HP 18XL381 manual Presario 1800/1800T Series

Page 51

Presario 1800/1800T Series

Models: XL280, XL380, XL381,

and XL390

		Video Test Error Codes
Error Code	Description		Recommended Action

2402-xx

2403-xx

2404-xx

2405-xx

2406-xx

2408-xx

2409-xx

2410-xx

2411-xx

2412-xx

2414-xx

2416-xx

2418-xx

Video memory test failed

Video attribute test failed

Video character set test failed

Video 80 x 25 mode 9 x 14 character cell test failed

Video 80 x 25 mode 8 x 8 character cell test failed

Video 320 x 200 mode color set 0 test failed

Video 320 x 200 mode color set 1 test failed

Video 640 x 200 mode test failed

Video screen memory page test failed

Video gray scale test failed

Video white screen test failed

Video noise pattern test failed

ECG/VGC memory test failed

The following steps apply to error codes

2402-xx through 2418-xx:

1.Run the Configuration and Diagnostics utilities.

2.Replace the display assembly and retest.

3.Replace the system board and retest.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 15

Image 51

Contents Welcome to the Maintenance & Service Guide MSG Using this Guide Before You Begin Preface Serial Number Product Description Hard Drive BatteryFeatures XL381 XL390 Display Processor# Description # Description Front of UnitDescription # DescriptionModel XL3xx Front Bezel Components Left-Side Components Right-Side Components Underneath the Unit Rear Connectors Optional QuikDock Specification Metric SpecificationsHardware System Function System InterruptsSystem I/O Addresses Address System Function Shipping ConfigurationPresario 1800/1800T Series System Expansion Total Memory Board Memory Memory Memory Address System FunctionDisplay SpecificationValueSpecification 15.0 GB 20.0 GB 32.0 GB Specification 10.0 GB 12.0 GBSpecification Specification AHr Li-ionPin Assignments Pin SignalTV-Out Composite Video Connector Modem Connector Game Port Connector QuikDock Connector Battery and Power Management Manual Standby Mode Hibernation Mode Off Mode AutomaticIndicators ActivationPower Scheme Always On AC Power Battery PowerPortable Home Laptop Office Desk Setting Low Battery Critical Battery Default Alarm SettingsRebooting After a Lockup Increasing Battery Pack Operating Time Li-ion Enhanced Charge Time Battery Pack Conditioning a Battery PackTroubleshooting Preliminary Steps Clearing the Power-On Password Post Error Messages System Board Failure Probable Cause Recommended ActionSystem Options Not Set Probable Cause Diskette Controller Error Probable Cause XX000YZZ 201-Memory Error Probable CauseKeyboard Error Recommended Action Keyboard or System Unit Error Probable CauseHard Drive Controller Probable Cause Primary Hard Drive 0 Failure Probable CauseCheckup Test View System Information Inspect Diagnostic Error Codes Processor Test Error Codes Error Code Description Recommended ActionMemory Test Error Codes Keyboard Test Error Codes Serial Test Error Codes Hard Drive Test Error Codes Description Recommended Action Video Test Error Codes Presario 1800/1800T Series Audio Test Error Codes Presario 1800/1800T Series Before Replacing Parts Troubleshooting without DiagnosticsAudio Problem Probable Cause Solution Solving Minor ProblemsAudio Solutions Battery Pack/Gauge SolutionsReplace the battery pack Replace the RTC battery Presario 1800/1800T Series Diskette Drive Problem Probable Cause Solutions CD and DVD Drive SolutionsDiskette Drive Solutions CD or DVD Drive Problem Probable Cause SolutionsDisplay Solutions Display Problem Probable Cause SolutionsUsing Fn+F7 or Fn+F8 Replace the display assembly Replace the system board Backlight brightness cannot be adjusted with Fn+F7 or Fn+F8 Hardware Installation Problem Probable Cause Solutions Hard Drive SolutionsHardware Installation Solutions Hard Drive Problem Probable Cause SolutionsMemory Problem Probable Cause Solutions Keyboard/Numeric Keypad SolutionsMemory Solutions Keyboard/Numeric Keypad Problem Probable Cause SolutionsPC Card Solutions PC Card Problem Probable Cause SolutionsPC Card sound effects PC card modem or fax card does not work Power Problem Probable Cause Solutions Power SolutionsPrinter Problem Probable Cause Solutions Printer SolutionsTouchPad/Pointing Device Problem Probable Cause Solutions TouchPad/Pointing Device SolutionsShipping Preparation Contacting Compaq SupportRemoval & Replacement Required Tools ZIF Connector Cables Diskette Drive Ribbon Cable Keyboard Ribbon Cable Hard Drive Ribbon CableCD/DVD Ribbon Cable CD/DVD Ribbon Cable Keyboard Ribbon Cable Diskette Drive Ribbon CableSpeaker Assembly Cable Keyboard Ribbon Cable CD/DVD Ribbon Cable Speaker Assembly CablePreparing the Notebook for Disassembly QuikDock Removal ProceduresBattery Pack Palmrest Cover with TouchPad Presario 1800/1800T Series Presario 1800/1800T Series Keyboard Button Board Cover Presario 1800/1800T Series Presario 1800/1800T Series Presario 1800/1800T Series Internet Switch Board Presario 1800/1800T Series Heat Sink Heatspreader Modem Disconnect the hard drive data cable Hard DrivePresario 1800/1800T Series Presario 1800/1800T Series LCD DisqPlay Module Processor Presario 1800/1800T Series CD, CD-RW, or DVD Drive Presario 1800/1800T Series Presario 1800/1800T Series Display Panel Assembly Presario 1800/1800T Series Presario 1800/1800T Series Upper CPU Cover Fan Assembly Presario 1800/1800T Series Real Time Clock RTC Battery Presario 1800/1800T Series Diskette Drive Presario 1800/1800T Series Voltage Converter Board Speaker Assembly Presario 1800/1800T Series System Board Presario 1800/1800T Series Presario 1800/1800T Series Presario 1800/1800T Series To replace the system board, reverse these procedures Memory Module Presario 1800/1800T Series Spare Part Items Parts CatalogBoards Spare Part Item Display AssemblyMass-Storage Devices Miscellaneous Cable Kit Miscellaneous Plastics Kit Miscellaneous Parts Part Numbers & Availability Alphabetical Spares Listing Disqplay Module, See LCD Indicator Module SO Dimm 171815-001 All 170835-004 All US platforms 191298-003

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