HPFlash does not install image.bin on a Pentium III
Symptom: The image.bin file is not installed on a Pentium III during a serial upgrade.
Possible Cause: The minimum hardware requirement for HPFlash is Pentium 4.
Action: Be sure that the hardware meets the minimum HPFlash requirements.
Initiate Battery Test Command Has Been Sent message not displayed
Action: View the results of the battery test on the Application Log screen ("Application Log menu" on page 56).
Input frequency shows zero
Symptom: During a battery test the input frequency shows zero, but the input frequency shows a regular line voltage.
Possible Cause: When executing a battery test, the parameters might show incorrect information.
Action: Verify the parameters after the battery test is complete.
InstallShield error code -6001 appears during setup
Symptom: During installation or upgrade, the following error message appears:
Possible Cause: A previous installation of any product using InstallShield might have corrupted some of the InstallShield runtime files.
Action: InstallShield installers copy DLL files to a local folder on your machine at C:\Program Files\Common Files\InstallShield\Professional\RunTime\0701. Delete or rename the 0701 folder and retry the installation. The installer recreates the 0701 folder and includes the necessary setup files.
For more information, search the InstallShield knowledge base (http://www.installshield.com/kb).
Troubleshooting 91