HP 800 G1 manual Drives, Sequential Part Number Listing, Spare part Description Number

Page 30

Drives

Description

Spare part number

 

 

Hard drives/solid-state/M.2 drives:

 

 

 

1 TB, 7200 rpm, hard drive, 2.5-inch, SSHD

724937-001

 

 

 

500

GB, 7200 rpm hard drive, 2.5-inch

745135-001

 

 

 

500

GB, 7200 rpm, hard drive, 2.5-inch, SSHD

724938-001

 

 

 

500

GB, 7200 rpm hard drive, 2.5-inch, SED

745136-001

 

 

 

256

GB solid-state drive (SSD), self-encrypting (SED)

746141-001

 

 

 

180

GB solid-state drive (SSD), SATA 6.0, MLC

754076-001

 

 

 

128

GB solid-state drive (SSD), M.2

757990-001

 

 

 

128

GB solid-state drive (SSD)

665961-001

 

 

 

128

GB solid-state drive (SSD), Self-encrypting Drive (SED), SATA 6.0

746140-001

 

 

 

120

GB solid-state drive (SSD), SATA 6.0, MLC

756459-001

 

 

 

Sequential Part Number Listing

Spare part

Description

number

 

 

 

407185-001

USB to serial converter

 

 

487562-001

DisplayPort cable

 

 

594220-001

Grommet for use mounting hard drives

 

 

617450-001

Display Port (DP) to HDMI

 

 

632484-001

Display Port (DP) to VGA

 

 

662723-001

Display Port (DP) to DVI

 

 

665961-001

128 GB solid-state drive (SSD)

 

 

674316-001

Mouse, USB, optical

 

 

674317-001

Mouse, wireless

 

 

674318-001

Mouse, USB, laser

 

 

689373-001

4-GB memory module, PC3-12800, 1666-MHz

 

 

689374-001

8-GB memory module, PC3-12800, 1666-MHz

 

 

700510-xx1

Keyboard, PS2, washable

 

 

701671-xx1

Keyboard, USB, Smartcard, CCID

 

 

703372-001

HP Ultraslim Keyed Cable Lock

 

 

