HP 8400 manual Care and maintenance, Cleaning and maintaining the printer

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6 Care and maintenance

The HP Photosmart 8400 series printer requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality.

Cleaning and maintaining the printer

Keep the printer and print cartridges clean and well maintained using the simple procedures in this section.

Cleaning the outside of the printer

1.Turn off the printer, then disconnect the power cord from the back of the printer.

2.Wipe the outside of the printer with a soft cloth that has been lightly moistened with water.

Caution Do not use any type of cleaning solution. Household cleaners and detergents may damage the printer finish. Do not clean the interior of the printer. Keep all fluids away from the interior. Do not lubricate the metal rod on which the print cartridge cradle slides. Noise is normal when the cradle moves back and forth.

Automatically cleaning the print cartridges

If you notice white lines or single-color streaks on the photos you print, the print cartridges may need to be cleaned. Do not clean the cartridges more often than necessary, since cleaning uses up ink. Follow the steps in this section to run an automatic cartridge-cleaning procedure.

1.Press Menu.

2.Select Tools, then press OK.

3.Select Clean cartridges, then press OK.

4.Following the directions on the printer screen, load paper so the printer can print a test page after cleaning the cartridges. Use plain paper to conserve photo paper.

5.Press OK to begin cleaning the print cartridges.

6.When the printer finishes cleaning the cartridges and prints a test page, it asks whether you want to Continue to second level cleaning. Check the test page and select from the following options:

–If the test page has white streaks or missing colors, the print cartridges need to be cleaned again. Select Yes, then press OK to continue to a second level cleaning.

–If the print quality of the test page looks good, select No, then press OK.

You can clean the cartridges up to three times. Each successive cleaning is more thorough and uses more ink.

If you complete all three levels of cleaning using this procedure and you still notice white streaks or missing colors on the test page, you may need to clean the print

HP Photosmart 8400 series User's Guide

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Contents HP Photosmart 8400 series Users Guide Copyrights and trademarks Safety informationTrademarks Regulatory model identification number SDGOA-0403Paper use Page Contents Customer Care See Getting creative WelcomePrinter parts Rear access door Power cord connectionTop cover Printer screenSelect Photos CancelZoom MenuFlashing green-the printer is busy printing Indicator lights On lightPrint layout lights Memory card lightAccessory name Description Available accessoriesTo navigate the printer menu Printer menuPrinter menu structure Top level Submenus/optionsAdditional submenus/options menuNetwork Top level Submenus/options Additional submenus/options MenuPress Navigation to Device addressPress Navigation CartridgesPreferences SmartFocus Paper detect Loading paper Getting ready to printChoosing the right paper To printLoading your paper Paper type How to loadTray to load Main input tray Inserting print cartridgesRemove the pink tape Do not touch here Use the correct print cartridgesAlign the cartridges Insert the cartridgesInserting memory cards When you are not using a print cartridgeSupported file formats Inserting a memory cardMicrodrive Memory StickMultiMediaCard Removing a memory card Memory card Slot How to insert the memory cardComputer Printing photos without aStep Paper size Layout Photo size Selecting a photo layoutSelect the desired layout with Description Layout button Deciding which photos to printTo decide which photos to print, try one of these options Press Select PhotosIf you want to… Selecting photos to printFollow these steps Improving photo quality Problem How to correct itDeselect a photo Deselect all photos Select photos on a proof sheetTo try these features… ProblemGetting creative Add a color effect Add a decorative frameAdd the date and time to your prints Create borderless printsChange the print quality View a slide showPrinting photos from a memory card Printing photosPrint one photo Print multiple photosPrint all photos on the memory card Print more than one copy of a photoPrint a continuous range of photos Print new photosPrint photos from video clips Print the photos you selected on a proof sheetPrint a video action print If you want to… Follow these stepsPrint camera-selected photos from a memory card To print photos from a… Printing photos from a digital cameraTo print photos from a… Follow these steps Printing from HP Instant ShareIf you want to Follow these steps Press HP Instant ShareGetting connected Connecting to other devicesConnection type and what you need This lets youBluetooth Connecting through HP Instant ShareSetting up HP Instant Share USB connectionTo use HP Instant Share network to send photos To use HP Instant Share USB to send photosTo use HP Instant Share network to receive photos Where to find information Software featureShare your images using HP Instant Share Printing from a computerOrganize your photos Creative projectsEdit and enhance your photos To update the printer software Macintosh To update the printer software WindowsSelect HP Photosmart Updater Chapter Cleaning and maintaining the printer Care and maintenanceCleaning the outside of the printer Automatically cleaning the print cartridgesTo clean the print cartridge contacts Manually cleaning the print cartridge contactsPrinting a test Printing a sample Aligning the print cartridgesStoring the printer and print cartridges Updating the softwareDownloading the software Windows Downloading the software MacintoshStoring the printer Maintaining the quality of photo paperStoring the print cartridges Storing photo paperChapter Printer hardware problems TroubleshootingOn light is flashing green but the printer is not printing On light is flashing redPrinter is plugged in, but it will not turn on On light is flashing amberPrinting is very slow Printing problemsPrintout is rippled or curled Printed pages are dropping off of the Out trayDocument printed at an angle or is off-center Colors are not printing satisfactorilyBlank page came out of the printer Banner paper jams between the Main and Out traysPrint quality is poor Printer ejects the paper when preparing to printPhotos are not printing correctly Paper errors Error messagesError message Paper jam. Clear jam then press OK Error message Out of paper. Load paper then press OK Print cartridge errorsError message Cartridge failed HP Photosmart 8400 series Users Guide Error message One or more cartridges are not compatible Error message One or more cartridges have failedError message One or more cartridges are low on ink Error message Cartridge service station is stuckError message Top cover is open Memory card errorsError message Can not print photos Error message Card was removed. Job was cancelled. Press OK Error message Card is locked. Can not access cardError message Camera selections Dpof file has error Error message Some camera-selected photos are not on cardError message No new photos on card Proof sheet errorsError message Cannot display this photo Error message E-mail error. Unable to sendComputer printing errors Error message HP Instant Share service not set up Network and HP Instant Share errorsError message No destinations set up Error message Disconnected from serviceError message No HP Instant Share collections found Error message Network not connectedCustomer Care by phone Customer CareChapter Placing a call Chapter Networking basics Windows and Macintosh NetworkingEthernet network without Internet access Recommended network configurationsInternet connection To connect the printer to the network Ethernet network with Internet access by dial-up modemIf the Printer Found screen appears, do this To install the printer softwareIf the printer is found, do this If the Check Cable Connection screen appears, do thisIf the printer is not found, do this To change a USB connected printer to a network connection To access the embedded web server homeTo print a detailed network configuration To access help for the embedded web serverTo view a summary of network settings Appendix a Specifications Media specifications Storage temperature range -30-65 C 22-149 FEnvironmental Image file formatsCustom EnvelopesTransparencies and label sheets Media typesPower cord model number Power consumptionPaper tray capacity Main tray Print cartridgesIndex Symbols/Numerics 9-up viewUSB Hewlett-Packard Company Regulatory notices