HP 20-k127cl Mobile, 20-k014us Mobile, 20-k120us Mobile Shutting down turning off the computer

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Refreshing your software content with Intel Smart Connect Technology (select models only)

When the computer is in the Sleep state, Intel® Smart Connect Technology periodically causes the computer to exit Sleep. If a network connection is available, Smart Connect updates open apps such as your email inboxes, social network sites, and news pages and then returns the computer to the Sleep state. Smart Connect also syncs content that you have created offline, such as emails. When the computer exits Sleep, you have immediate access to your updated information.

To enable this feature or manually adjust the settings, from the Start screen, type smart, and then select Intel® Smart Connect Technology.

Shutting down (turning off) the computer

CAUTION: Unsaved information is lost when the computer shuts down.

The Shut down command closes all open programs, including the operating system, and then turns off the computer.

Shut down the computer under any of the following conditions:

When you need to access components inside the computer

When you are connecting an external hardware device to a port other than a USB or video port

When the computer will be unused and disconnected from external power for an extended period

Although you can Shut down the computer with the power button, the recommended procedure is to use the turn off command, as follows:

NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before shutdown is possible.

1.Save your work and close all open programs.

2.From the Start screen, point to the far-right upper or lower corner of the screen to display charms, and then click Settings.

3.Click the Power icon, and then click Shut down.

If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided:

Press ctrl+alt+delete. Click the Power icon in the lower-right corner of the screen, and then click Shut Down.

Press and hold the power button for at least 5 seconds.

Disconnect the computer from external power.

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Performing routine maintenance Wireless connection problems Vii Input power Operating specifications Fun things to do Starting rightBest practices More HP resources Resource ContentsMore HP resources Locating hardware Getting to know your computerFinding your hardware and software information FrontRight side Right sideEnvironmental Notices Left side Top BackIdentifying the labels BottomLabels Using an Internet service provider Connecting to a networkConnecting to a wireless network Using the wireless controlsProtecting your Wlan Setting up a WlanConfiguring a wireless router Connecting to a Wlan Connecting to a local area network LAN Connecting to a wired networkUsing audio Enjoying entertainment featuresVolume control Using the webcamAccessing Beats Audio Using videoConnecting headphones Using Beats AudioOne-finger slide Navigating using the keyboard and pointing devicesUsing touch screen gestures Scrolling TappingEdge swipes Pinching/stretchingRotating select models only Left-edge swipe Right-edge swipeTop-edge swipe and bottom-edge swipe Fn key Using the keyboardIcon Key Description Using the action keysUsing the integrated numeric keypad Using Microsoft Windows 8 shortcut keysNum lock key Manually initiating and exiting Sleep Managing powerInitiating Sleep and Hibernation Intel Rapid Start Technology select models onlyManually initiating and exiting Hibernation Setting password protection on wakeupHP CoolSense select models only Shutting down turning off the computer Managing and sharing information Using a USB deviceRemoving a USB device Connecting a USB deviceInserting and removing a memory card Maintaining peak performance Performing routine maintenanceUsing Disk Cleanup Using Disk DefragmenterCleaning procedures Cleaning your computerCleaning products Setting Windows passwords Using security measuresInstalling Windows updates Setting Setup Utility Bios passwordsUsing Internet security software Installing software updatesUpdating software Determining the Bios version Starting Setup Utility BiosUpdating the Bios Downloading a Bios update Using HP PC Hardware Diagnostics UefiDiagnostic section, click HP Uefi Support Environment Downloading HP PC Hardware Diagnostics Uefi to a USB deviceCreating recovery media and backups Backing up, restoring, and recoveringCreating HP Recovery media Restore and recovery Remove everything and reinstall Windows Using Windows Refresh for quick and easy recoveryWhat you need to know Recovering using HP Recovery ManagerUsing the HP Recovery partition select models only Changing the computer boot order Removing the HP Recovery partitionUsing HP Recovery media to recover Page Cannot connect to a preferred network TroubleshootingWireless connection problems Cannot connect to a WlanCurrent network security codes are unavailable Cannot connect to the wireless routerComputer will not turn on or start Power problemsHard drive error Network status icon is not displayedComputer shuts down unexpectedly Display problemsKeyboard and mouse problems Computer is not respondingPage No sound is produced Audio problemsSoftware problems Operating specifications SpecificationsInput power Electrostatic Discharge Index Bios
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