HP 8400 manual On light is flashing amber, Printer is plugged in, but it will not turn on

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Chapter 7

The On light flashed amber briefly after I turned the printer off.

This is a normal part of the power-down process. It does not indicate a problem with the printer.

The On light is flashing amber.

A printer error has occurred. Try the following:

●Check the printer screen for instructions. If you have a digital camera connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions.

●Turn off the printer, then unplug its power cord. Wait about 10 seconds, then plug it in again. Turn on the printer.

●If the On light continues to flash amber, go to www.hp.com/support or contact Customer Care.

The printer does not find and display the photos I stored on my memory card.

Try the following:

●Turn off the printer, then unplug its power cord. Wait about 10 seconds, then plug it in again. Turn on the printer.

●The memory card may contain file types the printer cannot read directly from the memory card.

–Save the photos to a computer, then print them from the computer. For more information, see the documentation that came with the camera and the onscreen HP Photosmart Printer Help.

–The next time you take photos, set the digital camera to save them in a file format the printer can read directly from the memory card. For a list of supported file formats, see Printer specifications. For instructions on setting the digital camera to save photos in specific file formats, see the documentation that came with the camera.

–The memory card may need to be reformatted if the problem persists.

The printer is plugged in, but it will not turn on.

●The printer may have drawn too much power. Unplug the printer's power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer.

●The printer may be plugged into a power strip that is turned off. Turn on the power strip, then turn on the printer.

●The power cord could be defective. Check the green light on the power cord and make sure it is lit.

The printer makes noises when I turn it on, or starts making noises on its own after it has been sitting unused for a while.

The printer may make noises after long periods of inactivity (approximately 2 weeks), or when its power supply has been interrupted and then restored. This is normal

52	HP Photosmart 8400 series

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Contents HP Photosmart 8400 series Users Guide Safety information Copyrights and trademarksTrademarks Regulatory model identification number SDGOA-0403Paper use Page Contents Customer Care Welcome See Getting creativePrinter parts Power cord connection Rear access doorTop cover Printer screenCancel Select PhotosZoom MenuIndicator lights On light Flashing green-the printer is busy printingPrint layout lights Memory card lightAvailable accessories Accessory name DescriptionPrinter menu To navigate the printer menuPrinter menu structure Top level Submenus/optionsAdditional submenus/options menuTop level Submenus/options Additional submenus/options Menu NetworkDevice address Press Navigation toCartridges Press NavigationPreferences SmartFocus Paper detect Getting ready to print Loading paperChoosing the right paper To printTray to load Paper type How to loadLoading your paper Inserting print cartridges Main input trayUse the correct print cartridges Remove the pink tape Do not touch hereInsert the cartridges Align the cartridgesWhen you are not using a print cartridge Inserting memory cardsSupported file formats Inserting a memory cardMultiMediaCard Memory StickMicrodrive Memory card Slot How to insert the memory card Removing a memory cardStep Printing photos without aComputer Selecting a photo layout Paper size Layout Photo sizeDeciding which photos to print Select the desired layout with Description Layout buttonTo decide which photos to print, try one of these options Press Select PhotosFollow these steps Selecting photos to printIf you want to… Problem How to correct it Improving photo qualityDeselect a photo Deselect all photos Select photos on a proof sheetGetting creative ProblemTo try these features… Add a decorative frame Add a color effectCreate borderless prints Add the date and time to your printsChange the print quality View a slide showPrinting photos Printing photos from a memory cardPrint one photo Print multiple photosPrint more than one copy of a photo Print all photos on the memory cardPrint a continuous range of photos Print new photosPrint the photos you selected on a proof sheet Print photos from video clipsPrint camera-selected photos from a memory card If you want to… Follow these stepsPrint a video action print Printing photos from a digital camera To print photos from a…Printing from HP Instant Share To print photos from a… Follow these stepsIf you want to Follow these steps Press HP Instant ShareConnecting to other devices Getting connectedConnection type and what you need This lets youConnecting through HP Instant Share BluetoothSetting up HP Instant Share USB connectionTo use HP Instant Share USB to send photos To use HP Instant Share network to send photosTo use HP Instant Share network to receive photos Software feature Where to find informationShare your images using HP Instant Share Printing from a computerEdit and enhance your photos Creative projectsOrganize your photos Select HP Photosmart Updater To update the printer software WindowsTo update the printer software Macintosh Chapter Care and maintenance Cleaning and maintaining the printerCleaning the outside of the printer Automatically cleaning the print cartridgesPrinting a test Manually cleaning the print cartridge contactsTo clean the print cartridge contacts Aligning the print cartridges Printing a sampleUpdating the software Storing the printer and print cartridgesDownloading the software Windows Downloading the software MacintoshMaintaining the quality of photo paper Storing the printerStoring the print cartridges Storing photo paperChapter Troubleshooting Printer hardware problemsOn light is flashing green but the printer is not printing On light is flashing redOn light is flashing amber Printer is plugged in, but it will not turn onPrinting problems Printing is very slowPrinted pages are dropping off of the Out tray Printout is rippled or curledDocument printed at an angle or is off-center Colors are not printing satisfactorilyBanner paper jams between the Main and Out trays Blank page came out of the printerPhotos are not printing correctly Printer ejects the paper when preparing to printPrint quality is poor Error message Paper jam. Clear jam then press OK Error messagesPaper errors Error message Cartridge failed Print cartridge errorsError message Out of paper. Load paper then press OK HP Photosmart 8400 series Users Guide Error message One or more cartridges have failed Error message One or more cartridges are not compatibleError message One or more cartridges are low on ink Error message Cartridge service station is stuckError message Can not print photos Memory card errorsError message Top cover is open Error message Card is locked. Can not access card Error message Card was removed. Job was cancelled. Press OKError message Camera selections Dpof file has error Error message Some camera-selected photos are not on cardProof sheet errors Error message No new photos on cardError message Cannot display this photo Error message E-mail error. Unable to sendComputer printing errors Network and HP Instant Share errors Error message HP Instant Share service not set upError message Disconnected from service Error message No destinations set upError message No HP Instant Share collections found Error message Network not connectedCustomer Care Customer Care by phoneChapter Placing a call Chapter Networking Networking basics Windows and MacintoshInternet connection Recommended network configurationsEthernet network without Internet access Ethernet network with Internet access by dial-up modem To connect the printer to the networkTo install the printer software If the Printer Found screen appears, do thisIf the printer is not found, do this If the Check Cable Connection screen appears, do thisIf the printer is found, do this To access the embedded web server home To change a USB connected printer to a network connectionTo view a summary of network settings To access help for the embedded web serverTo print a detailed network configuration Appendix a Specifications Storage temperature range -30-65 C 22-149 F Media specificationsEnvironmental Image file formatsEnvelopes CustomTransparencies and label sheets Media typesPower consumption Power cord model numberPaper tray capacity Main tray Print cartridgesSymbols/Numerics 9-up view IndexUSB Regulatory notices Hewlett-Packard Company