HP 20-k014us Mobile, 20-k127cl Mobile, 20-k120us Mobile, 20-k121us Mobile manual More HP resources

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Resource	Contents

Limited Warranty*	● Specific warranty information about this computer.
To access this guide, select the HP Support
Assistant app on the Start screen, select My
computer, and then select Warranty and services,
or go to http://www.hp.com/go/orderdocuments.

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/orderdocuments or write to:

●North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA

●Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

●Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Performing routine maintenance Wireless connection problems Vii Input power Operating specifications Fun things to do Starting rightBest practices More HP resources Resource ContentsMore HP resources Locating hardware Getting to know your computerFinding your hardware and software information FrontRight side Right sideEnvironmental Notices Left side Top BackIdentifying the labels BottomLabels Using an Internet service provider Connecting to a networkConnecting to a wireless network Using the wireless controlsProtecting your Wlan Setting up a WlanConfiguring a wireless router Connecting to a Wlan Connecting to a local area network LAN Connecting to a wired networkUsing audio Enjoying entertainment featuresVolume control Using the webcamAccessing Beats Audio Using videoConnecting headphones Using Beats AudioOne-finger slide Navigating using the keyboard and pointing devicesUsing touch screen gestures Scrolling TappingEdge swipes Pinching/stretchingRotating select models only Left-edge swipe Right-edge swipeTop-edge swipe and bottom-edge swipe Fn key Using the keyboardIcon Key Description Using the action keysUsing the integrated numeric keypad Using Microsoft Windows 8 shortcut keysNum lock key Manually initiating and exiting Sleep Managing powerInitiating Sleep and Hibernation Intel Rapid Start Technology select models onlyManually initiating and exiting Hibernation Setting password protection on wakeupHP CoolSense select models only Shutting down turning off the computer Managing and sharing information Using a USB deviceRemoving a USB device Connecting a USB deviceInserting and removing a memory card Maintaining peak performance Performing routine maintenanceUsing Disk Cleanup Using Disk DefragmenterCleaning procedures Cleaning your computerCleaning products Setting Windows passwords Using security measuresInstalling Windows updates Setting Setup Utility Bios passwordsUsing Internet security software Installing software updatesUpdating software Determining the Bios version Starting Setup Utility BiosUpdating the Bios Downloading a Bios update Using HP PC Hardware Diagnostics UefiDiagnostic section, click HP Uefi Support Environment Downloading HP PC Hardware Diagnostics Uefi to a USB deviceCreating recovery media and backups Backing up, restoring, and recoveringCreating HP Recovery media Restore and recovery Remove everything and reinstall Windows Using Windows Refresh for quick and easy recoveryWhat you need to know Recovering using HP Recovery ManagerUsing the HP Recovery partition select models only Changing the computer boot order Removing the HP Recovery partitionUsing HP Recovery media to recover Page Cannot connect to a preferred network TroubleshootingWireless connection problems Cannot connect to a WlanCurrent network security codes are unavailable Cannot connect to the wireless routerComputer will not turn on or start Power problemsHard drive error Network status icon is not displayedComputer shuts down unexpectedly Display problemsKeyboard and mouse problems Computer is not respondingPage No sound is produced Audio problemsSoftware problems Operating specifications SpecificationsInput power Electrostatic Discharge Index Bios

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