HP 18XL381 Display Solutions, Display Problem Probable Cause Solutions, Using Fn+F7 or Fn+F8

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Presario 1800/1800T Series

Models: XL280, XL380, XL381,

and XL390

Diskette Drive

Problem

 

Probable Cause

 

Solution(s)

Diskette drive cannot

 

Diskette is not formatted.

 

Format the diskette. At the

read a diskette.

 

 

 

system prompt, enter

 

 

 

 

FORMAT A:

 

 

 

 

 

Cannot boot from

 

Bootable diskette is not in the

 

Put the bootable diskette in the

diskette.

 

diskette drive.

 

diskette drive.

 

 

 

 

 

 

 

Diskette Boot has incorrect

 

Run Setup and set diskette as first

 

 

setting in Setup.

 

to boot.

 

 

 

 

 

Display Solutions

This section lists some causes and solutions for common Notebook display and external monitor problems.

You can perform a monitor self-test on an external VGA color or monochrome monitor by completing the following steps:

1.Turn off the monitor. 2.Turn off the Notebook.

3.Disconnect the monitor signal cable from the Notebook. 4.Turn on the monitor and allow it to warm up for one minute.

The display should be white. A narrow black border may also appear on the left and right sides of the display. Either of these displays indicates that the monitor is working properly.

Display

Problem

 

Probable Cause

 

Solution(s)

Screen is dim.

 

Brightness control

 

Adjust the display brightness by

 

 

(if applicable) is not set

 

using Fn+F7 or Fn+F8.

 

 

properly.

 

 

 

 

 

 

 

 

 

The Notebook display is in

 

Tilt the display or move the

 

 

direct sunlight.

 

Notebook.

 

 

 

 

 

Screen is blank.

 

Screen saver was initiated or

 

Press any key or touch the

 

 

display was turned off by

 

TouchPad.

 

 

Power Management due to

 

 

 

 

lack of user activity.

 

 

 

 

 

 

 

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 23

Image 59
Contents Welcome to the Maintenance & Service Guide MSG Using this Guide Before You Begin Preface Serial Number Product Description Hard Drive BatteryFeatures XL381 XL390 Display Processor# Description # Description Front of UnitDescription # DescriptionModel XL3xx Front Bezel Components Left-Side Components Right-Side Components Underneath the Unit Rear Connectors Optional QuikDock Specification Metric SpecificationsHardware System Function System InterruptsSystem I/O Addresses Address System Function Shipping ConfigurationPresario 1800/1800T Series System Expansion Total Memory Board Memory Memory Memory Address System FunctionDisplay SpecificationValueSpecification 15.0 GB 20.0 GB 32.0 GB Specification 10.0 GB 12.0 GBSpecification Specification AHr Li-ionPin Assignments Pin SignalTV-Out Composite Video Connector Modem Connector Game Port Connector QuikDock Connector Battery and Power Management Manual Standby Mode Hibernation Mode Off Mode AutomaticIndicators ActivationPortable Home Laptop Office Desk Power Scheme Always On AC PowerBattery Power Setting Low Battery Critical Battery Default Alarm SettingsRebooting After a Lockup Increasing Battery Pack Operating Time Li-ion Enhanced Charge Time Battery Pack Conditioning a Battery PackTroubleshooting Preliminary Steps Clearing the Power-On Password System Options Not Set Probable Cause Post Error MessagesSystem Board Failure Probable Cause Recommended Action Diskette Controller Error Probable Cause XX000YZZ 201-Memory Error Probable CauseKeyboard Error Recommended Action Keyboard or System Unit Error Probable CauseHard Drive Controller Probable Cause Primary Hard Drive 0 Failure Probable CauseCheckup Test View System Information Inspect Diagnostic Error Codes Memory Test Error Codes Processor Test Error CodesError Code Description Recommended Action Keyboard Test Error Codes Serial Test Error Codes Hard Drive Test Error Codes Description Recommended Action Video Test Error Codes Presario 1800/1800T Series Audio Test Error Codes Presario 1800/1800T Series Before Replacing Parts Troubleshooting without DiagnosticsAudio Problem Probable Cause Solution Solving Minor ProblemsAudio Solutions Battery Pack/Gauge SolutionsReplace the battery pack Replace the RTC battery Presario 1800/1800T Series Diskette Drive Problem Probable Cause Solutions CD and DVD Drive SolutionsDiskette Drive Solutions CD or DVD Drive Problem Probable Cause SolutionsUsing Fn+F7 or Fn+F8 Display SolutionsDisplay Problem Probable Cause Solutions Replace the display assembly Replace the system board Backlight brightness cannot be adjusted with Fn+F7 or Fn+F8 Hardware Installation Problem Probable Cause Solutions Hard Drive SolutionsHardware Installation Solutions Hard Drive Problem Probable Cause SolutionsMemory Problem Probable Cause Solutions Keyboard/Numeric Keypad SolutionsMemory Solutions Keyboard/Numeric Keypad Problem Probable Cause SolutionsPC Card sound effects PC Card SolutionsPC Card Problem Probable Cause Solutions PC card modem or fax card does not work Power Problem Probable Cause Solutions Power SolutionsPrinter Problem Probable Cause Solutions Printer SolutionsTouchPad/Pointing Device Problem Probable Cause Solutions TouchPad/Pointing Device SolutionsShipping Preparation Contacting Compaq SupportRemoval & Replacement Required Tools ZIF Connector Cables Diskette Drive Ribbon Cable Keyboard Ribbon Cable Hard Drive Ribbon CableCD/DVD Ribbon Cable CD/DVD Ribbon Cable Keyboard Ribbon Cable Diskette Drive Ribbon CableSpeaker Assembly Cable Keyboard Ribbon Cable CD/DVD Ribbon Cable Speaker Assembly CablePreparing the Notebook for Disassembly QuikDock Removal ProceduresBattery Pack Palmrest Cover with TouchPad Presario 1800/1800T Series Presario 1800/1800T Series Keyboard Button Board Cover Presario 1800/1800T Series Presario 1800/1800T Series Presario 1800/1800T Series Internet Switch Board Presario 1800/1800T Series Heat Sink Heatspreader Modem Disconnect the hard drive data cable Hard DrivePresario 1800/1800T Series Presario 1800/1800T Series LCD DisqPlay Module Processor Presario 1800/1800T Series CD, CD-RW, or DVD Drive Presario 1800/1800T Series Presario 1800/1800T Series Display Panel Assembly Presario 1800/1800T Series Presario 1800/1800T Series Upper CPU Cover Fan Assembly Presario 1800/1800T Series Real Time Clock RTC Battery Presario 1800/1800T Series Diskette Drive Presario 1800/1800T Series Voltage Converter Board Speaker Assembly Presario 1800/1800T Series System Board Presario 1800/1800T Series Presario 1800/1800T Series Presario 1800/1800T Series To replace the system board, reverse these procedures Memory Module Presario 1800/1800T Series Spare Part Items Parts CatalogBoards Spare Part Item Display AssemblyMass-Storage Devices Miscellaneous Cable Kit Miscellaneous Plastics Kit Miscellaneous Parts Part Numbers & Availability Alphabetical Spares Listing Disqplay Module, See LCD Indicator Module SO Dimm 171815-001 All 170835-004 All US platforms 191298-003
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