22

Chapter 4 Illustrated parts catalog

Image 30
Contents Maintenance & Service Guide Maintenance & Service Guide Product noticeSafety warning notice IiiIv Safety warning notice Table of contents Misc parts Cables Drives Sequential Part Number Listing Why run HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics to a USB deviceBackup and Recovery 122 ViiiProduct features Standard configuration featuresProduct features Front panel componentsRear panel components EliteDesk Rear panel components ProDesk Serial number location Activating and Customizing the Software Activating and customizing the software in WindowsActivating the Windows operating system Downloading Windows 7 updates Installing or upgrading device driversCustomizing the monitor display Downloading Windows 8 updates Click Settings Change PC SettingsElectrostatic discharge information Generating static Preventing electrostatic damage to equipmentRelative Humidity Event 55% 40% 10% Recommended materials and equipment Personal grounding methods and equipmentGrounding the work area Static Shielding Protection LevelsOperating guidelines Cleaning the keyboard General cleaning safety precautionsCleaning the Computer Case Routine careCleaning the mouse Service considerationsCleaning the monitor Tools and software RequirementsScrews Cables and connectorsDiagnostics software Tamper-resistant T-15 wrench Hard DrivesLithium coin cell battery Serial ATA Hard Drive CharacteristicsSata hard drives Cable management Sata hard drive cablesSmart ATA drives Sata data cableIllustrated parts catalog Illustrated parts catalog Power supply, 65W Description Spare part number Stand Keyboards Misc parts Item Description Spare part numberCables Description Spare part number Wlan modulesMouse Drives Sequential Part Number ListingSpare part Description Number Thermal material Illustrated parts catalog Removal and Replacement Procedures Preparing to disassemble the computerAccess panel Description Spare part number Access panel 768428-001Changing from desktop to tower configuration Hard drive Description Spare part numberPage Page Page Speaker Description Spare part number Speaker 762420-001Page Front bezel Memory SODIMMsDDR3-SDRAM SODIMMs Populating Sodimm sockets Description System Board Label Socket ColorInstalling SODIMMs Page Page Replacing the battery Type Type Heat sink Description Spare part number Heat sink 768426-001Processor Carefully lift the processor from the socket Processor Fan Description Spare part number Fan 768424-001Drive cage Page Wlan module Page Solid-State Drive Page External connection antennas select models only Page Page Removal and Replacement Procedures System board System boards for use in ProDesk 600 modelsUpdating Smbios Information System ID Setup Setup Field Name Comment LabelWlan antennas Description Spare part number Wlan antennas 768432-001Page Page Page Computer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities Computer Setup F10 UtilitiesComputer Setup-File Computer Setup F10 UtilityComputer Setup-Storage ConfigurationOption Description Device Shortcut to Temporarily Override Boot Order Removable Media BootBoot Order Storage Options Sata EmulationComputer Setup-Security Slot Security Network BootMaster Boot Record System IDsSystem Security Secure Boot DriveLock SecurityHardware Power Computer Setup-PowerOption Description OS Power ManagementComputer Setup-Advanced Option Heading Power-On OptionsBus Options Bios Power-OnOnboard Devices Device OptionsOption ROM Launch Connected BiosOperations PolicyNetwork Recovering the Configuration SettingsUpdate Bios via Ethernet ConnectionHP PC Hardware Diagnostics Why run HP PC Hardware Diagnostics UefiHow to access and run HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics to a USB device Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Page Computer date and time display is incorrect Cause Solution Solving General Problems1Solving General Problems Select Control PanelPoor performance Cause Solution There is no sound or sound volume is too low Cause SolutionCannot remove computer cover or rear cover Cause Solution Advanced Device OptionsAll apps icon Go to Start All Programs AccessoriesRun Under Windows System, click RunProcessor fan or other system fan spins. If the fan Solving Power Problems 2Solving Power ProblemsPower supply shuts down intermittently Cause Solution Some models, is set to the appropriate voltage. Proper Solving Hard Drive Problems 3Solving Hard Drive ProblemsStorage Boot Order list Advanced Power-On OptionsNonsystem disk/NTLDR missing message Cause Solution Computer will not boot from hard drive Cause SolutionDevice Configuration Computer seems to be locked up Cause SolutionSolving Media Card Reader Problems 4Solving Media Card Reader ProblemsCan not write to the media card Cause Solution Explorer from the list of applications. Expand Computer Blank screen no video Cause Solution Solving Display Problems5Solving Display Problems Select Adjust screen resolutionSolving Display Problems Dim characters Cause Solution Image is not centered Cause SolutionSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Solution Certain typed symbols do not appear correct Cause Solution SupportSound cuts in and out Cause Solution Solving Audio Problems6Solving Audio Problems Device Security System Audio100 Troubleshooting Without Diagnostics Line-in jack is not functioning properly Cause SolutionControl Panel, and then select Device Manager Solving Printer Problems 7Solving Printer ProblemsControl Panel , and then select Device Manager Printer prints garbled information Cause Solution 102 Troubleshooting Without DiagnosticsPrinter will not turn on Cause Solution Printer will not print Cause SolutionSolving Keyboard and Mouse Problems Solving Keyboard and Mouse Problems 1038Solving Keyboard Problems 104 Troubleshooting Without Diagnostics 9Solving Mouse Problems10Solving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems 105 Security USB Security106 Troubleshooting Without Diagnostics Computer will not start Cause SolutionSolving Network Problems 11Solving Network ProblemsWake-on-LAN feature is not functioning Cause Solution 108 Troubleshooting Without Diagnostics Network status link light never flashes Cause Solution Manager110 Troubleshooting Without Diagnostics Diagnostics reports a failure Cause SolutionSolving Memory Problems New network card will not boot Cause SolutionOut of memory error Cause Solution 112 Troubleshooting Without Diagnostics12Solving Memory Problems Memory count during Post is wrong Cause SolutionPoor performance is experienced Cause Solution Solving Processor Problems13Solving Processor Problems Cause Solution14Solving CD-ROM and DVD Problems Solving CD-ROM and DVD Problems114 Troubleshooting Without Diagnostics Security Network BootMovie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit Cause Solution15Solving USB Flash Drive Problems Solving USB Flash Drive Problems116 Troubleshooting Without Diagnostics USB flash drive not found identified Cause SolutionSolving Front Panel Component Problems Solving Front Panel Component Problems 117Are set to Enabled in Security USB Security Unable to connect to the Internet Cause Solution Solving Internet Access Problems118 Troubleshooting Without Diagnostics Select Start Control PanelSolving Software Problems ROM issue Post error has occurred120 Troubleshooting Without Diagnostics System files may be damagedContacting Customer Support Backup and Recovery Restoring and recovering in WindowsSystem Restore System Recovery Restoring and recovering in Windows 7System Recovery when Windows is not responding Creating recovery media Using recovery media Backup and recovery in Windows Backing up your informationPerforming a system recovery Using the Windows recovery toolsUsing f11 recovery tools Follow the on-screen instructionsPage Post Error Messages 1Numeric Codes and Text Messages Post Error MessagesPost Numeric Codes and Text Messages Control panel message Description Recommended actionPost Numeric Codes and Text Messages Verify monitor is attached and turned Save Changes and Exit. Reenter Change Storage Storage OptionsSata Emulation to IDE, and select File Drivelock Security. For each listedPost Error Messages If the error persists, update to the latest Bios version and ME firmware version Keyboard failure while Network Server Activity Interpreting Post diagnostic front panel LEDs2Diagnostic front panel LEDs and audible codes Possible Cause Recommended ActionFor systems with integrated graphics, replace Install a TXT capable processor Password Security and Resetting CmosEstablishing a Setup or Power-on password Password Security and Resetting CmosResetting the Setup and Power-on password Clearing and resetting the Cmos Locate, press, and hold the Cmos button in for five seconds Cmos buttonPower Cord Set Requirements Japanese Power Cord RequirementsGeneral requirements Country-specific requirements Country-specific requirements 149Country Accrediting Agency Statement of Volatility-HP EliteDesk 800 G1 Appendix B Statement of Volatility-HP EliteDesk 800 G1Page Statement of Volatility-HP ProDesk 600 G1 Appendix C Statement of Volatility-HP ProDesk 600 G1Page Approximate Weight SpecificationsAppendix D Specifications Temperature Range155 Power SupplyMax Operating Power Maximum Altitude unpressurizedIndex CmosFan Front bezel Heat sink Hard drive ResettingConnectors on system board Preparing to disassemble
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