HP 20-k120us Mobile manual Removing the HP Recovery partition, Using HP Recovery media to recover

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To start HP Recovery Manager from the HP Recovery partition:

1.Press f11 while the computer boots.

– or –

Press and hold f11 as you press the power button.

2.Choose your keyboard layout.

3.Select Troubleshoot from the boot options menu.

4.Select Recovery Manager, and follow the on-screen instructions.

Using HP Recovery media to recover

You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

1.If possible, back up all personal files.

2.Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive, and then restart the computer.

– or –

Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then restart the computer.

NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer boot order. See Changing the computer boot order on page 44.

3.Follow the on-screen instructions.

Changing the computer boot order

If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection for an optical drive or a USB flash drive.

To change the boot order:

1.Insert the HP Recovery media you created.

2.Restart the computer, quickly press esc, and then press f9 for boot options.

3.Select the optical drive or USB flash drive you want to boot from.

4.Follow the on-screen instructions.

Removing the HP Recovery partition

HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space.

IMPORTANT: After you remove the HP Recovery partition, you can no longer use the Windows Refresh option, the Windows option to remove everything and reinstall Windows, or the HP Recovery Manager option. So before you remove the Recovery partition, create HP Recovery media; see Creating HP Recovery media on page 40.

44 Chapter 10 Backing up, restoring, and recovering

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Performing routine maintenance Wireless connection problems Vii Input power Operating specifications Best practices Starting rightFun things to do Resource Contents More HP resourcesMore HP resources Getting to know your computer Finding your hardware and software informationFront Locating hardwareRight side Right sideEnvironmental Notices Left side Back TopLabels BottomIdentifying the labels Connecting to a network Connecting to a wireless networkUsing the wireless controls Using an Internet service providerConfiguring a wireless router Setting up a WlanProtecting your Wlan Connecting to a Wlan Connecting to a wired network Connecting to a local area network LANEnjoying entertainment features Volume controlUsing the webcam Using audioUsing video Connecting headphonesUsing Beats Audio Accessing Beats AudioUsing touch screen gestures Navigating using the keyboard and pointing devicesOne-finger slide Tapping ScrollingRotating select models only Pinching/stretchingEdge swipes Right-edge swipe Left-edge swipeTop-edge swipe and bottom-edge swipe Using the keyboard Fn keyUsing the action keys Icon Key DescriptionUsing Microsoft Windows 8 shortcut keys Using the integrated numeric keypadNum lock key Managing power Initiating Sleep and HibernationIntel Rapid Start Technology select models only Manually initiating and exiting SleepHP CoolSense select models only Setting password protection on wakeupManually initiating and exiting Hibernation Shutting down turning off the computer Using a USB device Managing and sharing informationConnecting a USB device Removing a USB deviceInserting and removing a memory card Performing routine maintenance Using Disk CleanupUsing Disk Defragmenter Maintaining peak performanceCleaning products Cleaning your computerCleaning procedures Using security measures Setting Windows passwordsSetting Setup Utility Bios passwords Using Internet security softwareInstalling software updates Installing Windows updatesUpdating software Updating the Bios Starting Setup Utility BiosDetermining the Bios version Using HP PC Hardware Diagnostics Uefi Downloading a Bios updateDownloading HP PC Hardware Diagnostics Uefi to a USB device Diagnostic section, click HP Uefi Support EnvironmentBacking up, restoring, and recovering Creating recovery media and backupsCreating HP Recovery media Restore and recovery Using Windows Refresh for quick and easy recovery Remove everything and reinstall WindowsUsing the HP Recovery partition select models only Recovering using HP Recovery ManagerWhat you need to know Using HP Recovery media to recover Removing the HP Recovery partitionChanging the computer boot order Page Troubleshooting Wireless connection problemsCannot connect to a Wlan Cannot connect to a preferred networkCannot connect to the wireless router Current network security codes are unavailablePower problems Hard drive errorNetwork status icon is not displayed Computer will not turn on or startDisplay problems Keyboard and mouse problemsComputer is not responding Computer shuts down unexpectedlyPage Audio problems No sound is producedSoftware problems Input power SpecificationsOperating specifications Electrostatic Discharge Bios Index

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