HP 7300 manual

Page 229

front fan

SFF removal and replacement 132

front I/O and card reader assembly SFF spare part number 129 spare part number 36, 39

Front I/O and USB assembly MT spare part number 84 spare part number 26, 30

front I/O device

removal and replacement 84 front I/O, power switch assembly

SFF removal and replacement 129

front panel problems 180

G

general problems 147 graphics card, spare part number 37, 38, 113 grounding methods 43

H

 

 

 

 

hard drive

 

 

 

 

proper handling

48

 

removing

77

 

 

 

SATA characteristics 40

SFF installation

123

SFF removal

123

 

spare part number

38

spare part numbers

27, 28,

29, 37, 38

 

 

 

hard drive problems

153

hard drive recovery

195

hardware installation problems

169

 

 

 

 

heat sink

 

 

 

 

removal and replacement 91

SFF removal and

 

 

replacement

134

 

helpful hints

145

 

 

hood sensor

 

 

 

 

SFF removal and

 

 

replacement

127

 

spare part number

38

I

 

 

 

 

installing

 

 

 

 

drive cables

72

 

 

PCI card

66

 

 

 

SFF drive cables

121

SFF expansion card 113

SFF hard drive

123

 

SFF memory 108

 

Internet access problems

180

K

 

 

keyboard

 

 

cleaning 46

 

 

keyboard problems

167

 

L

 

 

LEDs

 

 

blinking power

207

 

blinking PS/2 keyboard

207

M

Media Card Reader problems

156

 

 

 

 

memory

 

 

 

 

populating sockets

57, 109

removal and replacement 55

SFF installation

108

 

specifications

55, 108

memory module

 

 

 

spare part number

55, 108

memory modules

 

 

 

spare part number

22, 28, 29,

31, 34, 37, 38

 

 

 

memory problems

174

 

microtower components

2

monitor problems

158

 

 

mouse

 

 

 

 

cleaning

47

 

 

 

spare part number

26, 36

mouse problems

167

 

 

MT

 

 

 

 

access panel, spare part

number

22, 30

 

 

fan sink, spare part number

26, 30

 

 

 

 

fan, spare part number

26, 30

front bezel, spare part

 

number

22, 30

 

 

power supply, spare part

number

22, 30

 

 

power switch/LED assembly,

spare part number

30

SATA cable, spare part

number

25

 

 

 

system board, spare part

number

22, 29, 30

 

N

 

 

 

 

 

 

network problems

171

 

 

numeric error codes

199

 

O

 

 

 

 

 

 

operating guidelines

45

 

optical drive

 

 

 

 

 

removing

74

 

 

 

 

SFF removal

121

 

 

spare part numbers

27, 28,

37

 

 

 

 

 

 

optical drive problems

176

 

overheating, prevention

45

 

P

 

 

 

 

 

 

password

 

 

 

 

 

 

clearing

211

 

 

 

 

power-on

211

 

 

 

setup

211

 

 

 

 

PCI card

64, 65, 66, 114

 

PCI Express card

65, 114

 

POST error messages

198

 

power cord set requirements

 

country specific

197

 

power problems

151

 

 

power supply

 

 

 

 

 

fan 47

 

 

 

 

 

operating voltage range

216,

217

 

 

 

 

 

 

removal and replacement

98

SFF removal and

 

 

 

replacement

138

 

 

power supply, MT

 

 

 

 

spare part number

22, 30

power supply, SFF

 

 

 

spare part number

33, 38

power switch/LED

 

 

 

 

removal and replacement

87

power switch/LED assembly

MT spare part number

87

SFF spare part number

127

power switch/LED assembly, MT spare part number 25, 30 power switch/LED assembly, SFF

