Presario 1800/1800T Series
Models: XL280, XL380, XL381,
and XL390
1780–Primary Hard Drive 0 Failure
Probable Cause
Disk 0 failed to respond
Hard drive format error
Recommended Action
1.Run Checkup (TEST).
2.Replace the hard drive.
1.Run Checkup (TEST).
2.Replace the hard drive.
1782–Hard Drive Controller
Probable Cause
Hard drive controller failure
Recommended Action
1.Run Setup.
2.Replace the hard drive.
Compaq Diagnostics
Compaq Diagnostics utilities come
The Diagnostics menu includes the following utilities:
•Checkup (TEST)
•View System Information (INSPECT)
•Prepare Notebook for a Compaq Service Call (RemotePaq)
Customers are encouraged to run the Diagnostics utilities to try to solve a problem before calling for support. Checkup (TEST) should be run with the options for saving the device list to a file and printing or saving the error log. The View System Information (INSPECT) utility should also be run with the option for printing or saving the information. Customers should have these files or the printed information available when calling for support.
6 TROUBLESHOOTING | PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES |