HP BOOK XE4500 manual Verifying the Repair

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Swapping modules that might be defective with others known to be good is generally an ideal way to find the module responsible for the problem. A failure symptom is rarely caused by more than one module, so you will not usually need to replace more than one to correct a particular failure.

After you replace a module, the notebook will normally be in a confused state and lock up when you apply power. If this happens, press the reset button: this turns the notebook off, so that you can restart it in a known state.

Verifying the Repair

Before returning the repaired notebook to the customer, verify the repair by running the following tests:

e-Diagtools Basic Diagnostic Test. Run the basic test of the e-Diagtools diagnostic program (page 3-17).

–and–

Function Tests. Run tests that check the repaired function, such as those in e-Diagtools (page 3- 17).

–and–

Failed Tests. Run any other tests that failed during troubleshooting.

3-4

Troubleshooting and Diagnostics

HP Omnibook XE4100/XE4500

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Contents HP Omnibook XE4100 HP Omnibook XE4500 Edition History Contents Replaceable Parts Reference Information Figures Tables Introduction Source Address or Number CommentsPage Product Information Omnibook XE4100/XE4500 NotebooksProduct Comparisons Features Omnibook XE4100/XE4500- Front ViewOmnibook XE4100/XE4500- Back View Omnibook XE4100/XE4500- Bottom View Turning the Notebook On and Off Activating Power ModesOperation Keyboard Status Lights Checking the Status of the NotebookMain Status Lights front of notebook Hot Key Effect Using Fn Hot KeysFn Hot Keys Resetting the Notebook Resetting the NotebookSpecifications Omnibook X4100 and XE4500 SpecificationsWireless LAN Security FeaturesAudio System KeyboardMajor ICs Omnibook XE4500 Omnibook XE4100, XE4500 Accessories Replaceable Module Diagram Internal DesignFunctional Structure Description Page Removal and Replacement Removal Cross-ReferenceScrew Thread Size Torque cm-kgf Torque in-lbf Required EquipmentRecommended Screw Torque Values Disassembly Flowchart Disassembly FlowRemoving the Battery Removal ProcedureRemoving an Sdram Module Reassembly Notes Removing a Sdram ModuleRemoving the Wireless LAN Mini-PCI Card Removing the Mini-PCI Card Reassembly NotesRemoving the Hard Disk Drive Removing the Hard Disk DriveRecovering the Factory Software Removing the Hard Disk Drive TrayReplacing Small Parts Replacing Small Parts User-ReplaceableRemoving the Keyboard Cover Removing the Keyboard Cover Reassembly Note Removing the Speaker Assembly Removing the Speaker AssemblyRemoving the Keyboard Removing the Keyboard Removing the Switchboard PCA User-ReplaceableRemoving the CD/DVD Drive 11. Removing the CD/DVD DriveRemoving the Display Assembly HP Authorized Service Providers Only12. Removing the Display Assembly Reassembly Notes Removing the Top Case 13. Removing the Top Case Removing the Floppy Drive 14. Removing the Floppy Drive Reassembly Notes Removing the Infrared I/R PCA 15. Removing the I/R PCA Removing the Heatsink with Fan 16. Removing the Heatsink with FanReassembly Notes Removing the CPU Module 17. Removing the CPU ModuleReassembly Notes Removing the Motherboard 18. Removing the Motherboard Wireless Models Only Reassembly ProcedurePage Installing a New Serial Number Label Replacing Components on a Bottom Case20. Replacing the Antennas Replacing a Pcmcia Door 21. Removing a Pcmcia DoorRepairing the Bios IC Using e-DiagTools for WindowsUsing a Bios Floppy Disk 22. Boot-Block JumperRemoving Other Components Removing Omnibook XE4100/XE4500 ComponentsComponent Removal Procedure Additional Steps Guide, HDD Panel, wirelessAntennas wireless PCA, switchboardSerial Number Label ASP Support Status Support by Authorized Service ProvidersASP Support Options Troubleshooting Basic Troubleshooting StepsTroubleshooting the Problem Checking for Customer AbuseVerifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsTroubleshooting Suggestions StartupPower Standby/resume Display Use Recovery CDs to Keyboard Touch pad Serial/Parallel/USB Infrared Miscellaneous One-Touch button ProblemsMotherboard Accessories Updating e-Diagtools Diagnostic ToolsDiagtools Diagnostic Program Running e-Diagtools Interpreting the Results Power-On Self-Test Post Terminal-Error Beep CodesTest 8742 Keyboard Controller on motherboard Build Mptable for multi-processor boards Post Messages Message Description02F4 Eisa Cmos not writeable Sycard PCCtest Commands Sycard PCCtest 450/460 PC Card OptionalInstalling the WMI Package Using WMIUninstalling the WMI Package Windows Management Instrumentation WMIBios Setup Utility Running the Bios Setup UtilityBios Setup Menus and Parameters Main Menu Description DefaultUpdating the Notebook’s Bios System Devices Menu Description DefaultSecurity Menu Description Default Boot Menu Description DefaultReplaceable Parts Exploded View Omnibook Replaceable Parts Replaceable Parts HP Omnibook XE4100/XE4500 HP Omnibook XE4100/XE4500 Replaceable Parts Accessory Replaceable Parts Part Number ReferenceHP Omnibook XE4100/XE4500 Replaceable Parts Replaceable Parts HP Omnibook XE4100/XE4500 HP Omnibook XE4100/XE4500 Replaceable Parts Replaceable Parts HP Omnibook XE4100/XE4500 HP Omnibook XE4100/XE4500 Replaceable Parts Page Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement Omnibook XE4100/XE4500 LCD Guidelines Mechanical ImperfectionsService Notes and Obsolete Parts Page Part Number F4640-90024