spare part number

35, 39

power-on password

211

preparation for disassembly 50 printer problems 165 problems

audio 163

Index 219

Image 229
Contents Maintenance & Service Guide Maintenance & Service Guide About This Book Iv About This Book Table of contents Serial ATA Sata Drive Guidelines and Features 104 144 216 Page Standard Configuration Product FeaturesHP Pro 3300 MT HP Pro 3300 SFF HP Elite 7500/7300 MT Microtower Components Serviceability FeaturesSmall Form Factor Components Activating and customizing the software in Windows Activating and Customizing the SoftwareActivating the Windows operating system Installing or upgrading device drivers Downloading Windows 7 updatesCustomizing the monitor display Click Settings Change PC Settings Downloading Windows 8 updatesComputer Setup F10 Utilities Computer Setup F10 Utility1Computer Setup F10 Utility Using Computer Setup F10 Utilities2Computer Setup-File Computer Setup-File3Computer Setup-Storage Computer Setup-StorageSata Defaults OptionDescriptionStorage Options ESATA Port Removable Media BootSata Emulation Max eSATA SpeedShortcut to Temporarily Override Boot Order Boot OrderDPS Self-Test 4Computer Setup-Security Computer Setup-SecurityMaster Boot Record Network BootSlot Security System IDsSystem Security Configuration Secure BootDriveLock Security 5Computer Setup-Power Computer Setup-Power6Computer Setup-Advanced for advanced users Computer Setup-AdvancedOption Heading Power-On Options Onboard Devices Bios Power-OnBus Options Device OptionsVGA Configuration Recovering the Configuration SettingsAMT Configuration Microtower MT Chassis Spare Parts Illustrated parts catalogComputer Major Components Power supply, 300W Description Spare part number Access panelFront bezel Intel processorsDescription Spare part number Illustrated parts catalog Cables Front I/O and USB assembly Fan sink includes replacement thermal materialRTC battery Misc PartsMisc Boards DrivesDescription Spare part number Hard drive Optical driveGraphics adapters for use in models with Windows Sequential Part Number ListingWlan modules Spare part Description NumberMicrotower MT Chassis Spare Parts Illustrated parts catalog Microtower MT Chassis Spare Parts Illustrated parts catalog Small Form Factor SFF Chassis Spare Parts Intel Core i5 processors Intel Core i7 processorIntel Core i3 processors Intel Pentium Dual-Core processorsCables DVI to VGA adapter not illustrated Front I/O and card reader 6-in-1DVI to VGA adapter, HF not illustrated DVI to VGA adapter, HF, 29-pin not illustratedDVD-ROM drive 581599-001 16X Sata DVD±RW drive 581600-001 Illustrated parts catalog Small Form Factor SFF Chassis Spare Parts Serial ATA Hard Drive Characteristics Serial ATA Sata Drive Guidelines and FeaturesSata Hard Drives Sata Hard Drive CablesHard Drive Capacities Smart ATA DrivesElectrostatic Discharge Information Routine Care, and Disassembly PreparationGenerating Static Relative Humidity Event 55% 40% 10%Personal Grounding Methods and Equipment Preventing Electrostatic Damage to EquipmentStatic Shielding Protection Levels Method VoltageRecommended Materials and Equipment Grounding the Work AreaOperating Guidelines Cleaning the Computer Case General Cleaning Safety PrecautionsCleaning the Keyboard Routine CareCleaning the Monitor Service ConsiderationsCleaning the Mouse Power Supply FanScrews Cables and ConnectorsHard Drives Lithium Coin Cell Battery Preparation for Disassembly Removal and Replacement Procedures Microtower MT ChassisDescription Spare part number Access panel 657104-001 Access PanelPage Front Bezel Page DDR3-SDRAM DIMMs MemoryHP Elite 7500 Memory 1DIMM Socket Locations Populating Dimm SocketsDescription Socket Color Description Socket Color Removing Memory Modules Page Graphics cards for use in models with Windows Expansion CardsItem Description Page Page Page Page Page Cable Management Cable Connections Connector Name Connector Color DescriptionDrives Drive Positions System Board Drive Connections Installing Additional DrivesSystem Board Connector System Board Label Color Removing an Optical Drive Page Page Removing a Hard Drive Page Page Page Page Page Drives Front I/O and USB Panel Housing Assembly Page Removal and Replacement Procedures Microtower MT Chassis Remove the optical drive Removing an Optical Drive on Power Switch/LED AssemblyPage Description Spare part number Fan 657103-001 System FanPage Fan Sink Assembly Page Description Spare part number Intel Core i7 processors ProcessorAMD Athlon II processors AMD Phenom II processorsAMD Sempron processor Page Page Processor Description Spare part number Power supply, 300W 656721-001 Power SupplyPage System Board Page Battery Page Preparation for Disassembly Description Spare part number Access panel 656832-001 Page Description Spare part number Front bezel 656835-001 GB, PC3-10600 585157-001 635803-001 635802-001 Populating Dimm Sockets Removing DIMMs Page Page Description Spare part number Graphics cards Expansion CardPCI Page Page Page Cable Management Cable Connections Drives Removing Drives Page Removing the Hard Drive