HP 7300 manual Verify monitor is attached and turned

Page 211

Table E-1Numeric Codes and Text Messages (continued)

Control panel message	Description	Recommended action

303-Keyboard Controller Error	I/O board keyboard controller.	1.	Reconnect keyboard with computer
			turned off.
		2.	Replace the system board.

304-Keyboard or System Unit Error	Keyboard failure.	1.	Reconnect the keyboard with computer
			turned off.
		2.	Ensure that none of the keys are
			depressed.
		3.	Replace the keyboard.
		4.	Replace the system board.

501-Display Adapter Failure	Graphics display controller.	1.	Reseat the graphics card
			(if applicable).
		2.	Clear CMOS. (See Appendix B,
			Password Security and Resetting
			CMOS on page 211.)
		3.	Verify monitor is attached and turned
			on.
		4.	Replace the graphics card (if possible).

510-Flash Screen Image Corrupted	Flash Screen image has errors.	Reflash the system ROM with the latest
		BIOS image.

511-CPU, CPUA, or CPUB Fan not	CPU fan is not connected or may have	1.	Reseat CPU fan.
Detected	malfunctioned.	2.	Reseat fan cable.
		2.	Reseat fan cable.
		3.	Replace CPU fan.

512-Chassis, Rear Chassis, or Front Chassis Fan not Detected

Chassis, rear chassis, or front chassis fan is 1.	Reseat chassis, rear chassis, or front
not connected or may have malfunctioned.	chassis fan.

		2.	Reseat fan cable.
		3.	Replace chassis, rear chassis, or front
			chassis fan.

513-Front Chassis fan not detected	Front chassis fan is not connected or may	1.	Reseat front chassis fan.
	have malfunctioned.	2.	Reseat fan cable.
		2.	Reseat fan cable.
		3.	Replace front chassis fan.

514-CPU or Chassis Fan not Detected	CPU or chassis fan is not connected or may	1.	Reseat CPU or chassis fan.
	have malfunctioned.	2.	Reseat fan cable.
		2.	Reseat fan cable.
		3.	Replace CPU or chassis fan.

515-Power Supply fan not detected	Power supply fan is not connected or may	1.	Reseat power supply fan.
	have malfunctioned.	2.	Reseat fan cable.
		2.	Reseat fan cable.
		3.	Replace power supply fan.

