HP 18XL381 manual Post Error Messages, System Board Failure Probable Cause Recommended Action

Page 40

Presario 1800/1800T Series

Models: XL280, XL380, XL381,

and XL390

Power-On Self-Test (POST)

To run POST, complete these steps:

Turn off the Notebook, then turn it on again. As soon as the Compaq logo appears, press the ESC key to display the POST messages as they occur. Remember any POST error codes that are displayed.

If the Notebook does not beep, POST has successfully completed its test and detected no errors. The Notebook will automatically restart.

Note: If a bootable diskette is installed in the diskette drive, the system will boot from the diskette instead of the hard drive.

However, if POST detects errors, the Notebook will beep and/or display a text message.

Note: If the Notebook is not functioning well enough to complete POST, or the display is unable to show POST error messages, refer to the section Solving Minor Problems later in this chapter.

POST Error Messages

A list of the POST error codes and their descriptions is shown in the tables below.

102-System Board Failure

Probable Cause

Recommended Action

 

 

DMA, timers, and so on

Replace the system board.

162–System Options Not Set

Probable Cause

Incorrect configuration

CMOS reflects an invalid configuration setting.

RAM failure

Memory test data error

Recommended Action

Run Setup.

Run Setup.

1.Replace the memory modules.

2.Replace the system board.

1.Replace the memory modules.

2.Replace the system board.

4 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Image 40
Contents Welcome to the Maintenance & Service Guide MSG Using this Guide Before You Begin Preface Serial Number Product Description Battery Features XL381 XL390 DisplayProcessor Hard DriveFront of Unit # Description # Description# Description DescriptionModel XL3xx Front Bezel Components Left-Side Components Right-Side Components Underneath the Unit Rear Connectors Optional QuikDock Specifications Specification MetricSystem Interrupts Hardware System FunctionAddress System Function Shipping Configuration System I/O AddressesPresario 1800/1800T Series Memory Address System Function System Expansion Total Memory Board Memory MemorySpecificationValue DisplaySpecification 10.0 GB 12.0 GB Specification 15.0 GB 20.0 GB 32.0 GBSpecification AHr Li-ion SpecificationPin Signal Pin AssignmentsTV-Out Composite Video Connector Modem Connector Game Port Connector QuikDock Connector Battery and Power Management Standby Mode Hibernation Mode Off Mode Automatic IndicatorsActivation ManualBattery Power Power Scheme Always On AC PowerPortable Home Laptop Office Desk Default Alarm Settings Setting Low Battery Critical BatteryRebooting After a Lockup Increasing Battery Pack Operating Time Conditioning a Battery Pack Li-ion Enhanced Charge Time Battery PackTroubleshooting Preliminary Steps Clearing the Power-On Password System Board Failure Probable Cause Recommended Action Post Error MessagesSystem Options Not Set Probable Cause XX000YZZ 201-Memory Error Probable Cause Keyboard Error Recommended ActionKeyboard or System Unit Error Probable Cause Diskette Controller Error Probable CausePrimary Hard Drive 0 Failure Probable Cause Hard Drive Controller Probable CauseCheckup Test View System Information Inspect Diagnostic Error Codes Error Code Description Recommended Action Processor Test Error CodesMemory Test Error Codes Keyboard Test Error Codes Serial Test Error Codes Hard Drive Test Error Codes Description Recommended Action Video Test Error Codes Presario 1800/1800T Series Audio Test Error Codes Presario 1800/1800T Series Troubleshooting without Diagnostics Before Replacing PartsSolving Minor Problems Audio SolutionsBattery Pack/Gauge Solutions Audio Problem Probable Cause SolutionReplace the battery pack Replace the RTC battery Presario 1800/1800T Series CD and DVD Drive Solutions Diskette Drive SolutionsCD or DVD Drive Problem Probable Cause Solutions Diskette Drive Problem Probable Cause SolutionsDisplay Problem Probable Cause Solutions Display SolutionsUsing Fn+F7 or Fn+F8 Replace the display assembly Replace the system board Backlight brightness cannot be adjusted with Fn+F7 or Fn+F8 Hard Drive Solutions Hardware Installation SolutionsHard Drive Problem Probable Cause Solutions Hardware Installation Problem Probable Cause SolutionsKeyboard/Numeric Keypad Solutions Memory SolutionsKeyboard/Numeric Keypad Problem Probable Cause Solutions Memory Problem Probable Cause SolutionsPC Card Problem Probable Cause Solutions PC Card SolutionsPC Card sound effects PC card modem or fax card does not work Power Solutions Power Problem Probable Cause SolutionsPrinter Solutions Printer Problem Probable Cause SolutionsTouchPad/Pointing Device Solutions TouchPad/Pointing Device Problem Probable Cause SolutionsContacting Compaq Support Shipping PreparationRemoval & Replacement Required Tools ZIF Connector Cables Hard Drive Ribbon Cable Diskette Drive Ribbon Cable Keyboard Ribbon CableCD/DVD Ribbon Cable Diskette Drive Ribbon Cable CD/DVD Ribbon Cable Keyboard Ribbon CableSpeaker Assembly Cable CD/DVD Ribbon Cable Speaker Assembly Cable Keyboard Ribbon CablePreparing the Notebook for Disassembly Removal Procedures QuikDockBattery Pack Palmrest Cover with TouchPad Presario 1800/1800T Series Presario 1800/1800T Series Keyboard Button Board Cover Presario 1800/1800T Series Presario 1800/1800T Series Presario 1800/1800T Series Internet Switch Board Presario 1800/1800T Series Heat Sink Heatspreader Modem Hard Drive Disconnect the hard drive data cablePresario 1800/1800T Series Presario 1800/1800T Series LCD DisqPlay Module Processor Presario 1800/1800T Series CD, CD-RW, or DVD Drive Presario 1800/1800T Series Presario 1800/1800T Series Display Panel Assembly Presario 1800/1800T Series Presario 1800/1800T Series Upper CPU Cover Fan Assembly Presario 1800/1800T Series Real Time Clock RTC Battery Presario 1800/1800T Series Diskette Drive Presario 1800/1800T Series Voltage Converter Board Speaker Assembly Presario 1800/1800T Series System Board Presario 1800/1800T Series Presario 1800/1800T Series Presario 1800/1800T Series To replace the system board, reverse these procedures Memory Module Presario 1800/1800T Series Parts Catalog Spare Part ItemsBoards Display Assembly Spare Part ItemMass-Storage Devices Miscellaneous Cable Kit Miscellaneous Plastics Kit Miscellaneous Parts Part Numbers & Availability Alphabetical Spares Listing Disqplay Module, See LCD Indicator Module SO Dimm 171815-001 All 170835-004 All US platforms 191298-003
Related manuals
Manual 14 pages 60.01 Kb