HP 8400 manual Customer Care

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	Error messages	57
	Paper errors	57
	Print cartridge errors	58
	Memory card errors	61
	Proof sheet errors	63
	Computer printing errors	64
	Network and HP Instant Share errors	65
8	Customer Care	67
	Customer Care by phone	67
	Placing a call	69
	Return to HP repair service	69
a	Networking	71
	Networking basics (Windows and Macintosh)	71
	Internet connection	72
	Recommended network configurations	72
	Ethernet network without Internet access	72
	Ethernet network with Internet access by dial-up modem	72
	Ethernet network with broadband Internet access provided by a
	router	73
	Connecting the printer to the network	73
	Installing the printer software on a Windows computer	74
	Installing the printer software on a Macintosh	75
	Using the embedded web server	76
	Printing a network configuration page	77
b	Specifications	79
	System requirements	79
	Printer specifications	79
Index		83

2	HP Photosmart 8400 series

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Contents HP Photosmart 8400 series Users Guide Trademarks Safety informationCopyrights and trademarks Regulatory model identification number SDGOA-0403 Paper use Page Contents Customer Care Welcome See Getting creativePrinter parts Top cover Power cord connectionRear access door Printer screenZoom CancelSelect Photos MenuPrint layout lights Indicator lights On lightFlashing green-the printer is busy printing Memory card lightAvailable accessories Accessory name DescriptionPrinter menu structure Printer menuTo navigate the printer menu Top level Submenus/optionsAdditional submenus/options menuTop level Submenus/options Additional submenus/options Menu NetworkDevice address Press Navigation toCartridges Press NavigationPreferences SmartFocus Paper detect Choosing the right paper Getting ready to printLoading paper To printPaper type How to load Loading your paperTray to load Inserting print cartridges Main input trayUse the correct print cartridges Remove the pink tape Do not touch hereInsert the cartridges Align the cartridgesSupported file formats When you are not using a print cartridgeInserting memory cards Inserting a memory cardMemory Stick MicrodriveMultiMediaCard Memory card Slot How to insert the memory card Removing a memory cardPrinting photos without a ComputerStep Selecting a photo layout Paper size Layout Photo sizeTo decide which photos to print, try one of these options Deciding which photos to printSelect the desired layout with Description Layout button Press Select PhotosSelecting photos to print If you want to…Follow these steps Deselect a photo Problem How to correct itImproving photo quality Deselect all photos Select photos on a proof sheetProblem To try these features…Getting creative Add a decorative frame Add a color effectChange the print quality Create borderless printsAdd the date and time to your prints View a slide showPrint one photo Printing photosPrinting photos from a memory card Print multiple photosPrint a continuous range of photos Print more than one copy of a photoPrint all photos on the memory card Print new photosPrint the photos you selected on a proof sheet Print photos from video clipsIf you want to… Follow these steps Print a video action printPrint camera-selected photos from a memory card Printing photos from a digital camera To print photos from a…If you want to Printing from HP Instant ShareTo print photos from a… Follow these steps Follow these steps Press HP Instant ShareConnection type and what you need Connecting to other devicesGetting connected This lets youSetting up HP Instant Share Connecting through HP Instant ShareBluetooth USB connectionTo use HP Instant Share USB to send photos To use HP Instant Share network to send photosTo use HP Instant Share network to receive photos Share your images using HP Instant Share Software featureWhere to find information Printing from a computerCreative projects Organize your photosEdit and enhance your photos To update the printer software Windows To update the printer software MacintoshSelect HP Photosmart Updater Chapter Cleaning the outside of the printer Care and maintenanceCleaning and maintaining the printer Automatically cleaning the print cartridgesManually cleaning the print cartridge contacts To clean the print cartridge contactsPrinting a test Aligning the print cartridges Printing a sampleDownloading the software Windows Updating the softwareStoring the printer and print cartridges Downloading the software MacintoshStoring the print cartridges Maintaining the quality of photo paperStoring the printer Storing photo paperChapter On light is flashing green but the printer is not printing TroubleshootingPrinter hardware problems On light is flashing redOn light is flashing amber Printer is plugged in, but it will not turn onPrinting problems Printing is very slowDocument printed at an angle or is off-center Printed pages are dropping off of the Out trayPrintout is rippled or curled Colors are not printing satisfactorilyBanner paper jams between the Main and Out trays Blank page came out of the printerPrinter ejects the paper when preparing to print Print quality is poorPhotos are not printing correctly Error messages Paper errorsError message Paper jam. Clear jam then press OK Print cartridge errors Error message Out of paper. Load paper then press OKError message Cartridge failed HP Photosmart 8400 series Users Guide Error message One or more cartridges are low on ink Error message One or more cartridges have failedError message One or more cartridges are not compatible Error message Cartridge service station is stuckMemory card errors Error message Top cover is openError message Can not print photos Error message Camera selections Dpof file has error Error message Card is locked. Can not access cardError message Card was removed. Job was cancelled. Press OK Error message Some camera-selected photos are not on cardError message Cannot display this photo Proof sheet errorsError message No new photos on card Error message E-mail error. Unable to sendComputer printing errors Network and HP Instant Share errors Error message HP Instant Share service not set upError message No HP Instant Share collections found Error message Disconnected from serviceError message No destinations set up Error message Network not connectedCustomer Care Customer Care by phoneChapter Placing a call Chapter Networking Networking basics Windows and MacintoshRecommended network configurations Ethernet network without Internet accessInternet connection Ethernet network with Internet access by dial-up modem To connect the printer to the networkTo install the printer software If the Printer Found screen appears, do thisIf the Check Cable Connection screen appears, do this If the printer is found, do thisIf the printer is not found, do this To access the embedded web server home To change a USB connected printer to a network connectionTo access help for the embedded web server To print a detailed network configurationTo view a summary of network settings Appendix a Specifications Environmental Storage temperature range -30-65 C 22-149 FMedia specifications Image file formatsTransparencies and label sheets EnvelopesCustom Media typesPaper tray capacity Main tray Power consumptionPower cord model number Print cartridgesSymbols/Numerics 9-up view IndexUSB Regulatory notices Hewlett-Packard Company