HP 18XL381 manual Solving Minor Problems, Audio Solutions, Battery Pack/Gauge Solutions

Presario 1800/1800T Series

Models: XL280, XL380, XL381,

and XL390

Solving Minor Problems

Some problems and possible solutions are outlined in the following tables. If the problem appears to be related to a software application, check the documentation provided with the software.

Audio Solutions

A common audio problem and solution are listed in the following table.

	Audio
Problem	Probable Cause	Solution

Notebook does not beep after the Power-On Self-Test (POST).

This is typical; it indicates successful completion of the Power-On Self-Test (POST).

No action is required.

Battery Pack/Gauge Solutions

Some causes and solutions for common battery pack problems are listed in the following table. Power Solutions later in this chapter may also be applicable to the following problems.

Battery Pack/Gauge

Problem Probable Cause Solution(s)

Notebook won’t turn on when battery pack is inserted and power cord is unplugged.

Battery pack is discharged.

•Connect the Notebook to an external power source and charge the battery pack.

OR

•Replace the battery pack with a fully charged battery pack.

Check the battery connectors on the system board to verify that they are evenly spaced and not bent or broken.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES TROUBLESHOOTING 19