HP J4367A, A6584A, A1354A Unable to reboot the machine, Unable to set event delays using telnet

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For Linux, the file can be found at /usr/local/DevMan.

For HP-UX, the file can be found at /opt/DevMan.

Unable to obtain a valid network address error message displays

Possible Cause:

The management module is unable to connect to the BOOTP server.

The MAC address for the management module is not in the BOOTP server.

A duplicate IP address on the network is detected.

Action:

1.Be sure that a BOOTP server is on the network.

2.Be sure that the MAC address for the management module is in the BOOTP server.

3.Be sure that the IP address is valid and not in use by another device on the network.

Unable to reboot the machine

Possible Cause: The system hangs when the InstallShield wizard for the UPS Power Protection Agent is left open and minimized during the attempted reboot.

Action: Manually power off the machine.

Unable to set event delays using telnet

Action: Event delays must be set using the HP UPS Management Module web interface.

Unable to start the HP UPS Power Protection Agent for Linux

Symptom: You cannot start the service for Linux, or the error message Segmentation fault /usr/local/DevMan displays.

Possible Cause:

The server name and IP address are incorrect.

Files are missing.

Action:

Update the server name and IP address on /etc/hosts.

Install the file compat-libstdc++7.3-2.96.128.i386.rpm, which is required by the HP UPS Power Protection Agent Linux package (HPRA-4.5-x.i586.rpm).

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Contents HP UPS Management Module User Guide Audience assumptions Contents HP UPS Management Module web interface Technical support Alert messages 104 Overview FeaturesIntroduction HP UPS Power Protection Agent requirements HP UPS Power Protection Agent overviewTypical hardware configurations Configuration B Configuration aConfiguration C Configuration D Configuration E Configuration F Web interface requirements Configuration GSoftware Browser Front panel Component identificationInstalling the management module Installing the HP UPS Management ModuleRequired tools Installing the HP UPS Management Module Connecting the network cable Checking the Error LEDLaunching a terminal emulation program Connecting the configuration cablePress any key in 5 seconds to enter Service menu Configuring the management module for remote accessConnecting devices Installing the HP UPS Management Module Press the Reset button on the management module front panel Installation overview Installing the HP UPS Power Protection AgentInstalling the agent on Windows operating systems Installing the agent using the GUI method Installing the HP UPS Power Protection Agent Installing the HP UPS Power Protection Agent Installing the HP UPS Power Protection Agent Installing the agent using the silent installation method DevManRA.ini Reconfiguring the agent on Windows operating systemsInstalling the agent using the installation script Installing the agent on Linux operating systemsInstaller launches a separate configuration program Log Installing the agent on SlesInstalling the agent on HP-UX operating systems Reconfiguring the agent on Linux operating systemsInstalling the agent on an Itanium system SetupRA Installing the agent using the silent installation method Uninstalling components from Windows systems Reconfiguring the agent on HP-UX operating systemsUninstalling components from Linux systems Uninstalling components from HP-UX systemsInstalling the HP UPS Power Protection Agent HP UPS Management Module web interface Accessing the web interfaceHP UPS Management Module web interface overview Web browserSystem tray icon Signing in to the web interfaceBrowser security alert Secure session for Mozilla or SeaMonkey Establishing a secure session for Internet ExplorerEstablishing a secure session for Firefox Navigating the web interfaceOverview menu Home tabNormal Critical HP UPS Management Module web interface Alarms menu Identification menu HP UPS Management Module web interface Parameters menu HP UPS Management Module web interface Manual Control menu Event Log menu Logs tabHP UPS Management Module web interface Application Log menu My Account menu Setup tabUser Accounts menu Network menu Network Management menu System Information tab Snmp Managers tab Trap Receivers tabRemote Access tab Event Notifications menu Events tab Email Setup tab Snmp Traps tab Attached Devices menuUPS Add / Edit Attached Device screen Controlling a load segmentHP UPS Management Module web interface Power Fail menu Advanced power fail settings Shutdown Events menu Low Battery-Selected Low Battery-DeselectedScheduled Shutdowns menu Add/Edit Scheduled Shutdowns screen Help tabAbout menu Info & Updates menu Contents menuHP UPS Management Module Service Menu overview HP UPS Management Module Service MenuAccessing the Service Menu Telnet sessionTerminal emulation session Navigating the menusHP UPS Management Module Configuration Utility Service MenuUPS Monitor submenu Battery submenu Network Configuration submenuPower Protection submenu Web Access submenu Network Settings submenuRemote Console submenu Snmp submenuSnmp Traps submenu Emails submenuSession Settings submenu System Configuration submenuDate/Time Configuration submenu Network Time Protocol submenu User Accounts submenuOption number Submenu Description Agent does not install on RH Itanium TroubleshootingAttached device communication errors appear Attached device did not shut down gracefullyBrowser incorrectly displays English or Japanese characters Battery Test did not runError LED illuminates or flashes Certificate errorEmail notifications are not received from an HP-UX server Flash update fails over a serial connection FTP error messages appear when connecting through LinuxEvent notification messages do not appear on console screen Event notifications are not being sentInstallShield error code -6001 appears during setup HPFlash does not install image.bin on a PentiumInput frequency shows zero Manual Load Dumped alarm not working Low battery warning is displayedInvalid IP address Links in traps and emails do not work correctly for LinuxNon-admin users cannot log in through telnet No powerOn battery alarm On boost alarmRedundant UPS status Receiving a security errorSilent install did not execute successfully Sles 10 agent does not autostart after power fail or rebootServers running Windows Server 2003 do not restart Unable to locate the .INI files for a silent install Unable to edit devices using telnetTask Bar menu does not clear Unable to discover a UPSUnable to set event delays using telnet Unable to reboot the machineUnable to start the HP UPS Power Protection Agent for Linux Utility alarm Before you contact HP Technical supportHP contact information Regulatory compliance identification numbers Regulatory compliance noticesFederal Communications Commission notice Canadian notice Avis Canadien ModificationsEuropean Union regulatory notice Japanese notice Bsmi notice Alert messages UPS alarmsAlarm text Description Nominal level Systems Insight Manager overview Systems Insight Manager integrationDiscovering the management module Configuring HP SIM to receive trapsConfiguring the management module to send traps to HP SIM Security considerations overview Security considerationsSnmp monitoring Optional power monitoring using SnmpUpdating the firmware overview Updating the firmwareConfiguring the software for redundancy Redundant configurationRedundant configuration Using the HP UPS Management Upgrade Utility Mass configurationHttps Acronyms and abbreviationsMII Index Linux, installing the agent Secure sessions, Internet Explorer