POST Numeric Codes and Text Messages 201

Image 211

Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Serial ATA Sata Drive Guidelines and Features 104 144 216 Page Standard Configuration Product FeaturesHP Pro 3300 MT HP Pro 3300 SFF HP Elite 7500/7300 MT Microtower Components Serviceability FeaturesSmall Form Factor Components Activating and customizing the software in Windows Activating and Customizing the SoftwareActivating the Windows operating system Installing or upgrading device drivers Downloading Windows 7 updatesCustomizing the monitor display Click Settings Change PC Settings Downloading Windows 8 updatesComputer Setup F10 Utilities Computer Setup F10 Utility1Computer Setup F10 Utility Using Computer Setup F10 Utilities2Computer Setup-File Computer Setup-FileOptionDescription Computer Setup-Storage3Computer Setup-Storage Sata DefaultsMax eSATA Speed Removable Media BootStorage Options ESATA Port Sata EmulationShortcut to Temporarily Override Boot Order Boot OrderDPS Self-Test 4Computer Setup-Security Computer Setup-SecuritySystem IDs Network BootMaster Boot Record Slot SecuritySystem Security Configuration Secure BootDriveLock Security 5Computer Setup-Power Computer Setup-Power6Computer Setup-Advanced for advanced users Computer Setup-AdvancedOption Heading Power-On Options Device Options Bios Power-OnOnboard Devices Bus OptionsVGA Configuration Recovering the Configuration SettingsAMT Configuration Microtower MT Chassis Spare Parts Illustrated parts catalogComputer Major Components Intel processors Description Spare part number Access panelPower supply, 300W Front bezelDescription Spare part number Illustrated parts catalog Cables Misc Parts Fan sink includes replacement thermal materialFront I/O and USB assembly RTC batteryOptical drive DrivesMisc Boards Description Spare part number Hard driveSpare part Description Number Sequential Part Number ListingGraphics adapters for use in models with Windows Wlan modulesMicrotower MT Chassis Spare Parts Illustrated parts catalog Microtower MT Chassis Spare Parts Illustrated parts catalog Small Form Factor SFF Chassis Spare Parts Intel Pentium Dual-Core processors Intel Core i7 processorIntel Core i5 processors Intel Core i3 processorsCables DVI to VGA adapter, HF, 29-pin not illustrated Front I/O and card reader 6-in-1DVI to VGA adapter not illustrated DVI to VGA adapter, HF not illustratedDVD-ROM drive 581599-001 16X Sata DVD±RW drive 581600-001 Illustrated parts catalog Small Form Factor SFF Chassis Spare Parts Sata Hard Drive Cables Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard DrivesHard Drive Capacities Smart ATA DrivesRelative Humidity Event 55% 40% 10% Routine Care, and Disassembly PreparationElectrostatic Discharge Information Generating StaticMethod Voltage Preventing Electrostatic Damage to EquipmentPersonal Grounding Methods and Equipment Static Shielding Protection LevelsRecommended Materials and Equipment Grounding the Work AreaOperating Guidelines Routine Care General Cleaning Safety PrecautionsCleaning the Computer Case Cleaning the KeyboardPower Supply Fan Service ConsiderationsCleaning the Monitor Cleaning the MouseScrews Cables and ConnectorsHard Drives Lithium Coin Cell Battery Preparation for Disassembly Removal and Replacement Procedures Microtower MT ChassisDescription Spare part number Access panel 657104-001 Access PanelPage Front Bezel Page DDR3-SDRAM DIMMs MemoryHP Elite 7500 Memory 1DIMM Socket Locations Populating Dimm SocketsDescription Socket Color Description Socket Color Removing Memory Modules Page Graphics cards for use in models with Windows Expansion CardsItem Description Page Page Page Page Page Cable Management Cable Connections Connector Name Connector Color DescriptionDrives Drive Positions System Board Drive Connections Installing Additional DrivesSystem Board Connector System Board Label Color Removing an Optical Drive Page Page Removing a Hard Drive Page Page Page Page Page Drives Front I/O and USB Panel Housing Assembly Page Removal and Replacement Procedures Microtower MT Chassis Remove the optical drive Removing an Optical Drive on Power Switch/LED AssemblyPage Description Spare part number Fan 657103-001 System FanPage Fan Sink Assembly Page Description Spare part number Intel Core i7 processors ProcessorAMD Athlon II processors AMD Phenom II processorsAMD Sempron processor Page Page Processor Description Spare part number Power supply, 300W 656721-001 Power SupplyPage System Board Page Battery Page Preparation for Disassembly Description Spare part number Access panel 656832-001 Page Description Spare part number Front bezel 656835-001 GB, PC3-10600 585157-001 635803-001 635802-001 Populating Dimm Sockets Removing DIMMs Page Page Description Spare part number Graphics cards Expansion CardPCI Page Page Page Cable Management Cable Connections Drives Removing Drives Page Removing the Hard Drive Page Page Page Power Switch Page Front USB Assembly Page Page Description Spare part number Fan 656834-001 Fan