HP BOOK XE4500 manual Interpreting the Results

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Interpreting the Results

The e-Diagtools diagnostic program returns test groups, error codes, and suggestions for repair and/or follow-up actions. The basic hardware test shows a recommended replacement part.

To help interpret the results of the e-Diagtools tests, refer to the following:

•e-Diagtools Support Ticket on page 3-18.

•Replaceable Module Diagram on page 1-14

•Functional Structure Description on page 1-15

This combined information should enable you to determine which of the notebook’s components require service.

HP Omnibook XE4100/XE4500

Troubleshooting and Diagnostics 3-19

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Contents HP Omnibook XE4100 HP Omnibook XE4500 Edition History Contents Replaceable Parts Reference Information Figures Tables Source Address or Number Comments IntroductionPage Omnibook XE4100/XE4500 Notebooks Product InformationProduct Comparisons Omnibook XE4100/XE4500- Front View FeaturesOmnibook XE4100/XE4500- Back View Omnibook XE4100/XE4500- Bottom View Turning the Notebook On and Off Activating Power ModesOperation Keyboard Status Lights Checking the Status of the NotebookMain Status Lights front of notebook Hot Key Effect Using Fn Hot KeysFn Hot Keys Resetting the Notebook Resetting the NotebookOmnibook X4100 and XE4500 Specifications SpecificationsKeyboard Wireless LANSecurity Features Audio SystemMajor ICs Omnibook XE4500 Omnibook XE4100, XE4500 Accessories Internal Design Replaceable Module DiagramFunctional Structure Description Page Removal Cross-Reference Removal and ReplacementScrew Thread Size Torque cm-kgf Torque in-lbf Required EquipmentRecommended Screw Torque Values Disassembly Flow Disassembly FlowchartRemoval Procedure Removing the BatteryRemoving a Sdram Module Removing an Sdram Module Reassembly NotesRemoving the Mini-PCI Card Reassembly Notes Removing the Wireless LAN Mini-PCI CardRemoving the Hard Disk Drive Removing the Hard Disk DriveRemoving the Hard Disk Drive Tray Recovering the Factory SoftwareReplacing Small Parts User-Replaceable Replacing Small PartsRemoving the Keyboard Cover Removing the Keyboard Cover Reassembly Note Removing the Speaker Assembly Removing the Speaker AssemblyRemoving the Keyboard Removing the Keyboard User-Replaceable Removing the Switchboard PCA11. Removing the CD/DVD Drive Removing the CD/DVD DriveHP Authorized Service Providers Only Removing the Display Assembly12. Removing the Display Assembly Reassembly Notes Removing the Top Case 13. Removing the Top Case Removing the Floppy Drive 14. Removing the Floppy Drive Reassembly Notes Removing the Infrared I/R PCA 15. Removing the I/R PCA 16. Removing the Heatsink with Fan Removing the Heatsink with FanReassembly Notes 17. Removing the CPU Module Removing the CPU ModuleReassembly Notes Removing the Motherboard 18. Removing the Motherboard Reassembly Procedure Wireless Models OnlyPage Replacing Components on a Bottom Case Installing a New Serial Number Label21. Removing a Pcmcia Door 20. Replacing the Antennas Replacing a Pcmcia DoorUsing e-DiagTools for Windows Repairing the Bios IC22. Boot-Block Jumper Using a Bios Floppy DiskRemoving Omnibook XE4100/XE4500 Components Removing Other ComponentsPCA, switchboard Component Removal Procedure Additional Steps Guide, HDDPanel, wireless Antennas wirelessSerial Number Label ASP Support Status Support by Authorized Service ProvidersASP Support Options Basic Troubleshooting Steps TroubleshootingChecking for Customer Abuse Troubleshooting the ProblemVerifying the Repair Scope of Diagnostic Tools Suggestions for TroubleshootingStartup Troubleshooting SuggestionsPower Standby/resume Display Use Recovery CDs to Keyboard Touch pad Serial/Parallel/USB Infrared Miscellaneous One-Touch button ProblemsMotherboard Accessories Updating e-Diagtools Diagnostic ToolsDiagtools Diagnostic Program Running e-Diagtools Interpreting the Results Post Terminal-Error Beep Codes Power-On Self-TestTest 8742 Keyboard Controller on motherboard Build Mptable for multi-processor boards Message Description Post Messages02F4 Eisa Cmos not writeable Sycard PCCtest 450/460 PC Card Optional Sycard PCCtest CommandsWindows Management Instrumentation WMI Installing the WMI PackageUsing WMI Uninstalling the WMI PackageMain Menu Description Default Bios Setup UtilityRunning the Bios Setup Utility Bios Setup Menus and ParametersBoot Menu Description Default Updating the Notebook’s BiosSystem Devices Menu Description Default Security Menu Description DefaultReplaceable Parts Exploded View Omnibook Replaceable Parts Replaceable Parts HP Omnibook XE4100/XE4500 HP Omnibook XE4100/XE4500 Replaceable Parts Part Number Reference Accessory Replaceable PartsHP Omnibook XE4100/XE4500 Replaceable Parts Replaceable Parts HP Omnibook XE4100/XE4500 HP Omnibook XE4100/XE4500 Replaceable Parts Replaceable Parts HP Omnibook XE4100/XE4500 HP Omnibook XE4100/XE4500 Replaceable Parts Page Reference Information Password Removal PolicyHewlett-Packard Display Quality Statement Mechanical Imperfections Omnibook XE4100/XE4500 LCD GuidelinesService Notes and Obsolete Parts Page Part Number F4640-90024