HP BOOK XE4500 manual Infrared

Page 78

Symptom

Call Center:

Repair Center:

Repair Center:

 

Suggestions

Likely Causes

Comments

LAN/network

 

 

 

General problems.

Check cables and

Motherboard.

 

 

connections.

 

 

 

Try connecting notebook to

 

 

 

another network station (if

 

 

 

applicable). If green light next

 

 

 

to LAN port does not light,

 

 

 

LAN cable may not be

 

 

 

connected to network or

 

 

 

network may be down.

 

 

 

Use networking

 

 

 

troubleshooter in Windows

 

 

 

Help.

 

 

 

Check settings in Control

 

 

 

Panel.

 

 

 

Make sure LAN cable is

 

 

 

Category 3, 4, or 5 for

 

 

 

10Base-T operation, or

 

 

 

Category 5 for 100Base-TX

 

 

 

operation. Maximum cable

 

 

 

length is 100 meters (330

 

 

 

feet).

 

 

 

Test LAN with e-Diagtools

 

 

 

diagnostics.

 

 

Infrared

 

 

 

General problems.

Infrared is disabled and no

Motherboard.

 

 

drivers installed as shipped.

 

 

 

(Drivers are included.)

 

 

 

Make sure line between

 

 

 

infrared ports is not blocked,

 

 

 

ports face each other

 

 

 

squarely and are no more

 

 

 

than 1 meter apart. Sunlight,

 

 

 

heat from nearby equipment,

 

 

 

or other sources of infrared

 

 

 

radiation can cause

 

 

 

transmission errors.

 

 

 

Open Hardware Device

 

 

 

Manager. Try to enable the

 

 

 

infrared port.

 

 

 

Remove any PC cards from

 

 

 

notebook (possible IRQ

 

 

 

conflict).

 

 

 

For fast-IrDA, check for DMA

 

 

 

conflict with ECP parallel

 

 

 

port.

 

 

3-14 Troubleshooting and Diagnostics

HP Omnibook XE4100/XE4500

Image 78
Contents HP Omnibook XE4100 HP Omnibook XE4500 Edition History Contents Replaceable Parts Reference Information Figures Tables Introduction Source Address or Number CommentsPage Product Information Omnibook XE4100/XE4500 NotebooksProduct Comparisons Features Omnibook XE4100/XE4500- Front ViewOmnibook XE4100/XE4500- Back View Omnibook XE4100/XE4500- Bottom View Activating Power Modes OperationTurning the Notebook On and Off Checking the Status of the Notebook Main Status Lights front of notebookKeyboard Status Lights Using Fn Hot Keys Fn Hot KeysHot Key Effect Resetting the Notebook Resetting the NotebookSpecifications Omnibook X4100 and XE4500 SpecificationsAudio System Wireless LANSecurity Features KeyboardMajor ICs Omnibook XE4500 Omnibook XE4100, XE4500 Accessories Replaceable Module Diagram Internal DesignFunctional Structure Description Page Removal and Replacement Removal Cross-ReferenceRequired Equipment Recommended Screw Torque ValuesScrew Thread Size Torque cm-kgf Torque in-lbf Disassembly Flowchart Disassembly FlowRemoving the Battery Removal ProcedureRemoving an Sdram Module Reassembly Notes Removing a Sdram ModuleRemoving the Wireless LAN Mini-PCI Card Removing the Mini-PCI Card Reassembly NotesRemoving the Hard Disk Drive Removing the Hard Disk DriveRecovering the Factory Software Removing the Hard Disk Drive TrayReplacing Small Parts Replacing Small Parts User-ReplaceableRemoving the Keyboard Cover Removing the Keyboard Cover Reassembly Note Removing the Speaker Assembly Removing the Speaker AssemblyRemoving the Keyboard Removing the Keyboard Removing the Switchboard PCA User-ReplaceableRemoving the CD/DVD Drive 11. Removing the CD/DVD DriveRemoving the Display Assembly HP Authorized Service Providers Only12. Removing the Display Assembly Reassembly Notes Removing the Top Case 13. Removing the Top Case Removing the Floppy Drive 14. Removing the Floppy Drive Reassembly Notes Removing the Infrared I/R PCA 15. Removing the I/R PCA Removing the Heatsink with Fan 16. Removing the Heatsink with FanReassembly Notes Removing the CPU Module 17. Removing the CPU ModuleReassembly Notes Removing the Motherboard 18. Removing the Motherboard Wireless Models Only Reassembly ProcedurePage Installing a New Serial Number Label Replacing Components on a Bottom Case20. Replacing the Antennas Replacing a Pcmcia Door 21. Removing a Pcmcia DoorRepairing the Bios IC Using e-DiagTools for WindowsUsing a Bios Floppy Disk 22. Boot-Block JumperRemoving Other Components Removing Omnibook XE4100/XE4500 ComponentsAntennas wireless Component Removal Procedure Additional Steps Guide, HDDPanel, wireless PCA, switchboardSupport by Authorized Service Providers ASP Support OptionsSerial Number Label ASP Support Status Troubleshooting Basic Troubleshooting StepsTroubleshooting the Problem Checking for Customer AbuseVerifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsTroubleshooting Suggestions StartupPower Standby/resume Display Use Recovery CDs to Keyboard Touch pad Serial/Parallel/USB Infrared One-Touch button Problems MotherboardMiscellaneous Accessories Diagnostic Tools Diagtools Diagnostic ProgramUpdating e-Diagtools Running e-Diagtools Interpreting the Results Power-On Self-Test Post Terminal-Error Beep CodesTest 8742 Keyboard Controller on motherboard Build Mptable for multi-processor boards Post Messages Message Description02F4 Eisa Cmos not writeable Sycard PCCtest Commands Sycard PCCtest 450/460 PC Card OptionalUninstalling the WMI Package Installing the WMI PackageUsing WMI Windows Management Instrumentation WMIBios Setup Menus and Parameters Bios Setup UtilityRunning the Bios Setup Utility Main Menu Description DefaultSecurity Menu Description Default Updating the Notebook’s BiosSystem Devices Menu Description Default Boot Menu Description DefaultReplaceable Parts Exploded View Omnibook Replaceable Parts Replaceable Parts HP Omnibook XE4100/XE4500 HP Omnibook XE4100/XE4500 Replaceable Parts Accessory Replaceable Parts Part Number ReferenceHP Omnibook XE4100/XE4500 Replaceable Parts Replaceable Parts HP Omnibook XE4100/XE4500 HP Omnibook XE4100/XE4500 Replaceable Parts Replaceable Parts HP Omnibook XE4100/XE4500 HP Omnibook XE4100/XE4500 Replaceable Parts Page Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement Omnibook XE4100/XE4500 LCD Guidelines Mechanical ImperfectionsService Notes and Obsolete Parts Page Part Number F4640-90024