Page Page Page Power Switch Page Front USB Assembly Page Page Description Spare part number Fan 656834-001 Fan AssemblyPage Description Spare part number Fan sink 657402-001 Fan SinkPage 2600S 2.7 GHz, 8-MB L3 cache, 65W 638419-001 Page Power supply, 220W 656722-001 Power supply, 270W 665224-001 Page System Board Page Battery Page Safety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsRefer to Helpful Hints on page 145 in this guide Helpful HintsPage Table A-1Solving General Problems Solving General ProblemsComputer date and time display is incorrect Cause Solution Computer will not respond to keyboard or mouse CauseCannot remove computer cover or access panel Cause There is no sound or sound volume is too low Cause SolutionPoor performance Cause Solution Advanced Device OptionsUnder Windows System, click Run All apps iconCause Solution Table A-2Solving Power Problems Solving Power ProblemsPower supply shuts down intermittently Cause Solution Some models, is set to the appropriate voltage. Proper Table A-3Solving Hard Drive Problems Solving Hard Drive ProblemsComputer will not boot from hard drive Cause Solution Nonsystem disk/NTLDR missing message Cause SolutionStorage Boot Order Device ConfigurationComputer seems to be locked up Cause Solution Table A-4Solving Media Card Reader Problems Solving Media Card Reader ProblemsCan not write to the media card Cause Computer’s software is used to safely eject the card Table A-5Solving Display Problems Solving Display ProblemsBlank screen no video Cause Solution Adjust screen resolutionDim characters Cause Solution No Connection, Check Signal Cable displays on screen Cause Image is not centered Cause SolutionSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Certain typed symbols do not appear correct Cause Table A-6Solving Audio Problems Solving Audio ProblemsThere is no sound or sound volume is too low Cause Sound from headphones is not clear or muffled CauseLine-in jack is not functioning properly Cause Table A-7Solving Printer Problems Solving Printer ProblemsPrinter will not print Cause Solution Printer will not turn on Cause SolutionPrinter prints garbled information Cause Solution Table A-8Solving Keyboard Problems Solving Keyboard and Mouse ProblemsEnter Table A-9Solving Mouse ProblemsTable A-10Solving Hardware Installation Problems Solving Hardware Installation ProblemsControl Panel , and then select Device Manager Security USB SecurityComputer will not start Cause Solution Table A-11Solving Network Problems Solving Network ProblemsManager Network status link light never flashes Cause SolutionDiagnostics reports a failure Cause Solving Memory Problems Out of memory error Cause Solution Table A-12Solving Memory ProblemsMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionSolving CD-ROM and DVD Problems Solving Processor ProblemsTable A-13Solving Processor Problems Table A-14Solving CD-ROM and DVD ProblemsMovie will not play in the DVD drive Cause Solution Security Network BootCannot eject compact disc tray-load unit Cause Table A-15Solving USB Flash Drive Problems Solving USB Flash Drive ProblemsUSB flash drive not found identified Cause Solution System will not boot from USB flash drive Cause SolutionSolving Internet Access Problems Solving Front Panel Component ProblemsPorts are set to Enabled in Security USB Security Unable to connect to the Internet Cause SolutionClick Internet Options Select Start Control PanelSolving Software Problems Solving Software Problems Contacting Customer Support Why run HP PC Hardware Diagnostics HP PC Hardware DiagnosticsHow to access and run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device Restoring and recovering in Windows Backup and RecoverySystem Restore System RecoverySystem Recovery when Windows is responding System Recovery when Windows is not responding Creating recovery media Using recovery media Backing up your information Backup and recovery in WindowsUsing the Windows recovery tools Performing a system recoveryUsing f11 recovery tools Japanese Power Cord Requirements Power Cord Set RequirementsGeneral Requirements Country Accrediting Agency Country-Specific RequirementsPost Error Messages Table E-1Numeric Codes and Text Messages Post Numeric Codes and Text MessagesAppendix E Post Error Messages Verify monitor is attached and turned Replace diskette drive Options Sata Emulation to IDE, Test under Storage DPS Self-testSelect File Save Changes and Exit Security Drivelock Security. For eachAppendix E Post Error Messages Bios Occurred prior to the ME firmware update Table E-2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Desktop Management Guide for more Appendix E Post Error Messages Cmos Password Security and ResettingResetting the Password Jumper Models 3300/3305 Resetting the Password Jumper Model 7300/7500 Clearing and Resetting the Cmos Models 3300/3305 Clearing and Resetting the Cmos Model 7300/7500 Table G-1Specifications SpecificationsTable G-2Specifications SFF SpecificationsModel Rated Voltage RangeCmos IndexPage Sata
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