HP 20-k120us Mobile Backing up, restoring, and recovering, Creating recovery media and backups

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10 Backing up, restoring, and recovering

Your computer includes tools provided by HP and Windows to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.

This chapter provides information about the following processes:

●Creating recovery media and backups

●Restoring and recovering your system

NOTE: This chapter describes an overview of backing up, restoring and recovering options. For more details about the tools provided, see Help and Support. From the Start screen, type h, and then

select Help and Support.

Creating recovery media and backups

Recovery after a system failure is only as good as your most recent backup.

1.After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

HP Recovery media you create will provide the following recovery options:

●System Recovery—Reinstalls the original operating system and the programs that were installed at the factory.

●Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and software, but not other software applications.

●Factory Reset—Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory.

See Creating HP Recovery media on page 40.

2.As you add hardware and software programs, create system restore points. A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Help and Support. From the Start screen, type h, and then select Help and Support.

3.As you add photos, video, music, and other personal files, create a backup of your personal information. Windows File History can be set to regularly and automatically back up files from libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore the files that you backed up using File History. Restoring files is also useful if you ever

Creating recovery media and backups 39

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Performing routine maintenance Wireless connection problems Vii Input power Operating specifications Fun things to do Starting rightBest practices More HP resources Resource ContentsMore HP resources Locating hardware Getting to know your computerFinding your hardware and software information FrontRight side Right sideEnvironmental Notices Left side Top BackIdentifying the labels BottomLabels Using an Internet service provider Connecting to a networkConnecting to a wireless network Using the wireless controlsProtecting your Wlan Setting up a WlanConfiguring a wireless router Connecting to a Wlan Connecting to a local area network LAN Connecting to a wired networkUsing audio Enjoying entertainment featuresVolume control Using the webcamAccessing Beats Audio Using videoConnecting headphones Using Beats AudioOne-finger slide Navigating using the keyboard and pointing devicesUsing touch screen gestures Scrolling TappingEdge swipes Pinching/stretchingRotating select models only Left-edge swipe Right-edge swipeTop-edge swipe and bottom-edge swipe Fn key Using the keyboardIcon Key Description Using the action keysUsing the integrated numeric keypad Using Microsoft Windows 8 shortcut keysNum lock key Manually initiating and exiting Sleep Managing powerInitiating Sleep and Hibernation Intel Rapid Start Technology select models onlyManually initiating and exiting Hibernation Setting password protection on wakeupHP CoolSense select models only Shutting down turning off the computer Managing and sharing information Using a USB deviceRemoving a USB device Connecting a USB deviceInserting and removing a memory card Maintaining peak performance Performing routine maintenanceUsing Disk Cleanup Using Disk DefragmenterCleaning procedures Cleaning your computerCleaning products Setting Windows passwords Using security measuresInstalling Windows updates Setting Setup Utility Bios passwordsUsing Internet security software Installing software updatesUpdating software Determining the Bios version Starting Setup Utility Bios Updating the Bios Downloading a Bios update Using HP PC Hardware Diagnostics UefiDiagnostic section, click HP Uefi Support Environment Downloading HP PC Hardware Diagnostics Uefi to a USB deviceCreating recovery media and backups Backing up, restoring, and recoveringCreating HP Recovery media Restore and recovery Remove everything and reinstall Windows Using Windows Refresh for quick and easy recoveryWhat you need to know Recovering using HP Recovery ManagerUsing the HP Recovery partition select models only Changing the computer boot order Removing the HP Recovery partitionUsing HP Recovery media to recover Page Cannot connect to a preferred network TroubleshootingWireless connection problems Cannot connect to a WlanCurrent network security codes are unavailable Cannot connect to the wireless routerComputer will not turn on or start Power problemsHard drive error Network status icon is not displayedComputer shuts down unexpectedly Display problemsKeyboard and mouse problems Computer is not respondingPage No sound is produced Audio problemsSoftware problems Operating specifications SpecificationsInput power Electrostatic Discharge Index Bios
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