HP 800 G1 manual Statement of Volatility-HP ProDesk 600 G1

CStatement of Volatility–HP ProDesk 600 G1

HP confirms that the Intel-based business desktop HP ProDesk 600 G1 Desktop Mini system contains DDR3 volatile memory (memory amount depends on the customer configuration). In addition, the motherboard in the condition originally shipped without subsequent modification or the addition or installation of any applications, features, or functionality, contain the following nonvolatile memory: Real Time Clock battery backed-up configuration memory (256 Bytes), DIMM Serial Presence Detect (SPD) configuration data (256 Bytes per module, 128 Bytes programmable), Serial Peripheral Interface (SPI) ROM for System BIOS (16M Bytes) and Super I/O’s: masked keyboard ROM (overall 2K Bytes). In addition, these units contain a Trusted Platform Module (TPM) that contains 16K Bytes of non-volatile memory for user data. The volatile memory will not hold any user data once power has been removed for 30 seconds or longer.

Please find below a list of steps that should be taken to restore the Non Volatile memory found in the Intel-based HP ProDesk 600 G1 systems.

1.Download the latest BIOS for this system and operating system off of the HP website.

2.Follow the instructions on the website to flash the BIOS.

3.Shut down Windows, and then turn on the computer and enter the Computer Setup Utility by pressing the esc key when the “Press the ESC key for Startup Menu” prompt appears near the bottom of the screen (before the operating system loads). Choose Computer Setup (F10) from the list of options.

4.From the main menu, select Security – System Security. In the menu, if the Embedded Security Device Support option shows “Disable”, skip to step 7.

5.To erase all security keys from the TPM: under Embedded Security Device in the System Security menu, configure Reset to Factory Settings to Reset.

NOTE: Although the TPM security keys will be cleared, data in the non-volatile memory indices may not be. Data stored in these indices should not contain security sensitive information. If an application locks down and secures the non-volatile indices, these indices cannot be cleared.

6.Press F10 to accept changes.

7.To clear the secure boot key database, enter the F10 Setup Utility, and then go to the Security menu.

8.Select Secure Boot Configuration.

152 Appendix C Statement of Volatility–HP ProDesk 600 G1