HP BOOK XE4500 manual Standby/resume

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Symptom

Call Center:

Repair Center:

Repair Center:

 

Suggestions

Likely Causes

Comments

Turns off

Battery may be extremely

Battery.

 

immediately after

low. Plug in AC adapter or

 

 

turning on.

insert charged battery

 

 

Does not run on

Check battery and contacts.

Battery or contacts.

 

battery; empty

Try another battery if

Motherboard.

 

battery indication.

available.

 

 

Beeps repeatedly.

Notebook beeps repeatedly

Battery.

 

 

when battery is low. Connect

 

 

 

AC adapter or replace

 

 

 

battery.

 

 

Battery does not

Make sure AC adapter has

Battery or contacts.

Check battery and AC

charge.

correct power rating.

AC adapter.

adapter.

 

Make sure AC adapter is

Motherboard.

Check heatsink.

 

connected properly and

Heatsink.

 

 

battery installed properly.

 

 

 

 

 

Check battery contacts. If

 

 

 

available, try another battery

 

 

 

and AC adapter.

 

 

 

Move notebook away from

 

 

 

any nearby heat source.

 

 

 

Unplug AC adapter and allow

 

 

 

battery to cool. Check for

 

 

 

blocked air vents.

 

 

AC adapter does

Try another AC adapter, if

AC adapter.

AC adapter cannot be

not power

available.

Motherboard.

repaired, and must be

notebook.

 

 

replaced.

Battery indicator is

Time Remaining is an

 

 

inaccurate.

estimate based on

 

 

 

notebook’s power use at that

 

 

 

moment. It therefore

 

 

 

depends on current task, and

 

 

 

assumes power will be used

 

 

 

at that rate until battery runs

 

 

 

out. So if notebook is

 

 

 

currently using good deal of

 

 

 

power (such as when reading

 

 

 

CD or DVD), Time

 

 

 

Remaining likely shows less

 

 

 

time than actually remains.

 

 

Standby/resume

 

 

 

General problems.

Close all applications before

 

 

 

entering (or allowing

 

 

 

notebook to enter) Standby

 

 

 

or Hibernate mode.

 

 

 

If problem appears after

 

 

 

installing new software

 

 

 

(including drivers), uninstall

 

 

 

that software. Contact

 

 

 

software vendor for additional

 

 

 

support.

 

 

3-8

Troubleshooting and Diagnostics

HP Omnibook XE4100/XE4500

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Contents HP Omnibook XE4100 HP Omnibook XE4500 Edition History Contents Replaceable Parts Reference Information Figures Tables Introduction Source Address or Number CommentsPage Product Information Omnibook XE4100/XE4500 NotebooksProduct Comparisons Features Omnibook XE4100/XE4500- Front ViewOmnibook XE4100/XE4500- Back View Omnibook XE4100/XE4500- Bottom View Activating Power Modes OperationTurning the Notebook On and Off Checking the Status of the Notebook Main Status Lights front of notebookKeyboard Status Lights Using Fn Hot Keys Fn Hot KeysHot Key Effect Resetting the Notebook Resetting the NotebookSpecifications Omnibook X4100 and XE4500 SpecificationsWireless LAN Security FeaturesAudio System KeyboardMajor ICs Omnibook XE4500 Omnibook XE4100, XE4500 Accessories Replaceable Module Diagram Internal DesignFunctional Structure Description Page Removal and Replacement Removal Cross-ReferenceRequired Equipment Recommended Screw Torque ValuesScrew Thread Size Torque cm-kgf Torque in-lbf Disassembly Flowchart Disassembly FlowRemoving the Battery Removal ProcedureRemoving an Sdram Module Reassembly Notes Removing a Sdram ModuleRemoving the Wireless LAN Mini-PCI Card Removing the Mini-PCI Card Reassembly NotesRemoving the Hard Disk Drive Removing the Hard Disk DriveRecovering the Factory Software Removing the Hard Disk Drive TrayReplacing Small Parts Replacing Small Parts User-ReplaceableRemoving the Keyboard Cover Removing the Keyboard Cover Reassembly Note Removing the Speaker Assembly Removing the Speaker AssemblyRemoving the Keyboard Removing the Keyboard Removing the Switchboard PCA User-ReplaceableRemoving the CD/DVD Drive 11. Removing the CD/DVD DriveRemoving the Display Assembly HP Authorized Service Providers Only12. Removing the Display Assembly Reassembly Notes Removing the Top Case 13. Removing the Top Case Removing the Floppy Drive 14. Removing the Floppy Drive Reassembly Notes Removing the Infrared I/R PCA 15. Removing the I/R PCA Removing the Heatsink with Fan 16. Removing the Heatsink with FanReassembly Notes Removing the CPU Module 17. Removing the CPU ModuleReassembly Notes Removing the Motherboard 18. Removing the Motherboard Wireless Models Only Reassembly ProcedurePage Installing a New Serial Number Label Replacing Components on a Bottom Case20. Replacing the Antennas Replacing a Pcmcia Door 21. Removing a Pcmcia DoorRepairing the Bios IC Using e-DiagTools for WindowsUsing a Bios Floppy Disk 22. Boot-Block JumperRemoving Other Components Removing Omnibook XE4100/XE4500 ComponentsComponent Removal Procedure Additional Steps Guide, HDD Panel, wirelessAntennas wireless PCA, switchboardSupport by Authorized Service Providers ASP Support OptionsSerial Number Label ASP Support Status Troubleshooting Basic Troubleshooting StepsTroubleshooting the Problem Checking for Customer AbuseVerifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsTroubleshooting Suggestions StartupPower Standby/resume Display Use Recovery CDs to Keyboard Touch pad Serial/Parallel/USB Infrared One-Touch button Problems MotherboardMiscellaneous Accessories Diagnostic Tools Diagtools Diagnostic ProgramUpdating e-Diagtools Running e-Diagtools Interpreting the Results Power-On Self-Test Post Terminal-Error Beep CodesTest 8742 Keyboard Controller on motherboard Build Mptable for multi-processor boards Post Messages Message Description02F4 Eisa Cmos not writeable Sycard PCCtest Commands Sycard PCCtest 450/460 PC Card OptionalInstalling the WMI Package Using WMIUninstalling the WMI Package Windows Management Instrumentation WMIBios Setup Utility Running the Bios Setup UtilityBios Setup Menus and Parameters Main Menu Description DefaultUpdating the Notebook’s Bios System Devices Menu Description DefaultSecurity Menu Description Default Boot Menu Description DefaultReplaceable Parts Exploded View Omnibook Replaceable Parts Replaceable Parts HP Omnibook XE4100/XE4500 HP Omnibook XE4100/XE4500 Replaceable Parts Accessory Replaceable Parts Part Number ReferenceHP Omnibook XE4100/XE4500 Replaceable Parts Replaceable Parts HP Omnibook XE4100/XE4500 HP Omnibook XE4100/XE4500 Replaceable Parts Replaceable Parts HP Omnibook XE4100/XE4500 HP Omnibook XE4100/XE4500 Replaceable Parts Page Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement Omnibook XE4100/XE4500 LCD Guidelines Mechanical ImperfectionsService Notes and Obsolete Parts Page Part Number F4640-90024