quality Normal, Best, or Maximum dpi TransparenciesPaper Size A4 or US Letter LabelsSource Upper tray Paper Type Automatic or Plain paper Index cards and other small mediaIron-on transfers Banners CD/DVD tattoos Paper Type HP CD/DVD Tattoo Source Upper tray Select a print quality Printing tipsGeneral everyday printing Presentation printingSelect the Copies and Pages pane Set the page orderPrint collated copies Print multiple pages on a single sheet of paperSelect a specific paper type Select a paper typeSelect a paper source Use the automatic paper-type sensorAutomatic two-sided printing Resize a document Print dialog box Print settingsSetup dialog box Printer softwareAdd a printer Set a default printerManage the printer Mac OS X 10.3 and later Manage the printer Mac OS XClick Add Printer View and change the status of a print job Mac OS XUsers guide Selection numbers MaintenanceInstall print cartridges Print cartridge combinationsInstallation instructions Ink-backup modeRemove plastic tape Set the auto-off feature Select Power ManagementAlign the print cartridges View estimated ink levels Automatically clean print cartridgesCalibrate color Print a testRemove ink from your skin and clothing Manually clean print cartridgesGather cleaning supplies Maintain the printer bodyStore print cartridges Prepare to cleanCleaning instructions Maintain print cartridgesHP Printer Utility Mac OS X Open the HP Printer UtilityHP Printer Utility panes Mac OS X 10.3 and laterState of the Link light Task TroubleshootingEthernet problems Printer does not printCannot open the printers embedded web server EWS State of the Activity lightWireless communication problems Check the Wireless Status lightState of the Wireless Status light Task State of the Wireless Status light Wireless Status light is onSolution Printer has the wrong network settingsPrinter communication mode ProblemWPA Wireless access point filters MAC addressesCheck the printer cable connection Printer does not printVerify the following Check the printer lightsPaper jam Check the print queueIf the printer still does not print Printer ejects paper Paper problemsAccessories? Printer does not feed paperPaper mismatch Printer is stalledPrinter prints on multiple sheets at once Incorrect print cartridge Print cartridge problemsPrint cartridge problem message Printing in ink-backup mode messagePrint cartridge is in the wrong slot message Colors are tinted or incorrect Check the printer settingsPhotos do not print correctly Reload the paper trayFading occurs near the edges of a photo Part of the photo is fadedPart of the photo is faded Fading occurs on the edges of a photoPictBridge problems Images in a connected digital camera do not printPictBridge lights are flashing State of the lights Bluetooth printing problems Print quality is poor Banners do not print correctlyPrint is faded Blank pages printToo much or too little ink appears on Problems with borderless documents Document is misprintedToo much or too little ink appears on Image is printed at an angle Streaks appear in a light portion of a photoInk smears Photo has unwanted borderFading occurs on the edges of a printout For most paper types Photo has an unwanted borderOut of paper message Error messagesProblem with the print cartridge message For photo paper with a tear-off tabOut-of-paper message Printer lights are on or flashingPrint Cartridge Status light is on or flashing If the status light is on and not flashingIf the status light is on and flashing Document prints slowly HP support process If you continue to have problemsAutomatic Two-Sided Printing Accessory duplexer AccessoriesAutomatic two-sided printing Install the duplexerAutomatic two-sided printing problems Option for two-sided printing cannot be selected Automatic Two-Sided Printing Accessory specifications Sheet Plain Paper Tray Install the 250-Sheet Plain Paper Tray AccessoryLoad the 250-Sheet Plain Paper Tray Accessory Two partsSet the paper size Users guide 135 Load paper Use the 250-Sheet Plain Paper Tray AccessoryWeight Auto Two-Sided Print Accessory with Small Paper TraySheet Plain Paper Tray Accessory specifications DimensionsPrint two-sided documents automatically Slide the paper-width guide to the left Print postcardsSource Rear tray Configure the printer to feed paper from the accessory Configure the printer to feed paper from the In trayPrint small photos Print envelopes Users guide 143 Source Rear tray Paper Type Plain paper Paper size is not supported by the duplexer Small paper tray specifications Duplexing specificationsUsers guide 147 USB cables AccessoriesSupplies PaperPrinter specifications SpecificationsRecycling Environmental informationEnvironmental statement Reduction and eliminationUsers guide 151 Print cartridge recovery152

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