HP 205 G1 manual Solving Front Panel Component Problems, 15Solving USB Flash Drive Problems

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Table 7-15Solving USB Flash Drive Problems

USB flash drive is not seen as a drive letter in Windows.

Cause

Solution

 

 

The drive letter after the last physical drive is not available.

Change the default drive letter for the flash drive in Windows.

 

 

USB flash drive not found (identified).

 

 

 

Cause

Solution

 

 

The device is attached to a USB port that has been hidden in

Run the Computer Setup utility and enable USB ports in

Computer Setup.

Security > USB Security.

 

 

The device was not properly seated before power-up.

Ensure the device is fully inserted into the USB port before

 

applying power to the system

 

 

System will not boot from USB flash drive.

 

 

 

Cause

Solution

 

 

Boot order is not correct.

Run the Computer Setup utility and change boot sequence in

 

Storage > Boot Order.

 

 

Removable Media Boot is disabled in the Computer Setup utility.

Run the Computer Setup utility and enable booting to removable

 

media in Storage > Storage Options. Ensure USB is enabled in

 

Storage > Boot Order.

 

 

The computer boots to DOS after making a bootable flash drive.

Cause

Solution

 

 

Flash drive is bootable.

Install the flash drive only after the operating system boots.

 

 

Flash drive is defective.

Try a different flash drive.

 

 

Solving Front Panel Component Problems

If you encounter problems with devices connected to the front panel, refer to the common causes and solutions listed in the following table.

A USB device, headphone, or microphone is not recognized by the computer.

Cause

Solution

 

 

 

Device is not properly connected.

1.

Turn off the computer.

 

2.

Reconnect the device to the front of the computer and

 

 

restart the computer.

 

 

The device does not have power.

If the USB device requires AC power, be sure one end is connected

 

to the device and one end is connected to a live outlet.

 

 

 

The correct device driver is not installed.

1.

Install the correct driver for the device.

