HP 20-k127cl Mobile, 20-k014us Mobile, 20-k120us Mobile manual More HP resources, Resource Contents

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More HP resources

You have already used Setup Instructions to turn on the computer and locate this guide. To locate product details, how-to information, and more, use this table.

Resource	Contents

Setup Instructions	●	Overview of computer setup and features.

Windows 8 Basics guide	●	Overview of using Windows 8.

Help and Support

From the Start screen, type h, and then select Help and Support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.

●A broad range of how-to information and troubleshooting tips.

Instructional videos

●

How-to videos about using the features of your computer.

Go tohttp://www.hp.com/supportvideos (English only)

Upgrading and Servicing Guide

For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.

●Instructions for upgrading or replacing components of your computer.

Troubleshooting	●	Solutions to the following problems:
See Troubleshooting on page 46 in this guide for		◦	Wireless connection problems
more information.		◦	Power problems
		◦	Power problems
		◦	Display problems
		◦	Keyboard and mouse problems
		◦	Audio problems
		◦	Software problems

Safety & Comfort Guide	●	Proper workstation setup.
To access this guide, select HP Support Assistant on	●	Guidelines for posture and work habits that increase your
the Start screen, select My computer, and then select		comfort and decrease your risk of injury.
User guides, or go to http://www.hp.com/ergo.	●	Electrical and mechanical safety information.
	●	Electrical and mechanical safety information.

Worldwide support web page	●	Access to the following support options:
To get support in your language, go to		◦	Online chat with an HP technician.
http://welcome.hp.com/country/us/en/		◦	Email support.
wwcontact_us.html.		◦	Email support.
wwcontact_us.html.
		◦	Support telephone numbers.
		◦	HP service center locations.

Regulatory, Safety and Environmental Notices	●	Important regulatory notices.
To access this guide, select the HP Support

Assistant app on the Start screen, select My computer, and then select User guides.

2 Chapter 1 Starting right

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Performing routine maintenance Wireless connection problems Vii Input power Operating specifications Best practices Starting rightFun things to do Resource Contents More HP resourcesMore HP resources Front Getting to know your computerFinding your hardware and software information Locating hardwareRight side Right sideEnvironmental Notices Left side Back TopLabels BottomIdentifying the labels Using the wireless controls Connecting to a networkConnecting to a wireless network Using an Internet service providerConfiguring a wireless router Setting up a WlanProtecting your Wlan Connecting to a Wlan Connecting to a wired network Connecting to a local area network LANUsing the webcam Enjoying entertainment featuresVolume control Using audioUsing Beats Audio Using videoConnecting headphones Accessing Beats AudioUsing touch screen gestures Navigating using the keyboard and pointing devicesOne-finger slide Tapping ScrollingRotating select models only Pinching/stretchingEdge swipes Right-edge swipe Left-edge swipeTop-edge swipe and bottom-edge swipe Using the keyboard Fn keyUsing the action keys Icon Key DescriptionUsing Microsoft Windows 8 shortcut keys Using the integrated numeric keypadNum lock key Intel Rapid Start Technology select models only Managing powerInitiating Sleep and Hibernation Manually initiating and exiting SleepHP CoolSense select models only Setting password protection on wakeupManually initiating and exiting Hibernation Shutting down turning off the computer Using a USB device Managing and sharing informationConnecting a USB device Removing a USB deviceInserting and removing a memory card Using Disk Defragmenter Performing routine maintenanceUsing Disk Cleanup Maintaining peak performanceCleaning products Cleaning your computerCleaning procedures Using security measures Setting Windows passwordsInstalling software updates Setting Setup Utility Bios passwordsUsing Internet security software Installing Windows updatesUpdating software Updating the Bios Starting Setup Utility BiosDetermining the Bios version Using HP PC Hardware Diagnostics Uefi Downloading a Bios updateDownloading HP PC Hardware Diagnostics Uefi to a USB device Diagnostic section, click HP Uefi Support EnvironmentBacking up, restoring, and recovering Creating recovery media and backupsCreating HP Recovery media Restore and recovery Using Windows Refresh for quick and easy recovery Remove everything and reinstall WindowsUsing the HP Recovery partition select models only Recovering using HP Recovery ManagerWhat you need to know Using HP Recovery media to recover Removing the HP Recovery partitionChanging the computer boot order Page Cannot connect to a Wlan TroubleshootingWireless connection problems Cannot connect to a preferred networkCannot connect to the wireless router Current network security codes are unavailableNetwork status icon is not displayed Power problemsHard drive error Computer will not turn on or startComputer is not responding Display problemsKeyboard and mouse problems Computer shuts down unexpectedlyPage Audio problems No sound is producedSoftware problems Input power SpecificationsOperating specifications Electrostatic Discharge Bios Index

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