HP 20-k121us Mobile, 20-k127cl Mobile, 20-k014us Mobile, 20-k120us Mobile, 20-k014ca Mobile manual

Page 58

●Replace the batteries in the keyboard and mouse.

●Remove the wireless USB receiver on the bottom of the stand, and then reinsert it. Re-pair the keyboard and mouse to the receiver.

NOTE: The illustrations below may look slightly different from your keyboard and mouse.

IMPORTANT: During these steps, place the keyboard and mouse on the same level as the receiver.

To re-pair the keyboard and mouse:

1.Disconnect the receiver from the USB port on the bottom of the computer stand, and then reconnect it. See Bottom on page 9for the location of the USB port.

2.Be sure that the mouse is on (1), and then press and hold the Connect button (2) for 5 to 10 seconds, until the LED on the receiver lights up or stops flashing. To confirm the connection, move the mouse and check for a response on the screen.

3.After the mouse connection is established, complete the following steps to re-pair the keyboard.

50 Chapter 11 Troubleshooting

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Performing routine maintenance Wireless connection problems Vii Input power Operating specifications Best practices Starting rightFun things to do Resource Contents More HP resourcesMore HP resources Front Getting to know your computerFinding your hardware and software information Locating hardwareRight side Right sideEnvironmental Notices Left side Back TopLabels BottomIdentifying the labels Using the wireless controls Connecting to a networkConnecting to a wireless network Using an Internet service providerConfiguring a wireless router Setting up a WlanProtecting your Wlan Connecting to a Wlan Connecting to a wired network Connecting to a local area network LANUsing the webcam Enjoying entertainment featuresVolume control Using audioUsing Beats Audio Using videoConnecting headphones Accessing Beats AudioUsing touch screen gestures Navigating using the keyboard and pointing devicesOne-finger slide Tapping ScrollingRotating select models only Pinching/stretchingEdge swipes Right-edge swipe Left-edge swipeTop-edge swipe and bottom-edge swipe Using the keyboard Fn keyUsing the action keys Icon Key DescriptionUsing Microsoft Windows 8 shortcut keys Using the integrated numeric keypadNum lock key Intel Rapid Start Technology select models only Managing powerInitiating Sleep and Hibernation Manually initiating and exiting SleepHP CoolSense select models only Setting password protection on wakeupManually initiating and exiting Hibernation Shutting down turning off the computer Using a USB device Managing and sharing informationConnecting a USB device Removing a USB deviceInserting and removing a memory card Using Disk Defragmenter Performing routine maintenanceUsing Disk Cleanup Maintaining peak performanceCleaning products Cleaning your computerCleaning procedures Using security measures Setting Windows passwordsInstalling software updates Setting Setup Utility Bios passwordsUsing Internet security software Installing Windows updatesUpdating software Updating the Bios Starting Setup Utility BiosDetermining the Bios version Using HP PC Hardware Diagnostics Uefi Downloading a Bios updateDownloading HP PC Hardware Diagnostics Uefi to a USB device Diagnostic section, click HP Uefi Support EnvironmentBacking up, restoring, and recovering Creating recovery media and backupsCreating HP Recovery media Restore and recovery Using Windows Refresh for quick and easy recovery Remove everything and reinstall WindowsUsing the HP Recovery partition select models only Recovering using HP Recovery ManagerWhat you need to know Using HP Recovery media to recover Removing the HP Recovery partitionChanging the computer boot order Page Cannot connect to a Wlan TroubleshootingWireless connection problems Cannot connect to a preferred networkCannot connect to the wireless router Current network security codes are unavailableNetwork status icon is not displayed Power problemsHard drive error Computer will not turn on or startComputer is not responding Display problemsKeyboard and mouse problems Computer shuts down unexpectedlyPage Audio problems No sound is producedSoftware problems Input power SpecificationsOperating specifications Electrostatic Discharge Bios Index
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