Solving Front Panel Component Problems 91

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Contents Maintenance & Service Guide Product notice Iii About This BookIv About This Book Table of contents Computer Setup F10 Utility 100 106Vii 113 109110 112Overview Product FeaturesComponent Product FeaturesFront components Top componentsRight components Right componentsOptical drive Left components Rear components Rear componentsActivating the Windows Operating System Downloading Windows 8 updatesActivating and Customizing the Software Activating and customizing the software in WindowsIllustrated parts catalog Boards and memoryBoards and memory Illustrated parts catalog Miscellaneous partsMass storage devices Mass storage devicesCables Sequential part number listingThermal material Replacement thermal materialSata data cable Serial ATA Hard Drive CharacteristicsSata hard drives Sata hard drive cablesPreventing electrostatic damage to equipment Smart ATA drivesElectrostatic discharge information Generating staticMethod Voltage Personal grounding methods and equipmentGrounding the work area Static Shielding Protection LevelsRecommended materials and equipment Operating guidelinesRoutine care General cleaning safety precautionsCleaning the computer case Cleaning the keyboardTools and software requirements Service considerationsCleaning the display Cleaning the mouseCables and connectors Lithium coin cell batteryHard drives Removal and Replacement Procedures All- in One AIO Chassis Removal and Replacement Procedures All-in One AIO ChassisPreparing to disassemble the computer Description Spare part number Rear cover 752332-001 Rear coverDescription Spare part number Stand assembly 752333-001 Stand assemblyDescription Spare part number Webcam module 752344-001 Webcam moduleTo install a webcam module, reverse the removal procedures Replacing drivesDescription Spare part number Inch hard drive Inch hard drive Description Spare part number DVD±RW drive 657958-001 Replacing the optical disc drivePage Description Spare part number Front bezel 752331-001 Front bezelPage Description Spare part number Converter board 751276-001 Converter boardPage Description Spare part number Power button board 752342-001 Power button boardPage Description Spare part number Speakers 752343-001 SpeakersDescription Spare part number Fan 752335-001 FanPage Hard drive and optical drive cables and connectors Remove the rear cover see Rear cover onOptical drive cable 752339-001 Hard drive cable 752338-001 Page To remove the system board cover System board coverPage Location System Board Label Channel MemoryPage Wlan module RTC battery Removal and Replacement Procedures All-in One AIO Chassis System board Updating Smbios Information System board Display panel Page Computer Setup F10 Utilities Computer Setup F10 UtilityUsing Computer Setup F10 Utilities Computer Setup F10 Utilities1Computer Setup F10 Utility Computer Setup-File Computer Setup F10 Utility2Computer Setup-File 3Computer Setup-Storage Computer Setup-Storage4Computer Setup-Security Computer Setup-SecurityUSB Security Network BootMaster Boot Record Device SecuritySystem Security these System SecurityDriveLock Security Secure Boot ConfigurationLegacy Support to disabled 5Computer Setup-Power Computer Setup-Power6Computer Setup-Advanced for advanced users Computer Setup-AdvancedDevice Options PCI SERR# Generation. Default is enabledVGA Configuration AMT Configuration Bus OptionsRecovering the Configuration Settings Safety and Comfort Before You Call for Technical Support Troubleshooting Without DiagnosticsHelpful Hints Computer will not respond to keyboard or mouse Cause Solving General Problems1Solving General Problems Computer date and time display is incorrect Cause SolutionCannot remove computer cover or access panel Cause Solution Solving General ProblemsCause Solution There is no sound or sound volume is too low Cause SolutionUnder Windows System, click Run Solution Solving Power Problems 2Solving Power ProblemsPower supply shuts down intermittently Cause Solution Solving Hard Drive Problems Solving Hard Drive Problems3Solving Hard Drive Problems Computer seems to be locked up Cause Solution Storage Boot Order listComputer will not boot from hard drive Cause Solution Storage Boot OrderCan not write to the media card Cause Solving Media Card Reader ProblemsSolving Media Card Reader Problems 4Solving Media Card Reader ProblemsSolving Display Problems 5Solving Display ProblemsBlank screen no video Cause Solution Screen resolution Solving Display ProblemsImage is not centered Cause Solution Dim characters Cause SolutionMonitor’s on-screen display menu No Connection, Check Signal Cable displays on screen CauseSelect the monitor’s Auto-Adjustment option Out of Range displays on screen Cause6Solving Audio Problems Solving Audio ProblemsSelect Device Manager Solving Audio ProblemsSound from headphones is not clear or muffled Cause There is no sound or sound volume is too low CauseThere is no sound or sound volume is too low Cause Solution Solving Printer Problems Solving Printer Problems7Solving Printer Problems Mouse does not respond to movement or is too slow Cause Solving Keyboard and Mouse Problems8Solving Keyboard Problems 9Solving Mouse ProblemsNew device is not recognized as part of the system Cause Solving Hardware Installation ProblemsSolving Hardware Installation Problems 10Solving Hardware Installation ProblemsComputer will not start Cause Solution Power Savings Solving Network ProblemsSolving Network Problems 11Solving Network ProblemsWake-on-LAN feature is not functioning Cause Solution Network status link light never flashes Cause SolutionAdvanced Device Options S5 Wake on LAN Cable Correctly Correct operating modeDiagnostics reports a failure Cause Solution Settings for the boardNew network card will not boot Cause Solution Solving Memory ProblemsMemory count during Post is wrong Cause Solution Solving Memory Problems12Solving Memory Problems Out of memory error CauseSome fans only operate when needed Solving Processor ProblemsSolving CD-ROM and DVD Problems 13Solving Processor ProblemsSecurity Network Boot Solving CD-ROM and DVD Problems14Solving CD-ROM and DVD Problems Computer Setup utilityCannot eject compact disc tray-load unit Cause Solving USB Flash Drive ProblemsSolving Front Panel Component Problems Solving Front Panel Component Problems15Solving USB Flash Drive Problems Click Internet Options Solving Internet Access ProblemsSet to Enabled in Security USB Security Unable to connect to the Internet Cause SolutionSelect Automatic Repair Solving Software ProblemsSolving Software Problems Type the password for the accountContacting Customer Support Downloading HP PC Hardware Diagnostics to a USB device HP PC Hardware DiagnosticsWhy run HP PC Hardware Diagnostics Uefi How to access and run HP PC Hardware Diagnostics UefiPage Backup and Recovery Backup and recovery in WindowsBacking up your information Performing a system recovery To recover information you previously backed upFollow the on-screen instructions Backup and Recovery Using f11 recovery tools 1Numeric Codes and Text Messages Post Error MessagesPost Error Messages Post Numeric Codes and Text MessagesPost Numeric Codes and Text Messages Computer Setup or Windows utilities Flash Screen Image Corrupted Flash Screen image has errorsReseat power supply fan Reconfigure card resources and/or runEmulation to IDE, and select File Save Try a different USB key device for Inventory error during MEBx executionSystem Bios and ME firmware Functionality contained in the system BiosSystem Bios version General error during MEBx executionActivity Interpreting Post diagnostic front panel LEDs2Diagnostic front panel LEDs and audible codes Possible Cause Recommended Action White Power LED OnPossible Cause Recommended Action Interpreting Post diagnostic front panel LEDsPreviously enabled on this Red Power LED flashes sevenRecovery Mode section of the Desktop Install a TXT capable processorPassword Security and Resetting Cmos Establishing a Setup or Power-on passwordEstablishing a Setup or Power-on password Resetting the Setup and Power-on password Clearing and resetting the CmosPassword Security and Resetting Cmos Cmos button Power Cord Set Requirements Japanese Power Cord RequirementsGeneral requirements Country-specific requirements Country-specific requirementsCountry Accrediting Agency Specifications SpecificationsAppendix B Specifications Index Wlan module Removing battery Resetting Optical drive connector109 Power-on Setup Memory Monitor Mouse Network Power PrinterWlan module removing Spare part number 7, 9 Index
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