HP J4373A, A6584A, A1354A, A1353A manual Sles 10 agent does not autostart after power fail or reboot

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Events

Agent status

Management

Management

 

 

Server 1 status

Server 2 status

 

 

 

 

 

 

Two UPSs are on battery power and

 

 

 

 

 

redundant power is lost

 

 

 

 

 

 

 

 

 

 

 

Two UPSs have shut down

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Both UPSs have lost communication

 

 

 

 

 

 

 

 

 

 

 

SLES 10 agent does not autostart after power fail or reboot

Action: Follow the instructions for installing the agent on SLES 10 (on page 35).

Servers running Windows® Server 2003 do not restart

Symptom: Servers running Windows® Server 2003 do not restart upon power restoration following a power fail shutdown.

Possible Cause: This is a known Windows® Server 2003 behavior on some servers.

Action: Refer to the Microsoft® Knowledge Base article 819760.

Shutdowns not functioning when Any Server is configured in a redundant configuration

Action: Reconfigure the management server information on the agent.

1.Open the agent configuration program for your operating system.

o Windows ("Reconfiguring the agent on Windows operating systems" on page 32) o Linux ("Reconfiguring the agent on Linux operating systems" on page 36)

o HP-UX ("Reconfiguring the agent on HP-UX operating systems" on page 39)

2.Enter the correct IP address, host name, communications port, or serial path for the first management server that should communicate with the agent. Do not select Any Server from the dropdown box in Windows or enter an asterisk (*) where prompted for Linux or HP-UX.

3.Enter the correct IP address, host name, communications port, or serial path for the second management server that should communicate with the agent. Do not select Any Server from the dropdown box in Windows or enter an asterisk (*) where prompted for Linux or HP-UX.

4.Close the configuration program.

Silent install did not execute successfully

Action:

Troubleshooting 95

Image 95
Contents HP UPS Management Module User Guide Audience assumptions Contents HP UPS Management Module web interface Technical support Alert messages 104 Introduction FeaturesOverview HP UPS Power Protection Agent requirements HP UPS Power Protection Agent overviewTypical hardware configurations Configuration B Configuration aConfiguration C Configuration D Configuration E Configuration F Web interface requirements Configuration GSoftware Browser Front panel Component identificationRequired tools Installing the HP UPS Management ModuleInstalling the management module Installing the HP UPS Management Module Connecting the network cable Checking the Error LEDLaunching a terminal emulation program Connecting the configuration cablePress any key in 5 seconds to enter Service menu Configuring the management module for remote accessConnecting devices Installing the HP UPS Management Module Press the Reset button on the management module front panel Installing the agent on Windows operating systems Installing the HP UPS Power Protection AgentInstallation overview Installing the agent using the GUI method Installing the HP UPS Power Protection Agent Installing the HP UPS Power Protection Agent Installing the HP UPS Power Protection Agent Installing the agent using the silent installation method DevManRA.ini Reconfiguring the agent on Windows operating systemsInstalling the agent using the installation script Installing the agent on Linux operating systemsInstaller launches a separate configuration program Log Installing the agent on SlesInstalling the agent on an Itanium system Reconfiguring the agent on Linux operating systemsInstalling the agent on HP-UX operating systems SetupRA Installing the agent using the silent installation method Uninstalling components from HP-UX systems Reconfiguring the agent on HP-UX operating systemsUninstalling components from Windows systems Uninstalling components from Linux systemsInstalling the HP UPS Power Protection Agent Web browser Accessing the web interfaceHP UPS Management Module web interface HP UPS Management Module web interface overviewSystem tray icon Signing in to the web interfaceBrowser security alert Secure session for Mozilla or SeaMonkey Establishing a secure session for Internet ExplorerEstablishing a secure session for Firefox Navigating the web interfaceOverview menu Home tabNormal Critical HP UPS Management Module web interface Alarms menu Identification menu HP UPS Management Module web interface Parameters menu HP UPS Management Module web interface Manual Control menu Event Log menu Logs tabHP UPS Management Module web interface Application Log menu My Account menu Setup tabUser Accounts menu Network menu Network Management menu System Information tab Snmp Managers tab Trap Receivers tabRemote Access tab Event Notifications menu Events tab Email Setup tab Snmp Traps tab Attached Devices menuUPS Add / Edit Attached Device screen Controlling a load segmentHP UPS Management Module web interface Power Fail menu Advanced power fail settings Shutdown Events menu Low Battery-Selected Low Battery-DeselectedScheduled Shutdowns menu Add/Edit Scheduled Shutdowns screen Help tabAbout menu Info & Updates menu Contents menuTelnet session HP UPS Management Module Service MenuHP UPS Management Module Service Menu overview Accessing the Service MenuTerminal emulation session Navigating the menusUPS Monitor submenu Service MenuHP UPS Management Module Configuration Utility Power Protection submenu Network Configuration submenuBattery submenu Snmp submenu Network Settings submenuWeb Access submenu Remote Console submenuSnmp Traps submenu Emails submenuDate/Time Configuration submenu System Configuration submenuSession Settings submenu Network Time Protocol submenu User Accounts submenuOption number Submenu Description Attached device did not shut down gracefully TroubleshootingAgent does not install on RH Itanium Attached device communication errors appearBrowser incorrectly displays English or Japanese characters Battery Test did not runEmail notifications are not received from an HP-UX server Certificate errorError LED illuminates or flashes Event notifications are not being sent FTP error messages appear when connecting through LinuxFlash update fails over a serial connection Event notification messages do not appear on console screenInput frequency shows zero HPFlash does not install image.bin on a PentiumInstallShield error code -6001 appears during setup Links in traps and emails do not work correctly for Linux Low battery warning is displayedManual Load Dumped alarm not working Invalid IP addressOn boost alarm No powerNon-admin users cannot log in through telnet On battery alarmRedundant UPS status Receiving a security errorServers running Windows Server 2003 do not restart Sles 10 agent does not autostart after power fail or rebootSilent install did not execute successfully Unable to discover a UPS Unable to edit devices using telnetUnable to locate the .INI files for a silent install Task Bar menu does not clearUnable to start the HP UPS Power Protection Agent for Linux Unable to reboot the machineUnable to set event delays using telnet Utility alarm HP contact information Technical supportBefore you contact HP Federal Communications Commission notice Regulatory compliance noticesRegulatory compliance identification numbers Canadian notice Avis Canadien ModificationsEuropean Union regulatory notice Japanese notice Bsmi notice Alert messages UPS alarmsAlarm text Description Nominal level Systems Insight Manager overview Systems Insight Manager integrationDiscovering the management module Configuring HP SIM to receive trapsConfiguring the management module to send traps to HP SIM Security considerations overview Security considerationsSnmp monitoring Optional power monitoring using SnmpUpdating the firmware overview Updating the firmwareConfiguring the software for redundancy Redundant configurationRedundant configuration Using the HP UPS Management Upgrade Utility Mass configurationHttps Acronyms and abbreviationsMII Index Linux, installing the agent Secure sessions, Internet Explorer