AssemblyPage Description Spare part number Fan sink 657402-001 Fan SinkPage 2600S 2.7 GHz, 8-MB L3 cache, 65W 638419-001 Page Power supply, 220W 656722-001 Power supply, 270W 665224-001 Page System Board Page Battery Page Safety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsRefer to Helpful Hints on page 145 in this guide Helpful HintsPage Computer will not respond to keyboard or mouse Cause Solving General ProblemsTable A-1Solving General Problems Computer date and time display is incorrect Cause SolutionAdvanced Device Options There is no sound or sound volume is too low Cause SolutionCannot remove computer cover or access panel Cause Poor performance Cause SolutionUnder Windows System, click Run All apps iconCause Solution Table A-2Solving Power Problems Solving Power ProblemsPower supply shuts down intermittently Cause Solution Some models, is set to the appropriate voltage. Proper Table A-3Solving Hard Drive Problems Solving Hard Drive ProblemsDevice Configuration Nonsystem disk/NTLDR missing message Cause SolutionComputer will not boot from hard drive Cause Solution Storage Boot OrderComputer seems to be locked up Cause Solution Table A-4Solving Media Card Reader Problems Solving Media Card Reader ProblemsCan not write to the media card Cause Computer’s software is used to safely eject the card Adjust screen resolution Solving Display ProblemsTable A-5Solving Display Problems Blank screen no video Cause SolutionDim characters Cause Solution No Connection, Check Signal Cable displays on screen Cause Image is not centered Cause SolutionSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Certain typed symbols do not appear correct Cause Table A-6Solving Audio Problems Solving Audio ProblemsThere is no sound or sound volume is too low Cause Sound from headphones is not clear or muffled CauseLine-in jack is not functioning properly Cause Printer will not turn on Cause Solution Solving Printer ProblemsTable A-7Solving Printer Problems Printer will not print Cause SolutionPrinter prints garbled information Cause Solution Table A-8Solving Keyboard Problems Solving Keyboard and Mouse ProblemsEnter Table A-9Solving Mouse ProblemsSecurity USB Security Solving Hardware Installation ProblemsTable A-10Solving Hardware Installation Problems Control Panel , and then select Device ManagerComputer will not start Cause Solution Table A-11Solving Network Problems Solving Network ProblemsManager Network status link light never flashes Cause SolutionDiagnostics reports a failure Cause Solving Memory Problems Insufficient memory error during operation Cause Solution Table A-12Solving Memory ProblemsOut of memory error Cause Solution Memory count during Post is wrong Cause SolutionTable A-14Solving CD-ROM and DVD Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Table A-13Solving Processor ProblemsMovie will not play in the DVD drive Cause Solution Security Network BootCannot eject compact disc tray-load unit Cause System will not boot from USB flash drive Cause Solution Solving USB Flash Drive ProblemsTable A-15Solving USB Flash Drive Problems USB flash drive not found identified Cause SolutionUnable to connect to the Internet Cause Solution Solving Front Panel Component ProblemsSolving Internet Access Problems Ports are set to Enabled in Security USB SecurityClick Internet Options Select Start Control PanelSolving Software Problems Solving Software Problems Contacting Customer Support Why run HP PC Hardware Diagnostics HP PC Hardware DiagnosticsHow to access and run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device System Recovery Backup and RecoveryRestoring and recovering in Windows System RestoreSystem Recovery when Windows is responding System Recovery when Windows is not responding Creating recovery media Using recovery media Backing up your information Backup and recovery in WindowsUsing the Windows recovery tools Performing a system recoveryUsing f11 recovery tools Japanese Power Cord Requirements Power Cord Set RequirementsGeneral Requirements Country Accrediting Agency Country-Specific RequirementsPost Error Messages Table E-1Numeric Codes and Text Messages Post Numeric Codes and Text MessagesAppendix E Post Error Messages Verify monitor is attached and turned Replace diskette drive Security Drivelock Security. For each Test under Storage DPS Self-testOptions Sata Emulation to IDE, Select File Save Changes and ExitAppendix E Post Error Messages Bios Occurred prior to the ME firmware update Table E-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Desktop Management Guide for more Appendix E Post Error Messages Cmos Password Security and ResettingResetting the Password Jumper Models 3300/3305 Resetting the Password Jumper Model 7300/7500 Clearing and Resetting the Cmos Models 3300/3305 Clearing and Resetting the Cmos Model 7300/7500 Table G-1Specifications SpecificationsRated Voltage Range SFF SpecificationsTable G-2Specifications ModelCmos IndexPage Sata

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