HP A6584A, A1354A, A1353A, A1356A, J4373A, J4370A, J4367A manual Utility alarm

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Unexpected problems occur with the web interface and Service menu

Possible Cause: The management module was removed from one UPS and then installed in a different UPS.

Action: Reconfigure the management module for the current UPS.

Utility alarm

Possible Cause: The utility input voltage is repeatedly outside the UPS operating range.

Action:

1.Check the management module log files to obtain specific error information.

2.Check the input voltage and reconfigure the UPS. For more information about configuring the UPS, see the UPS documentation.

-or-

Contact a qualified electrician to verify that the utility power is suitable for the UPS.

3.Rediscover the UPS so that the management module reads the new nominal voltage and shows the correct limits on the graphs.

When resetting or powering on the management module, the browser does not display the web interface

Action: Allow 15 to 30 seconds for the management module to boot.

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Contents HP UPS Management Module User Guide Audience assumptions Contents HP UPS Management Module web interface Technical support Alert messages 104 Introduction FeaturesOverview HP UPS Power Protection Agent overview HP UPS Power Protection Agent requirementsTypical hardware configurations Configuration a Configuration BConfiguration C Configuration D Configuration E Configuration F Configuration G Web interface requirementsSoftware Browser Component identification Front panelRequired tools Installing the HP UPS Management ModuleInstalling the management module Installing the HP UPS Management Module Checking the Error LED Connecting the network cableConnecting the configuration cable Launching a terminal emulation programConfiguring the management module for remote access Press any key in 5 seconds to enter Service menuConnecting devices Installing the HP UPS Management Module Press the Reset button on the management module front panel Installing the agent on Windows operating systems Installing the HP UPS Power Protection AgentInstallation overview Installing the agent using the GUI method Installing the HP UPS Power Protection Agent Installing the HP UPS Power Protection Agent Installing the HP UPS Power Protection Agent Installing the agent using the silent installation method Reconfiguring the agent on Windows operating systems DevManRA.iniInstalling the agent on Linux operating systems Installing the agent using the installation scriptInstaller launches a separate configuration program Installing the agent on Sles LogInstalling the agent on an Itanium system Reconfiguring the agent on Linux operating systemsInstalling the agent on HP-UX operating systems SetupRA Installing the agent using the silent installation method Uninstalling components from Linux systems Reconfiguring the agent on HP-UX operating systemsUninstalling components from Windows systems Uninstalling components from HP-UX systemsInstalling the HP UPS Power Protection Agent HP UPS Management Module web interface overview Accessing the web interfaceHP UPS Management Module web interface Web browserSigning in to the web interface System tray iconBrowser security alert Establishing a secure session for Internet Explorer Secure session for Mozilla or SeaMonkeyNavigating the web interface Establishing a secure session for FirefoxHome tab Overview menuNormal Critical HP UPS Management Module web interface Alarms menu Identification menu HP UPS Management Module web interface Parameters menu HP UPS Management Module web interface Manual Control menu Logs tab Event Log menuHP UPS Management Module web interface Application Log menu Setup tab My Account menuUser Accounts menu Network menu Network Management menu System Information tab Trap Receivers tab Snmp Managers tabRemote Access tab Event Notifications menu Events tab Email Setup tab Attached Devices menu Snmp Traps tabUPS Controlling a load segment Add / Edit Attached Device screenHP UPS Management Module web interface Power Fail menu Advanced power fail settings Low Battery-Selected Low Battery-Deselected Shutdown Events menuScheduled Shutdowns menu Help tab Add/Edit Scheduled Shutdowns screenAbout menu Contents menu Info & Updates menuAccessing the Service Menu HP UPS Management Module Service MenuHP UPS Management Module Service Menu overview Telnet sessionNavigating the menus Terminal emulation sessionUPS Monitor submenu Service MenuHP UPS Management Module Configuration Utility Power Protection submenu Network Configuration submenuBattery submenu Remote Console submenu Network Settings submenuWeb Access submenu Snmp submenuEmails submenu Snmp Traps submenuDate/Time Configuration submenu System Configuration submenuSession Settings submenu User Accounts submenu Network Time Protocol submenuOption number Submenu Description Attached device communication errors appear TroubleshootingAgent does not install on RH Itanium Attached device did not shut down gracefullyBattery Test did not run Browser incorrectly displays English or Japanese charactersEmail notifications are not received from an HP-UX server Certificate errorError LED illuminates or flashes Event notification messages do not appear on console screen FTP error messages appear when connecting through LinuxFlash update fails over a serial connection Event notifications are not being sentInput frequency shows zero HPFlash does not install image.bin on a PentiumInstallShield error code -6001 appears during setup Invalid IP address Low battery warning is displayedManual Load Dumped alarm not working Links in traps and emails do not work correctly for LinuxOn battery alarm No powerNon-admin users cannot log in through telnet On boost alarmReceiving a security error Redundant UPS statusServers running Windows Server 2003 do not restart Sles 10 agent does not autostart after power fail or rebootSilent install did not execute successfully Task Bar menu does not clear Unable to edit devices using telnetUnable to locate the .INI files for a silent install Unable to discover a UPSUnable to start the HP UPS Power Protection Agent for Linux Unable to reboot the machineUnable to set event delays using telnet Utility alarm HP contact information Technical supportBefore you contact HP Federal Communications Commission notice Regulatory compliance noticesRegulatory compliance identification numbers Modifications Canadian notice Avis CanadienEuropean Union regulatory notice Japanese notice Bsmi notice UPS alarms Alert messagesAlarm text Description Nominal level Systems Insight Manager integration Systems Insight Manager overviewConfiguring HP SIM to receive traps Discovering the management moduleConfiguring the management module to send traps to HP SIM Security considerations Security considerations overviewOptional power monitoring using Snmp Snmp monitoringUpdating the firmware Updating the firmware overviewRedundant configuration Configuring the software for redundancyRedundant configuration Mass configuration Using the HP UPS Management Upgrade UtilityAcronyms and abbreviations HttpsMII Index Linux, installing the agent Secure sessions, Internet Explorer