HP BOOK XE4500 manual Accessories

Page 80

Symptom

Call Center:

Repair Center:

Repair Center:

 

Suggestions

Likely Causes

Comments

Notebook pauses

May be normal Windows

CPU module.

If notebook slows after period

or runs sluggishly.

behavior (background

Motherboard.

of continuous activity, check

 

processing can affect

 

heatsink—see previous

 

response time).

 

symptom.

 

Certain operations (such as

 

 

 

virus scanning or file

 

 

 

browsers) can affect

 

 

 

performance.

 

 

 

Press Ctrl+Alt+Del to see if

 

 

 

an application is not

 

 

 

responding.

 

 

 

Restart notebook.

 

 

 

If hard disk has spun down to

 

 

 

conserve power, it can take

 

 

 

several seconds to spin up

 

 

 

(you can hear this). Use

 

 

 

Control Panel to modify hard

 

 

 

disk power settings.

 

 

 

Check for overheating—see

 

 

 

previous symptom.

 

 

 

If notebook’s hard drive

 

 

 

frequently runs (as indicated

 

 

 

by hard drive light on front of

 

 

 

notebook) while notebook

 

 

 

appears to be paused or

 

 

 

running slowly, consider

 

 

 

installing additional SDRAM.

 

 

 

Make sure hard drive has

 

 

 

adequate free space. Delete

 

 

 

temporary and unneeded

 

 

 

files.

 

 

Notebook still on

Press Ctrl+Alt+Del and end

 

 

but stops

any application not

 

 

responding.

responding.

 

 

 

Reset notebook (see page 1-

 

 

 

9).

 

 

Accessories

 

 

 

 

 

 

 

Port replicator

Check notebook’s power

Port replicator.

Port replicator is not

problems.

supply.

Motherboard.

repairable, and must be

 

Check settings in BIOS

 

exchanged.

 

Setup.

 

 

3-16 Troubleshooting and Diagnostics

HP Omnibook XE4100/XE4500

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Contents HP Omnibook XE4100 HP Omnibook XE4500 Edition History Contents Replaceable Parts Reference Information Figures Tables Introduction Source Address or Number CommentsPage Product Information Omnibook XE4100/XE4500 NotebooksProduct Comparisons Features Omnibook XE4100/XE4500- Front ViewOmnibook XE4100/XE4500- Back View Omnibook XE4100/XE4500- Bottom View Turning the Notebook On and Off Activating Power ModesOperation Keyboard Status Lights Checking the Status of the NotebookMain Status Lights front of notebook Hot Key Effect Using Fn Hot KeysFn Hot Keys Resetting the Notebook Resetting the NotebookSpecifications Omnibook X4100 and XE4500 SpecificationsWireless LAN Security FeaturesAudio System KeyboardMajor ICs Omnibook XE4500 Omnibook XE4100, XE4500 Accessories Replaceable Module Diagram Internal DesignFunctional Structure Description Page Removal and Replacement Removal Cross-ReferenceScrew Thread Size Torque cm-kgf Torque in-lbf Required EquipmentRecommended Screw Torque Values Disassembly Flowchart Disassembly FlowRemoving the Battery Removal ProcedureRemoving an Sdram Module Reassembly Notes Removing a Sdram ModuleRemoving the Wireless LAN Mini-PCI Card Removing the Mini-PCI Card Reassembly NotesRemoving the Hard Disk Drive Removing the Hard Disk DriveRecovering the Factory Software Removing the Hard Disk Drive TrayReplacing Small Parts Replacing Small Parts User-ReplaceableRemoving the Keyboard Cover Removing the Keyboard Cover Reassembly Note Removing the Speaker Assembly Removing the Speaker AssemblyRemoving the Keyboard Removing the Keyboard Removing the Switchboard PCA User-ReplaceableRemoving the CD/DVD Drive 11. Removing the CD/DVD DriveRemoving the Display Assembly HP Authorized Service Providers Only12. Removing the Display Assembly Reassembly Notes Removing the Top Case 13. Removing the Top Case Removing the Floppy Drive 14. Removing the Floppy Drive Reassembly Notes Removing the Infrared I/R PCA 15. Removing the I/R PCA Removing the Heatsink with Fan 16. Removing the Heatsink with FanReassembly Notes Removing the CPU Module 17. Removing the CPU ModuleReassembly Notes Removing the Motherboard 18. Removing the Motherboard Wireless Models Only Reassembly ProcedurePage Installing a New Serial Number Label Replacing Components on a Bottom Case20. Replacing the Antennas Replacing a Pcmcia Door 21. Removing a Pcmcia DoorRepairing the Bios IC Using e-DiagTools for WindowsUsing a Bios Floppy Disk 22. Boot-Block JumperRemoving Other Components Removing Omnibook XE4100/XE4500 ComponentsComponent Removal Procedure Additional Steps Guide, HDD Panel, wirelessAntennas wireless PCA, switchboardSerial Number Label ASP Support Status Support by Authorized Service ProvidersASP Support Options Troubleshooting Basic Troubleshooting StepsTroubleshooting the Problem Checking for Customer AbuseVerifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsTroubleshooting Suggestions StartupPower Standby/resume Display Use Recovery CDs to Keyboard Touch pad Serial/Parallel/USB Infrared Miscellaneous One-Touch button ProblemsMotherboard Accessories Updating e-Diagtools Diagnostic ToolsDiagtools Diagnostic Program Running e-Diagtools Interpreting the Results Power-On Self-Test Post Terminal-Error Beep CodesTest 8742 Keyboard Controller on motherboard Build Mptable for multi-processor boards Post Messages Message Description02F4 Eisa Cmos not writeable Sycard PCCtest Commands Sycard PCCtest 450/460 PC Card OptionalInstalling the WMI Package Using WMIUninstalling the WMI Package Windows Management Instrumentation WMIBios Setup Utility Running the Bios Setup UtilityBios Setup Menus and Parameters Main Menu Description DefaultUpdating the Notebook’s Bios System Devices Menu Description DefaultSecurity Menu Description Default Boot Menu Description DefaultReplaceable Parts Exploded View Omnibook Replaceable Parts Replaceable Parts HP Omnibook XE4100/XE4500 HP Omnibook XE4100/XE4500 Replaceable Parts Accessory Replaceable Parts Part Number ReferenceHP Omnibook XE4100/XE4500 Replaceable Parts Replaceable Parts HP Omnibook XE4100/XE4500 HP Omnibook XE4100/XE4500 Replaceable Parts Replaceable Parts HP Omnibook XE4100/XE4500 HP Omnibook XE4100/XE4500 Replaceable Parts Page Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement Omnibook XE4100/XE4500 LCD Guidelines Mechanical ImperfectionsService Notes and Obsolete Parts Page Part Number F4640-90024